Exam 12: Managing Human Resourcess

In utilising the matching model of employee selection,the organisation offers __________ and the employee offers __________.

____________________ is the term used to describe the total monetary and non-monetary items used to reward the efforts of employees.

A(n)__________________ (three words)occurs when the interviewer asks broad,open-ended questions and permits the applicant to talk freely with minimal interruption.

__________________ refers to a method of directing,instructing and training a person with the goal of developing specific management skills,whereas ___________ occurs when an experienced employee guides and supports less expense employees in an organisation.

The forecasting of human resource needs and the projected matching of individuals with expected job vacancies is referred to as human resource:

The process of determining the value of a job through an examination of its content is known as a ______________________ (two words).

Assessment centres present a series of managerial situations to groups of applicants over,say,a two- or three-day period.

People who work for an organisation,but not on a permanent full-time basis,are known as contingent workers.

Define each of the following: 1.On-the-job training (OJT) 2.Mentoring 3.Orientation training 4.Classroom training 5.Self-directed learning 6.Computer-based training

The _____________________ (four words)is developed from critical incidents pertaining to job performance.Each job performance scale is anchored with specific behavioural statements that describe varying degrees of performance.

An employee selection approach in which the organisation and the applicant attempt to match each other's needs,interests and values is known as:

An outline of the knowledge,skills,education and physical abilities needed to adequately perform a job is known as a:

The monetary payments (such as wages and salaries)and not monetary goods and commodities (such as childcare and gymnasia)that are used to reward employees for their work efforts are referred to as:

While interviews are __________,they are generally __________ predictors of subsequent job performance.

Contingent workers are people who work for an organisation in many different capacities,depending on the context and business cycle.

In __________,an experienced manager shows a new employee how to perform job duties.

Job analysis is a systematic process of gathering and interpreting information about the essential duties,tasks and responsibilities of a job,as well as about the context within which the job is performed.

The strategic role of human resource management is to:

_____________________ (two words)comprises the steps of observing and assessing employee performance,recording and assessment,and providing feedback to the employee.

Processor uses multiple raters,including self rating,to appraise employee performance and guide development is known as: