Question 1

Which of the five stages of team development is marked by conflict and disagreement?

Accepted Answer

A)  Performing 
B)  Storming 
C)  Norming 
D)  Forming 
E)  Reforming 
A)  Performing 
B)  Storming 
C)  Norming 
D)  Forming 
E)  Reforming

Question 2

The collaborating style of conflict resolution is based on a __________ degree of assertiveness and a __________ degree of cooperativeness.

Accepted Answer

A)  high; low 
B)  high; high 
C)  low; high 
D)  low; low 
E)  low; medium 
A)  high; low 
B)  high; high 
C)  low; high 
D)  low; low 
E)  low; medium

Question 3

List the five types of behaviour associated with the socio-emotional role.

Accepted Answer

The five types of behaviour ar

Question 4

A standard of behaving and interacting with others within a team environment is known as a norm.

Accepted Answer

A) True 
 B)False

Question 5

A role in which an individual contributes little to either the task or members' socio-emotional needs is known as a 'dual role'.

Accepted Answer

A) True 
 B)False

Question 6

Teamwork within organisations contributes to the generation of a competitive advantage through their ability to promote creativity,quality,speed,productivity and employee satisfaction

Accepted Answer

A) True 
 B)False

Question 7

A formal team composed of a manager and his or her subordinates is called a:

Accepted Answer

A)  social team 
B)  horizontal team 
C)  self-managed team 
D)  special-purpose team 
E)  vertical team. 
A)  social team 
B)  horizontal team 
C)  self-managed team 
D)  special-purpose team 
E)  vertical team.

Question 8

What are self-directed teams? Briefly discuss three characteristics or elements of self-directed teams.

Accepted Answer

Self-directed teams,normally evolving fr

Question 9

__________________ (two words)refers to the tendency for the presence of others to enhance an individual's motivation and performance.

Accepted Answer

The answer of __________________ (two words)refers to the tendency for...

Question 10

Some team members are asked to play a dual role.These members:

Accepted Answer

A)  engage in two sets of behaviours: initiation and energise 
B)  perform both roles: task specialist and socio-emotional 
C)  perform both roles: liaison and negotiator 
D)  engage in two sets of behaviour: follow and compromise 
E)  None of these choices. 
A)  engage in two sets of behaviours: initiation and energise 
B)  perform both roles: task specialist and socio-emotional 
C)  perform both roles: liaison and negotiator 
D)  engage in two sets of behaviour: follow and compromise 
E)  None of these choices.

Question 11

Which of these refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Accepted Answer

A)  A special-purpose team 
B)  A self-managed team 
C)  A horizontal team 
D)  A vertical team 
E)  A diagonal team 
A)  A special-purpose team 
B)  A self-managed team 
C)  A horizontal team 
D)  A vertical team 
E)  A diagonal team

Question 12

Which of these is more common in large teams?

Accepted Answer

A)  Member satisfaction 
B)  Commitment 
C)  Agreement 
D)  The development of subgroups 
E)  All of these choices. 
A)  Member satisfaction 
B)  Commitment 
C)  Agreement 
D)  The development of subgroups 
E)  All of these choices.

Question 13

Which of the following statements is true?

Accepted Answer

A)  Morale always suffers in cohesive teams. 
B)  Productivity is higher in cohesive teams. 
C)  Productivity differences among team members are great in cohesive teams. 
D)  Morale is higher in cohesive teams. 
E)  Absenteeism rates are substantially higher with cohesive teams. 
A)  Morale always suffers in cohesive teams. 
B)  Productivity is higher in cohesive teams. 
C)  Productivity differences among team members are great in cohesive teams. 
D)  Morale is higher in cohesive teams. 
E)  Absenteeism rates are substantially higher with cohesive teams.

Question 14

People who adopt a ______________________(three words)support team members' emotional needs and help strengthen the social entity.

Accepted Answer

socio-emot

Question 15

A(n)___________________ (two words)is composed of a manager and his or her subordinates in the formal chain of command.

Accepted Answer

The answer of A(n)___________________ (two words)is composed of a manager...

Question 16

A long-lasting,sometimes permanent team in the organisation structure created a deal with tasks that regularly occur is called a(n)____________________ (two words).

Accepted Answer

The answer of A long-lasting,sometimes permanent team in the organisation...

Question 17

A task force may also be referred to as a(n)__________ team.

Accepted Answer

A)  cross-functional 
B)  vertical 
C)  command 
D)  special-purpose 
E)  executive 
A)  cross-functional 
B)  vertical 
C)  command 
D)  special-purpose 
E)  executive

Question 18

Gabriella,in her role as team leader,has recently switched her style from one of clarifying team roles to one of emphasising task accomplishment.Her change was driven by a desire to keep pace with her team,which has evolved from the __________ stage to the __________ stage of team development.

Accepted Answer

A)  forming; storming 
B)  storming; performing 
C)  performing; adjourning 
D)  norming; performing 
E)  storming; reforming 
A)  forming; storming 
B)  storming; performing 
C)  performing; adjourning 
D)  norming; performing 
E)  storming; reforming

Question 19

The adjourning stage occurs in committees,task forces and teams that have a limited task to perform and are disbanded afterward.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the differences between groups and teams.

Accepted Answer

A team is a type of group,but the terms

Exam 18: Leading Teams

Which of the five stages of team development is marked by conflict and disagreement?

The collaborating style of conflict resolution is based on a __________ degree of assertiveness and a __________ degree of cooperativeness.

List the five types of behaviour associated with the socio-emotional role.

A standard of behaving and interacting with others within a team environment is known as a norm.

A role in which an individual contributes little to either the task or members' socio-emotional needs is known as a 'dual role'.

Teamwork within organisations contributes to the generation of a competitive advantage through their ability to promote creativity,quality,speed,productivity and employee satisfaction

A formal team composed of a manager and his or her subordinates is called a:

What are self-directed teams? Briefly discuss three characteristics or elements of self-directed teams.

__________________ (two words)refers to the tendency for the presence of others to enhance an individual's motivation and performance.

Some team members are asked to play a dual role.These members:

Which of these refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Which of these is more common in large teams?

Which of the following statements is true?

People who adopt a ______________________(three words)support team members' emotional needs and help strengthen the social entity.

A(n)___________________ (two words)is composed of a manager and his or her subordinates in the formal chain of command.

A long-lasting,sometimes permanent team in the organisation structure created a deal with tasks that regularly occur is called a(n)____________________ (two words).

A task force may also be referred to as a(n)__________ team.

Gabriella,in her role as team leader,has recently switched her style from one of clarifying team roles to one of emphasising task accomplishment.Her change was driven by a desire to keep pace with her team,which has evolved from the __________ stage to the __________ stage of team development.

The adjourning stage occurs in committees,task forces and teams that have a limited task to perform and are disbanded afterward.

Discuss the differences between groups and teams.

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The collaborating style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.

Gabriella,in her role as team leader,has recently switched her style from one of clarifying team roles to one of emphasising task accomplishment.Her change was driven by a desire to keep pace with her team,which has evolved from the stage to the stage of team development.