Exam 13: Managing Diversity

The sociocultural skills and attitude used by racial minorities as they move back and forth between the dominant culture and their own culture is known as biculturalism.

The ability to interact effectively with people of different cultures is known as:

Hiring,training and valuing people with different human qualities,all who belong to various cultural groups is known as workforce diversity.

Differentiate between prejudice,discrimination and stereotyping.What negative organisational outcomes can result from managers that adopt these biases in their decision-making?

An environment in which the organisation accommodates several subcultures,including employees who would otherwise feel isolated and ignored is known as __________________.

_________________ refers to the degree to which an employee feels like an esteemed member of a group and that their uniqueness is highly appreciated.

Companies that benefit from the use of diverse backgrounds that bring different perspectives to a discussion in a group environment are said to have achieved which of the following dividends of workplace diversity?

Sexual harassment may be categorised in which of the following ways:

Hiring,training and valuing people with different human qualities or who belong to various cultural groups leads to_____________________ (two words).

_____________________ are employees who live and work in a country other than their own.

Identify and define the three factors that shape personal bias.

When a manager creates a heterogeneous team made up of individuals with diverse backgrounds and skill sets,they have established __________________ in their organisation.

An organisation that accepts only one way of doing things,and has one set of values and beliefs is said to have a(n)________________.

John believes that all Australian men are loud,obnoxious and drink a lot of alcohol.This belief is an example of _____________________.

Each of the following would be considered sexual harassment,except:

Distinguish between 'ethnocentrism','monoculture','ethnorelativism' and 'pluralism'.

List what are considered the dividends of workplace diversity.

___________ means that an organisation accommodates several subcultures,including employees who would otherwise feel isolated and ignored.

__________ are employees who live and work in a country other than their own.

______________ refers to the rigid,exaggerated and often irrational beliefs associated with a particular group of people.