Exam 13: Managing Diversity

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Ethnocentrism is the belief that groups and subcultures are inherently equal.

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Define the concept of 'affirmative action'.What are the arguments for and against this policy regime?

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All of the following represent basis for sexual harassment in the workplace: comments about clothing,personal behaviour,or a person's body; sexual or sex-based jokes; requesting sexual favours or repeatedly asking a person out; sexual innuendoes; telling rumours about a person's personal or sexual life; threatening a person.

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Diversity awareness training is to help people learn how to communicate and work effectively in a diverse environment.

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_________________ is the belief that groups and subcultures are inherently equal.

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John believes that all Australian men are loud,obnoxious and drink a lot of alcohol - and this affects his decisions when conducting interviews for new staff.This scenario is an example of _______________.

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List the five steps needed to achieve cultural competence.

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The conceptual barrier that separates women and minority groups from top management positions is known as the glass ceiling.

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The promotion of the principle that employment for women should be dealt with on the basis of merit is a core principle of the _______________________ (nine words)

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In terms of the stages of diversity awareness model,the ability to shift from one cultural perspective to another is associated with the 'acceptance' stage.

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Teams made up of members from diverse national,racial,ethnic and cultural backgrounds are known as:

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__________ refers to any organisational effort to make employees aware of the assumptions they make and to increase people's sensitivity and openness to those who are different from themselves.

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Training that is designed to educate employees about the importance of diversity,make people aware of their own biases,and teach them skills for communicating and working in a diverse workplace is known as diversity training.

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In terms of the stages of diversity awareness model,recognition of the validity of other ways of thinking and perceiving the world is associated with the 'acceptance' stage.

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The opt-out trend refers to the situation whereby women and minorities prefer resigning their positions than dealing with the inherent bias against them in the workplace.

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When someone acts out there prejudicial attitudes towards people who are the target of their prejudice it is known as:

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A _____________ is a higher-ranking organisational member who is committed to providing upward mobility and support to a protégé's professional career.

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Teams made up of members from diverse national,racial,ethnic and cultural backgrounds are known as cultural teams.

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The following are primary dimensions of diversity,except:

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'Better use of employee talent' and 'increased understanding of the marketplace' are both considered dividends of workplace diversity.

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