Exam 17: Communication in Organisations

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A communication structure in which organisational members can communicate freely with each other and arrive at decisions together is characteristic of a centralised network.

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What is downward communication and what are five topics generally included with downward communication?

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A(n)________________ (two words)is a team communication structure in which team members can communicate freely with each other.

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Encoding refers to the formulation of abstract symbols that represent the sender's abstract thoughts.

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About 80 per cent of grapevine communications are business-related topics,but only 10 to 20 per cent of the details passed through a grapevine are accurate.

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A listener's raised eyebrow to one of your comments would be an example of __________________ (three words).

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Channel richness refers to the:

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To translate the symbols used in a message for the purpose of interpreting its meaning is called ____________________.

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A centralised network is one in which:

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Staying calm,getting the awful truth out,communicating a new vision for the future and minimising one's visibility are all tactics associated with affective communication in crisis situations.

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