Question 1

________________________ refers to the effect of other people on raising one's efforts and organisational motivation.

Accepted Answer

A)  Teamwork 
B)  Group work 
C)  Productivity 
D)  Social facilitation 
E)  All of these choices. 
A)  Teamwork 
B)  Group work 
C)  Productivity 
D)  Social facilitation 
E)  All of these choices.

Question 2

A team created outside of the formal organisation to undertake special tasks is known as a ______________________ (two words)team.

Accepted Answer

The answer of A team created outside of the formal...

Question 3

Each of the following are specific ways in which leaders can contribute to a team's success,except:

Accepted Answer

A)  admitting ignorance 
B)  clarifying norms and expectations 
C)  rallying people around a compelling purpose 
D)  maintaining control to spur commitment and motivation 
E)  All of these choices are ways in which leaders can contribute to a team success 
A)  admitting ignorance 
B)  clarifying norms and expectations 
C)  rallying people around a compelling purpose 
D)  maintaining control to spur commitment and motivation 
E)  All of these choices are ways in which leaders can contribute to a team success

Question 4

People who play the task specialist role often display compromising behaviour.

Accepted Answer

A) True 
 B)False

Question 5

The forming stage is characterised by __________.

Accepted Answer

A)  the establishment of order and cohesion 
B)  cooperation 
C)  problem solving 
D)  orientation 
E)  conflict resolution 
A)  the establishment of order and cohesion 
B)  cooperation 
C)  problem solving 
D)  orientation 
E)  conflict resolution

Question 6

Small teams experience __________ than large teams.

Accepted Answer

A)  lower levels of commitment 
B)  a greater exchange of ideas 
C)  more formality 
D)  less satisfaction 
E)  less cohesiveness 
A)  lower levels of commitment 
B)  a greater exchange of ideas 
C)  more formality 
D)  less satisfaction 
E)  less cohesiveness

Question 7

Achieving a win-win solution through integrative negotiation is based on the key strategy to:

Accepted Answer

A)  separate the people from the problem 
B)  focus on interests, not current demands 
C)  generate many alternatives for mutual gain 
D)  insist that results be based on objective standards 
E)  All of these choices. 
A)  separate the people from the problem 
B)  focus on interests, not current demands 
C)  generate many alternatives for mutual gain 
D)  insist that results be based on objective standards 
E)  All of these choices.

Question 8

Identify the four ways the team norms developed.

Accepted Answer

Carryover from previous experi

Question 9

______________ (two words)results from interpersonal incompatibility that creates tension and personal animosity among people in a team.

Accepted Answer

Relationsh

Question 10

There are two types of roles that emerge in teams.They are the __________ role and the __________ role.

Accepted Answer

A)  task specialist; socioeconomic 
B)  generalists; socioeconomic 
C)  task specialist; socio-emotional 
D)  generalists; socio-emotional 
E)  socio-emotional; socioeconomic 
A)  task specialist; socioeconomic 
B)  generalists; socioeconomic 
C)  task specialist; socio-emotional 
D)  generalists; socio-emotional 
E)  socio-emotional; socioeconomic

Question 11

The lowest level of team productivity can be expected when the team combines weak cohesiveness and low performance norms.

Accepted Answer

A) True 
 B)False

Question 12

Each of the following is a characteristic of an effective team,except:

Accepted Answer

A)  lack of trust 
B)  fear of conflict 
C)  lack of commitment 
D)  avoidance of accountability 
E)  None of these choices are characteristics of an effective team 
A)  lack of trust 
B)  fear of conflict 
C)  lack of commitment 
D)  avoidance of accountability 
E)  None of these choices are characteristics of an effective team

Question 13

During the ____________________ stage,conflict is resolved,the team harmony and unity emerge.

Accepted Answer

The answer of During the ____________________ stage,conflict is resolved,the team...

Question 14

A team that consists of multiskilled employees who rotate jobs to produce an entire product or service,often led by an elected team member,is known as a special-purpose team.

Accepted Answer

A) True 
 B)False

Question 15

Formal teams are created by the organisation as part of its formal structure.

Accepted Answer

A) True 
 B)False

Question 16

A ______________ (two words)is a person who benefits from team membership but did not make a proportionate contribution to the team's output.

Accepted Answer

The answer of A ______________ (two words)is a person who...

Question 17

A role in which the individual contributes little to either the task or members' socio-emotional needs is known as a:

Accepted Answer

A)  dual role 
B)  storming role 
C)  socio-emotional role 
D)  task specialist role 
E)  non-participator role. 
A)  dual role 
B)  storming role 
C)  socio-emotional role 
D)  task specialist role 
E)  non-participator role.

Question 18

______________ is a competitive and adversarial approach in which each party strives to get as much as it can,usually at the expense of the other party.

Accepted Answer

A)  Cross functional negotiation 
B)  Integrative negotiation 
C)  Distributive negotiation 
D)  Group persuasion 
E)  Teamwork 
A)  Cross functional negotiation 
B)  Integrative negotiation 
C)  Distributive negotiation 
D)  Group persuasion 
E)  Teamwork

Question 19

List the differences between a team and a group.

Accepted Answer

Teams: share or rotate leadership role;

Question 20

During the ____________________ stage,team members find out which behaviour is acceptable to others.

Accepted Answer

The answer of During the ____________________ stage,team members find out...

Exam 18: Leading Teams

________________________ refers to the effect of other people on raising one's efforts and organisational motivation.

A team created outside of the formal organisation to undertake special tasks is known as a ______________________ (two words)team.

Each of the following are specific ways in which leaders can contribute to a team's success,except:

People who play the task specialist role often display compromising behaviour.

The forming stage is characterised by __________.

Small teams experience __________ than large teams.

Achieving a win-win solution through integrative negotiation is based on the key strategy to:

Identify the four ways the team norms developed.

______________ (two words)results from interpersonal incompatibility that creates tension and personal animosity among people in a team.

There are two types of roles that emerge in teams.They are the __________ role and the __________ role.

The lowest level of team productivity can be expected when the team combines weak cohesiveness and low performance norms.

Each of the following is a characteristic of an effective team,except:

During the ____________________ stage,conflict is resolved,the team harmony and unity emerge.

A team that consists of multiskilled employees who rotate jobs to produce an entire product or service,often led by an elected team member,is known as a special-purpose team.

Formal teams are created by the organisation as part of its formal structure.

A ______________ (two words)is a person who benefits from team membership but did not make a proportionate contribution to the team's output.

A role in which the individual contributes little to either the task or members' socio-emotional needs is known as a:

______________ is a competitive and adversarial approach in which each party strives to get as much as it can,usually at the expense of the other party.

List the differences between a team and a group.

During the ____________________ stage,team members find out which behaviour is acceptable to others.

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There are two types of roles that emerge in teams.They are the role and the role.