Question 1

The __________ the team interacts,the __________ cohesive the team.

Accepted Answer

A)  less; more 
B)  more; more 
C)  more; less 
D)  less; less 
E)  None of these choices. 
A)  less; more 
B)  more; more 
C)  more; less 
D)  less; less 
E)  None of these choices.

Question 2

A(n)____________________ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

Accepted Answer

The answer of A(n)____________________ is a unit of two or...

Question 3

List and briefly discuss the potential benefits of teams.

Accepted Answer

The text lists four reasons why teams ma

Question 4

The ______________ stage occurs in committees,task forces and teams that have a limited task to perform and are disbanded afterward.

Accepted Answer

The answer of The ______________ stage occurs in committees,task forces...

Question 5

The diversity of the team can have a tremendous impact on team processes and effectiveness.

Accepted Answer

A) True 
 B)False

Question 6

Launceston Learning Tools,Inc.has a number of work teams made up of people from all different parts of the organisation.Often there is a conflict within and between teams because some team members went to university and others did not.According to your text,what is the cause of this conflict?

Accepted Answer

A)  Communication breakdown 
B)  Goal differences 
C)  Power and status differences 
D)  Scarce resources 
E)  None of these choices. 
A)  Communication breakdown 
B)  Goal differences 
C)  Power and status differences 
D)  Scarce resources 
E)  None of these choices.

Question 7

A committee is generally long-lived and may be a permanent part of the organisation's structure.Membership on a committee usually is decided by a person's title or position rather than by personal expertise.

Accepted Answer

A) True 
 B)False

Question 8

A team consisting of multiskilled workers who rotate jobs to produce an entire product or service,often supervised by an elected member,is known as a(n)______________________ (two words)team.

Accepted Answer

The answer of A team consisting of multiskilled workers who...

Question 9

List the five ways that teams can contribute to an organisation achieving a competitive advantage.

Accepted Answer

1.Increasing creativity
2.Incr

Question 10

A ______________ (two words)is a standard of conduct that is shared by team members and guides their behaviour.

Accepted Answer

The answer of A ______________ (two words)is a standard of...

Question 11

One of the foundations of successful negotiation is to make sure that you focus on current demands and not on interests.

Accepted Answer

A) True 
 B)False

Question 12

List the rules associated with generating a 'win-win' outcome from the negotiation process.

Accepted Answer

1.Separate the people from the

Question 13

Each of the following is a characteristic of a team,except:

Accepted Answer

A)  sets identical purpose for group an organisation 
B)  shares or rotates leadership roles 
C)  has collective work products 
D)  measures effectiveness directly by assessing collective work 
E)  All of these choices are team characteristics. 
A)  sets identical purpose for group an organisation 
B)  shares or rotates leadership roles 
C)  has collective work products 
D)  measures effectiveness directly by assessing collective work 
E)  All of these choices are team characteristics.

Question 14

The standards of conduct that are shared by team members and guides their behaviour are known as _______________ (two words).

Accepted Answer

The answer of The standards of conduct that are shared...

Question 15

People who play the task specialist role spend time and energy helping the team reach its goal.

Accepted Answer

A) True 
 B)False

Question 16

A(n)__________________ has a designated leader,and its effectiveness is measured in indirect influence on business outcomes.

Accepted Answer

The answer of A(n)__________________ has a designated leader,and its effectiveness...

Question 17

Which of the following behaviours is not consistent with the socio-emotional role?

Accepted Answer

A)  Encourage 
B)  Energise 
C)  Harmonise 
D)  Compromise 
E)  Follow 
A)  Encourage 
B)  Energise 
C)  Harmonise 
D)  Compromise 
E)  Follow

Question 18

A temporary team or committee formed to solve a specific short-term problem (often involving several departments)is known as the committee.

Accepted Answer

A) True 
 B)False

Question 19

Michele is a member of a work team at Kids Kare.She and her teammates possess a variety of skills and are able to perform a major organisational task with little or no oversight from management.Michele is a member of a:

Accepted Answer

A)  union team 
B)  self-directed team 
C)  project team 
D)  special-purpose team 
E)  bureaucratic team. 
A)  union team 
B)  self-directed team 
C)  project team 
D)  special-purpose team 
E)  bureaucratic team.

Question 20

Problem-solving teams are one of an organisation's first steps toward greater employee participation.As the organisation matures,problem-solving teams may evolve into:

Accepted Answer

A)  committees 
B)  a collection of special-purpose teams 
C)  task forces 
D)  self-directed teams 
E)  None of these choices. 
A)  committees 
B)  a collection of special-purpose teams 
C)  task forces 
D)  self-directed teams 
E)  None of these choices.

Exam 18: Leading Teams

The __________ the team interacts,the __________ cohesive the team.

A(n)____________________ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

List and briefly discuss the potential benefits of teams.

The ______________ stage occurs in committees,task forces and teams that have a limited task to perform and are disbanded afterward.

The diversity of the team can have a tremendous impact on team processes and effectiveness.

Launceston Learning Tools,Inc.has a number of work teams made up of people from all different parts of the organisation.Often there is a conflict within and between teams because some team members went to university and others did not.According to your text,what is the cause of this conflict?

A committee is generally long-lived and may be a permanent part of the organisation's structure.Membership on a committee usually is decided by a person's title or position rather than by personal expertise.

A team consisting of multiskilled workers who rotate jobs to produce an entire product or service,often supervised by an elected member,is known as a(n)______________________ (two words)team.

List the five ways that teams can contribute to an organisation achieving a competitive advantage.

A ______________ (two words)is a standard of conduct that is shared by team members and guides their behaviour.

One of the foundations of successful negotiation is to make sure that you focus on current demands and not on interests.

List the rules associated with generating a 'win-win' outcome from the negotiation process.

Each of the following is a characteristic of a team,except:

The standards of conduct that are shared by team members and guides their behaviour are known as _______________ (two words).

People who play the task specialist role spend time and energy helping the team reach its goal.

A(n)__________________ has a designated leader,and its effectiveness is measured in indirect influence on business outcomes.

Which of the following behaviours is not consistent with the socio-emotional role?

A temporary team or committee formed to solve a specific short-term problem (often involving several departments)is known as the committee.

Michele is a member of a work team at Kids Kare.She and her teammates possess a variety of skills and are able to perform a major organisational task with little or no oversight from management.Michele is a member of a:

Problem-solving teams are one of an organisation's first steps toward greater employee participation.As the organisation matures,problem-solving teams may evolve into:

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The the team interacts,the cohesive the team.