Exam 12: Managing Human Resourcess

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The concept of employer branding aims to make an organisation a more desirable place to work for highly sought after employees.

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Define the notion of an 'employer of choice' (EOC).What are the benefits of being recognised as an EOC? How might an organisation go about ensuring its HRM practices support such a position in a highly competitive labour market?

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Implementing strategies to put the right people in the right jobs,make the best use of employee talent and skills,and develop human capital for the future is known as workforce optimisation.

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An organisation's efforts to position itself as an 'employer of choice' in a competitive labour market is known as:

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An employee's annual leave entitlement would form part of their ________________ package,whereas discount membership to a gymnasium would form part of their ____________ package.

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The use of computers and telecommunications equipment to perform work from home or other remote locations away from the organisation is known as _____________.

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A(n)_______________________ ( two words)is used with departing employees to determine the reasons for the departure and to learn about potential problems in the organisation.

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Coaching refers to any method of directing,instructing and training a person with the goal of developing specific management skills.

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_____________________ (three words)is the forecasting of human resource needs and the projected matching of individuals with expected vacancies.

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__________ generates higher employee commitment,development and satisfaction than does __________.

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A structured interview occurs when a candidate meets with several interviewers who take turns in asking a range of questions suited to that specific candidate.

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A recruiting approach whereby potential employees are exposed to extreme examples of job requirements is known as a realistic job preview.

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A job description is basically a list of tasks and duties that need to be performed by the incumbent.

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The process by which the value of jobs within an organisation is gauged is known as a job evaluation.

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___________________ refers to a process or method of directing,instructing and training a person with the goal of developing specific management skills.

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The process of determining the skills,abilities and other attributes a person needs to perform a particular job is known as:

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_____________________ occurs when an experienced employee guides and supports a less experienced employee.

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Human capital refers to the social value of combined knowledge,experience,skills and capabilities of employees.

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Mentoring refers to any type of instruction in which an experienced employee 'adopts' a new employee to teach him or her how to perform job duties.

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Which of the following is developed from critical incidents relating to job performance?

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