Exam 13: Managing Diversity

Creating a climate in which the potential advantage of diversity of organisational or group performance is maximised,while potential disadvantages are minimised,is known as inclusion.

_____________________ refers to the belief that one's own group or subculture is inherently superior to all others.

_____________________ refers to the belief that groups and subcultures are inherently equal.

Asian Australians who aspire to management positions are often frustrated by the stereotype that they are hardworking but not executive material because they are too quiet and deferential.This is a form of:

Better use of employee talent,increased understanding of the marketplace and increased quality of problem-solving are considered to be _____________________ (four words).

Expatriates are employees who no longer act in the best interests of their home country.

An homogenous workforce will be more likely to be open minded to a broad vision as brought by sustainable development approaches.

In your own words,define the 'dividends of workplace diversity' concept mentioned in the text.Again,in your own words,describe the benefits of cultural diversity in an organisational context.

In a recent survey of nearly 2500 women and 653 men,37 per cent of highly qualified women report that they voluntarily left the workforce at some point in their careers,compared to only 24 per cent of similarly qualified men.The women in this research can be said to represent what is known as ____________________(four words).

Companies that have the ability to attract the best talent regardless of the culture from which they emanate are said to have achieved which of the following dividends of workplace diversity?

The third step in achieving cultural competence within an organisational setting is to:

Prejudice,discrimination and stereotyping are biases that always result in negative outcomes.

Top managers indicate that the management of diversity is important because:

Stereotyping is always detrimental to the people it affects,and always produces negative outcomes in the long term for an organisation.

A government mandated program to focus on providing opportunities to minority groups who have previously expressed discrimination is known as:

________________ is any unwanted or unwelcome behaviour makes another person feel offended,humiliated,or intimidated.

The ability to interact effectively with people from different cultures is known as cultural competence.

An employee who lives and works in countries other than their own country is known as a(n):

Research indicates that as the level of diversity between team members increases,so does the quality of the team's work in relation to the development of creative solutions.

A culture that accepts only one way of doing things and one set of values and beliefs is known as a(n)_______________.