Question 1

Discretionary work effort is the effective activity by staff above and beyond an acceptable norm or minimum.

Accepted Answer

A) True 
 B)False

Question 2

'Measuring innovation is a prime dimension of value' and 'recognising and rewarding staff for their contribution to innovation efforts' are both practices considered part of innovation management.

Accepted Answer

A) True 
 B)False

Question 3

The term ___________________ reflects the statement of intent and overall aims of an organisation (usually specified as a set of objectives).

Accepted Answer

A)  direction 
B)  purpose 
C)  mission 
D)  strategy 
E)  None of these choices. 
A)  direction 
B)  purpose 
C)  mission 
D)  strategy 
E)  None of these choices.

Question 4

According to the resource-based view of the organisation,a specific resource is considered _______________ when it provides a cost or other advantage to an organisation.

Accepted Answer

The answer of According to the resource-based view of the...

Question 5

Effective leadership practices include all the following,except:

Accepted Answer

A)  agile of mind and innovative 
B)  customer focused 
C)  egocentric 
D)  courageous and determined 
E)  All of these choices. 
A)  agile of mind and innovative 
B)  customer focused 
C)  egocentric 
D)  courageous and determined 
E)  All of these choices.

Question 6

'Project management' is the planning and implementation of projects or to achieve outcomes of costs,tidiness of completion and quality of the specified outcome.

Accepted Answer

A) True 
 B)False

Question 7

Each of the following are considered leadership practices,except:

Accepted Answer

A)  effectively setting the organisation's vision and strategy 
B)  integrity 
C)  delegation and trust 
D)  building relationships with key customers 
E)  All of these choices are fundamental practices in winning organisations . 
A)  effectively setting the organisation's vision and strategy 
B)  integrity 
C)  delegation and trust 
D)  building relationships with key customers 
E)  All of these choices are fundamental practices in winning organisations .

Question 8

Organisations that encourage creativity at all levels of the organisation are said to have effective ___________________ (two words).

Accepted Answer

innovation

Question 9

List the four characteristics of resources that help an organisation succeed in a competitive market environment.

Accepted Answer

1.Value
2.

Question 10

The term _______________ is a statement of intent and overall aims of the organisation.

Accepted Answer

A)  direction 
B)  purpose 
C)  mission 
D)  strategy 
E)  None of these choices. 
A)  direction 
B)  purpose 
C)  mission 
D)  strategy 
E)  None of these choices.

Question 11

_______________________ (three words)are the processes that enable an organisation to assess and report the key performance parameters concerning its progress towards achieving specific goals.

Accepted Answer

Core measu

Question 12

'Accountability' refers to the earnest and persistent application of hard work to achieve the required tasks.

Accepted Answer

A) True 
 B)False

Question 13

'Purpose' is a statement of intent and overall aims of the organisation,usually specified as a set of objectives.

Accepted Answer

A) True 
 B)False

Question 14

Any workplace approach the consistently conducts process activities in the same standard way is known as ___________________.

Accepted Answer

The answer of Any workplace approach the consistently conducts process...

Question 15

The earnest and persistent application of hard work to a required task is known as:

Accepted Answer

A)  Micromanagement 
B)  Project management 
C)  Initiative fatigue 
D)  Accountability 
E)  Diligence 
A)  Micromanagement 
B)  Project management 
C)  Initiative fatigue 
D)  Accountability 
E)  Diligence

Question 16

___________________ refers to the responsibility of the person or team for a set of outcomes that were agreed to be achieved.

Accepted Answer

A)  Lack of focus 
B)  Accountability 
C)  Inefficiency 
D) Initiative fatigue 
E) None of these choices. 
A)  Lack of focus 
B)  Accountability 
C)  Inefficiency 
D) Initiative fatigue 
E) None of these choices.

Question 17

Discuss the term 'ethical high road' and its implications for strategy and operations management decisions.

Accepted Answer

The ethical high road basically boils do

Question 18

List the practices of effective customer focus practices.

Accepted Answer

Building personal bonds between the cust

Question 19

'Effectively setting vision and strategy' is closely aligned with ____________________ (three words).

Accepted Answer

effective

Question 20

Effective leadership practices include all the following,except:

Accepted Answer

A)  they are technologically literate 
B)  they are a team builder 
C)  they delegate with trust 
D)  they are committed to short-term success 
E)  All of these choices. 
A)  they are technologically literate 
B)  they are a team builder 
C)  they delegate with trust 
D)  they are committed to short-term success 
E)  All of these choices.

Exam 21: Making Effective Management Happen

Discretionary work effort is the effective activity by staff above and beyond an acceptable norm or minimum.

'Measuring innovation is a prime dimension of value' and 'recognising and rewarding staff for their contribution to innovation efforts' are both practices considered part of innovation management.

The term ___________________ reflects the statement of intent and overall aims of an organisation (usually specified as a set of objectives).

According to the resource-based view of the organisation,a specific resource is considered _______________ when it provides a cost or other advantage to an organisation.

Effective leadership practices include all the following,except:

'Project management' is the planning and implementation of projects or to achieve outcomes of costs,tidiness of completion and quality of the specified outcome.

Each of the following are considered leadership practices,except:

Organisations that encourage creativity at all levels of the organisation are said to have effective ___________________ (two words).

List the four characteristics of resources that help an organisation succeed in a competitive market environment.

The term _______________ is a statement of intent and overall aims of the organisation.

_______________________ (three words)are the processes that enable an organisation to assess and report the key performance parameters concerning its progress towards achieving specific goals.

'Accountability' refers to the earnest and persistent application of hard work to achieve the required tasks.

'Purpose' is a statement of intent and overall aims of the organisation,usually specified as a set of objectives.

Any workplace approach the consistently conducts process activities in the same standard way is known as ___________________.

The earnest and persistent application of hard work to a required task is known as:

___________________ refers to the responsibility of the person or team for a set of outcomes that were agreed to be achieved.

Discuss the term 'ethical high road' and its implications for strategy and operations management decisions.

List the practices of effective customer focus practices.

'Effectively setting vision and strategy' is closely aligned with ____________________ (three words).

Effective leadership practices include all the following,except:

The Changing World of Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Organisation Structure

Managing Change and Innovation

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

Motivating Employees

Communication in Organisations

Leading Teams

Managerial and Quality Control

Managing the Value Chain, Information Technology and E-Business

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