Exam 18: Leading Teams

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Cathy has just been appointed leader of a new work team at Adelaide Antiques Corporation.She is wondering what to do at her first meeting with the group.Which of the following would you suggest?

(Multiple Choice)
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Which of these types of team is a semi-permanent team in the organisation structure created to deal with tasks that regularly occur?

(Multiple Choice)
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Which of the following behaviours is consistent with the socio-emotional role?

(Multiple Choice)
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A virtual team is also known as a(n)______________________ team.

(Short Answer)
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One of the distinguishing features between a team and a group is that a group has a specific vision or purpose.

(True/False)
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Which of these is a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?

(Multiple Choice)
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The accommodating style of team conflict management reflects a moderate amount of both assertiveness and cooperativeness.

(True/False)
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A person who benefits from team membership but does not make a proportionate contribution to the team's work is known as a free rider

(True/False)
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Virtual teams are also known as:

(Multiple Choice)
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The five stages of team development are forming,storming,reforming,performing and adjourning.

(True/False)
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List the five types of behaviour associated with the task specialist role.

(Short Answer)
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Which of the following behaviours is consistent with the role of task specialist?

(Multiple Choice)
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The team's ability to meet the personal needs of its members and thereby maintain their membership and commitment is known as the team's:

(Multiple Choice)
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A group of employees from different departments formed to deal with a specific activity and existing only until the task is completed is called a task force or a cross-functional team.

(True/False)
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Self-directed teams typically consist of between five and 12 people from the same department who voluntarily meet to discuss ways of improving quality,efficiency and the work environment.

(True/False)
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The __________ reflects assertiveness to get one's own way and should be used when quick,decisive action is vital on important issues or unpopular actions,such as during emergencies or urgent cost cutting.

(Multiple Choice)
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Which of the following conflict resolution styles is best when the issue at hand is trivial?

(Multiple Choice)
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The extent to which a team's members are attracted to the team and motivated to remain in it is known as its level of _______________ (two words).

(Short Answer)
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A team of employees from the same departments who meet to discuss ways of improving quality,efficiency and the work environment is known as a(n)______________________ (two words)team.

(Short Answer)
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The _______________________________(two words)reflects a high degree of cooperativeness,which works best when people realise that they are wrong,when an issue is more important to others than to oneself,when building social credits for use in later discussions,and when maintaining harmony is especially important.

(Short Answer)
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