Question 1

Project management is the overly controlling detailed supervision of employees' actions,often in a meddlesome manner.

Accepted Answer

A) True 
 B)False  False

Question 2

The term _______________ is the set of overall priorities for the organisation,which defines the criteria for making key decisions.

Accepted Answer

A)  direction 
B)  purpose 
C)  mission 
D)  strategy 
E)  None of these choices. 
A)  direction 
B)  purpose 
C)  mission 
D)  strategy 
E)  None of these choices. A

Question 3

According to the resource-based view of the organisation,the four characteristics that make a resource particularly useful in a competitive marketplace are that they are: valuable,rare,inimitable and non-substitutable,

Accepted Answer

A) True 
 B)False  True

Question 4

List the practices of effective quality management practices.

Accepted Answer

Bringing the voice of the cust

Question 5

List the practices of successful leaders.

Accepted Answer

Effectively setting vision and strategy;

Question 6

Each of the following is a characteristic of an 'overall organisation system',except.

Accepted Answer

A)  strategy 
B)  operating practices 
C)  measurement of performance 
D) behaviour and culture 
E)  All of these choices. 
A)  strategy 
B)  operating practices 
C)  measurement of performance 
D) behaviour and culture 
E)  All of these choices.

Question 7

Effective leadership practices include all the following,except:

Accepted Answer

A)  organisation focused 
B)  setting vision and strategy 
C)  communication an inspiration 
D)  being humble and 'servant like' 
E)  All of these choices. 
A)  organisation focused 
B)  setting vision and strategy 
C)  communication an inspiration 
D)  being humble and 'servant like' 
E)  All of these choices.

Question 8

Micromanagement is the overly controlling detailed supervision of employees' actions,often in a meddlesome manner.

Accepted Answer

A) True 
 B)False

Question 9

Effective customer focus practices include all the following,except:

Accepted Answer

A)  having innovation at the forefront of organisational efforts 
B)  having staff pursue sustainable practices and outcomes 
C)  ensuring that information about current and future requirements of clients is effectively hidden inside the organisation 
D)  building personal bonds between the customer and the organisation 
E)  All of these choices. 
A)  having innovation at the forefront of organisational efforts 
B)  having staff pursue sustainable practices and outcomes 
C)  ensuring that information about current and future requirements of clients is effectively hidden inside the organisation 
D)  building personal bonds between the customer and the organisation 
E)  All of these choices.

Question 10

A differential in aspect of the organisation that distinguishes it from its competition in a given marketplace is known as a ________________ (three words).

Accepted Answer

The answer of A differential in aspect of the organisation...

Question 11

___________________ is/are the process of assessing and reporting the key performance parameters of the organisation that provides information about the progress towards achieving its goals.

Accepted Answer

A)  Core measurement systems 
B)  Strategic intent 
C)  Operating processes 
D) Point of differences 
E)  None of these choices. 
A)  Core measurement systems 
B)  Strategic intent 
C)  Operating processes 
D) Point of differences 
E)  None of these choices.

Question 12

_________________________ is the overly controlling,detailed supervision of employees' actions.

Accepted Answer

The answer of _________________________ is the overly controlling,detailed supervision of...

Question 13

Key performance indicators are a general set of metrics to describe an organisation's performance.

Accepted Answer

A) True 
 B)False

Question 14

________________ is/are the focused set of important metrics to describe the organisation's performance in delivering its strategy.

Accepted Answer

A)  Strategic intent 
B)  Key performance indicators 
C)  Core measurement systems 
D)  None of these choices. 
A)  Strategic intent 
B)  Key performance indicators 
C)  Core measurement systems 
D)  None of these choices.

Question 15

Describe the basic assumptions of the dynamic capabilities model.

Accepted Answer

The dynamic capabilities model concerns

Question 16

The earnest and persistent application of hard work to required task is known as _____________.

Accepted Answer

The answer of The earnest and persistent application of hard...

Question 17

_____________ refers to any statement of intent and overall aims of an organisation.

Accepted Answer

The answer of _____________ refers to any statement of intent...

Question 18

'Building personal bonds','having a client focus' and 'pursuing sustainable practices and outcomes' are all practices considered part of quality management.

Accepted Answer

A) True 
 B)False

Question 19

_______________ is/are the set of direct and support activities that exist within each organisation that help create its products and services.

Accepted Answer

A)  Long-term goals 
B)  Tactical plans 
C)  Operating process 
D)  Strategy 
A)  Long-term goals 
B)  Tactical plans 
C)  Operating process 
D)  Strategy

Question 20

____________________ (two words)are a set of direct and support activities within every organisation that help create its products and services.

Accepted Answer

The answer of ____________________ (two words)are a set of direct...

Exam 21: Making Effective Management Happen

Project management is the overly controlling detailed supervision of employees' actions,often in a meddlesome manner.

The term _______________ is the set of overall priorities for the organisation,which defines the criteria for making key decisions.

According to the resource-based view of the organisation,the four characteristics that make a resource particularly useful in a competitive marketplace are that they are: valuable,rare,inimitable and non-substitutable,

List the practices of effective quality management practices.

List the practices of successful leaders.

Each of the following is a characteristic of an 'overall organisation system',except.

Effective leadership practices include all the following,except:

Micromanagement is the overly controlling detailed supervision of employees' actions,often in a meddlesome manner.

Effective customer focus practices include all the following,except:

A differential in aspect of the organisation that distinguishes it from its competition in a given marketplace is known as a ________________ (three words).

___________________ is/are the process of assessing and reporting the key performance parameters of the organisation that provides information about the progress towards achieving its goals.

_________________________ is the overly controlling,detailed supervision of employees' actions.

Key performance indicators are a general set of metrics to describe an organisation's performance.

________________ is/are the focused set of important metrics to describe the organisation's performance in delivering its strategy.

Describe the basic assumptions of the dynamic capabilities model.

The earnest and persistent application of hard work to required task is known as _____________.

_____________ refers to any statement of intent and overall aims of an organisation.

'Building personal bonds','having a client focus' and 'pursuing sustainable practices and outcomes' are all practices considered part of quality management.

_______________ is/are the set of direct and support activities that exist within each organisation that help create its products and services.

____________________ (two words)are a set of direct and support activities within every organisation that help create its products and services.

The Changing World of Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Organisation Structure

Managing Change and Innovation

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

Communication in Organisations

Leading Teams

Managerial and Quality Control

Managing the Value Chain, Information Technology and E-Business

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