Question 1

An organisation which accommodates several sub cultures,including employees who would otherwise feel isolated or ignored,is said to embrace ______________.

Accepted Answer

pluralism

Question 2

_____________________ refers to the sociocultural skills and attitudes used by racial minorities as they move back and forth between the dominant culture and their own ethnic or racial culture.

Accepted Answer

Biculturalism

Question 3

Each of the following is considered a dividend of workplace diversity,except:

Accepted Answer

A)  Better use of employee talent 
B)  Increase understanding of the marketplace 
C)  Enhanced breadth and understanding in leadership positions 
D)  Increased costs associated with high turnover 
E)  All of these are considered dividends of workplace diversity. 
A)  Better use of employee talent 
B)  Increase understanding of the marketplace 
C)  Enhanced breadth and understanding in leadership positions 
D)  Increased costs associated with high turnover 
E)  All of these are considered dividends of workplace diversity. D

Question 4

_____________________(two words)are more difficult to manage because of the increased potential for miscommunication and misunderstanding.

Accepted Answer

The answer of _____________________(two words)are more difficult to manage because...

Question 5

_____________________ (two words)refers to any government mandated program that focuses on providing opportunities to women and members of minority groups who have previously been discriminated against.

Accepted Answer

The answer of _____________________ (two words)refers to any government mandated...

Question 6

Companies that experience increase effectiveness from their senior management teams due to the inclusion of multicultural perspectives are said to have achieved which of the following dividends of workplace diversity?

Accepted Answer

A)  increased understanding of the marketplace 
B)  better use of employee talent 
C)  enhanced breadth of understanding in leadership positions 
D)  increased quality of team problem-solving 
E)  reduced costs associated with high turnover, absenteeism and lawsuits. 
A)  increased understanding of the marketplace 
B)  better use of employee talent 
C)  enhanced breadth of understanding in leadership positions 
D)  increased quality of team problem-solving 
E)  reduced costs associated with high turnover, absenteeism and lawsuits.

Question 7

Define the terms 'glass ceiling' and 'affirmative action'.

Accepted Answer

Glass ceiling: an invisible barrier that

Question 8

A(n)______________________ (two words)refers to the psychological experience in a person who,when engaged in the task,is aware of a stereotype about the identity group.

Accepted Answer

The answer of A(n)______________________ (two words)refers to the psychological experience...

Question 9

The rigid,exaggerated and sometimes irrational beliefs associated with a particular group of people is known as:

Accepted Answer

A)  prejudice 
B)  discrimination 
C)  stereotyping 
D)  stereotype threat 
E)  None of these choices. 
A)  prejudice 
B)  discrimination 
C)  stereotyping 
D)  stereotype threat 
E)  None of these choices.

Question 10

The tendency to view people who are different as being deficient is known as discrimination.

Accepted Answer

A) True 
 B)False

Question 11

A mature sustainability strategy has a lot in common with a mature approach to diversity management.

Accepted Answer

A) True 
 B)False

Question 12

Doing a good job on diversity means having a culture and a set of processes which:

Accepted Answer

A)  value human resources 
B)  provide opportunities for employees 
C)  optimising human resources 
D)  all of these 
E)  None of these choices. 
A)  value human resources 
B)  provide opportunities for employees 
C)  optimising human resources 
D)  all of these 
E)  None of these choices.

Question 13

The belief that groups and subcultures are inherently equal is known as pluralism.

Accepted Answer

A) True 
 B)False

Question 14

A(n)______________ is a high ranking,senior organisational member who is committed to providing upward mobility and support to others in the workplace.

Accepted Answer

The answer of A(n)______________ is a high ranking,senior organisational member...

Question 15

______________ occurs when someone acts out their prejudicial attitudes towards people who are the targets of their prejudice.

Accepted Answer

The answer of ______________ occurs when someone acts out their...

Question 16

_____________________(two words)are more difficult to manage because of the increased potential for miscommunication and misunderstanding.

Accepted Answer

The answer of _____________________(two words)are more difficult to manage because...

Question 17

Managers throughout the company can be educated to help transform the culture.In such education,employees,including managers should:

Accepted Answer

A)  examine the unwritten rules and assumptions of their workplace 
B)  examine the myths about minorities 
C)  examine the values that exemplify the existing culture 
D)  examine the written rules communicated from one person to another in a way that excludes women and minorities 
E)  All of these choices. 
A)  examine the unwritten rules and assumptions of their workplace 
B)  examine the myths about minorities 
C)  examine the values that exemplify the existing culture 
D)  examine the written rules communicated from one person to another in a way that excludes women and minorities 
E)  All of these choices.

Question 18

Multicultural teams are more difficult to manage because of the increased potential for miscommunication a misunderstanding.

Accepted Answer

A) True 
 B)False

Question 19

List the five categories of sexual harassment in the workplace.

Accepted Answer

-Generalised
-Inappropriate/of

Question 20

Companies that are able to reduce the costs of human resource management due to their multicultural workforce are said to have achieved which of the following dividends of workplace diversity?

Accepted Answer

A)  increased understanding of the marketplace 
B)  better use of employee talent 
C)  enhanced breadth of understanding in leadership positions 
D)  increased quality of team problem-solving 
E)  reduced costs associated with high turnover, absenteeism and lawsuits. 
A)  increased understanding of the marketplace 
B)  better use of employee talent 
C)  enhanced breadth of understanding in leadership positions 
D)  increased quality of team problem-solving 
E)  reduced costs associated with high turnover, absenteeism and lawsuits.

Exam 13: Managing Diversity

An organisation which accommodates several sub cultures,including employees who would otherwise feel isolated or ignored,is said to embrace ______________.

_____________________ refers to the sociocultural skills and attitudes used by racial minorities as they move back and forth between the dominant culture and their own ethnic or racial culture.

Each of the following is considered a dividend of workplace diversity,except:

_____________________(two words)are more difficult to manage because of the increased potential for miscommunication and misunderstanding.

_____________________ (two words)refers to any government mandated program that focuses on providing opportunities to women and members of minority groups who have previously been discriminated against.

Companies that experience increase effectiveness from their senior management teams due to the inclusion of multicultural perspectives are said to have achieved which of the following dividends of workplace diversity?

Define the terms 'glass ceiling' and 'affirmative action'.

A(n)______________________ (two words)refers to the psychological experience in a person who,when engaged in the task,is aware of a stereotype about the identity group.

The rigid,exaggerated and sometimes irrational beliefs associated with a particular group of people is known as:

The tendency to view people who are different as being deficient is known as discrimination.

A mature sustainability strategy has a lot in common with a mature approach to diversity management.

Doing a good job on diversity means having a culture and a set of processes which:

The belief that groups and subcultures are inherently equal is known as pluralism.

A(n)______________ is a high ranking,senior organisational member who is committed to providing upward mobility and support to others in the workplace.

______________ occurs when someone acts out their prejudicial attitudes towards people who are the targets of their prejudice.

_____________________(two words)are more difficult to manage because of the increased potential for miscommunication and misunderstanding.

Managers throughout the company can be educated to help transform the culture.In such education,employees,including managers should:

Multicultural teams are more difficult to manage because of the increased potential for miscommunication a misunderstanding.

List the five categories of sexual harassment in the workplace.

Companies that are able to reduce the costs of human resource management due to their multicultural workforce are said to have achieved which of the following dividends of workplace diversity?

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