Exam 18: Leading Teams

A difference between one team member's minimum reservation point,and another team member's maximum reservation point is known as the bargaining zone.

A group of two or more people who interact and coordinate their work to accomplish a specific objective is called a team.

During the norming stage of team development,team members will establish order and cohesion,while the team leader will be facilitating task accomplishment.

When two or more team members disagree as to the purpose of the team's existence,they may be prone to the issues associates with __________.

Problem-solving teams are created outside the formal organisational structure to undertake a project of special importance or creativity.

______________ (two words)results from disagreements about the goals to be achieved or the content of the task to be performed.

Giving opinions,seeking information-relevant facts,summarising and energising are all characteristics of the socio-emotional role.

A temporary team or committee formed to solve a specific short-term problem (often involving several departments within the organisation)is called a ____________________(two words).

During the performing stage of team development,team members will be seen to be cooperating and solving the problem at hand.

Using a third party to settle a dispute is called negotiation.

When a team has low performance norms and low cohesiveness,the likely outcome for the team would be:

Define the terms 'vertical team','horizontal team','task force' and 'committee'.

Problem-solving teams meet to discuss ways of improving quality,efficiency and the work environment generally.

Identify and define the five stages of team development.Using examples,indicate how a manager might use their understanding of these stages to maximise the effectiveness and efficiency of their formal teams.

Which of the following is not considered to be a team's contribution to an organisation achieving a competitive advantage?

List the five stages of team development.

Task conflict results from disagreements about the goals to be achieved or the content of the task to be performed,whereas relationship conflict results from interpersonal incompatibility the creates tension and personal animosity among people in a team.

The task-specialist role is one in which an individual provides support to team members emotional needs,whereas the socio-emotional role is one in which the individual devotes personal time and energy to helping the team accomplish its task.