Exam 17: Communication in Organisations

You are a part of a software engineering team at Australian Software Engineers,Inc.Your task is to develop a diagnostic program for the medical profession.This is a very complex task.What type of communication structure would work best for your group?

(Multiple Choice)

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Question 81

___________________ (two words)channels are those that flow within the chain of command or task responsibility defined by the organisation.

(Short Answer)

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Question 82

Briefly describe the communication process.

(Essay)

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Question 83

Identify the elements of the communication process.

(Short Answer)

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Question 84

Which of these refers to the amount of information that can be transmitted during a communication episode?

(Multiple Choice)

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Question 85

_________________ (two words)channels exist outside the formally authorised channels of the organisation and do not adhere to the organisation's hierarchy of authority.

(Short Answer)

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Question 86

The publication that represents an organisation's record of activities and performance outcomes on social/community and environmental performance is known as a (n)__________________ (four words).

(Short Answer)

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Question 87

Many organisations use suggestion boxes,open door policies and surveys to facilitate:

(Multiple Choice)

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Question 88

Communication is defined as the process by which information is exchanged and understood by two or more people.

(True/False)

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Question 89

When someone is confident,has a positive approach and lets others know exactly where they stand,they are said to be communicating with candour.

(True/False)

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Question 90

List the criteria for communicating effectively with someone who speaks English as a second language.

(Short Answer)

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Question 91

Respect for the reader and knowing your point and getting to it quickly and effectively are both critical written communication skills.

(True/False)

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Question 92

Indoctrination and implementation of goals and strategies are usually the topics covered in upward communication.

(True/False)

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Question 93

Sharing all types of information throughout the organisation is known as:

(Multiple Choice)

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Question 94

List the criteria for communicating effectively in a crisis situation.

(Short Answer)

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Question 95

List the five types of downward communication.

(Short Answer)

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Question 96

Dialogue across boundaries and hierarchical levels about the organisation's vision,critical strategic themes and values that help achieve important goals is known as a(n):

(Multiple Choice)

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Question 97

The learning organisation emphasises _____________ communication,with people constantly sharing information across departments and levels.

(Short Answer)

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Question 98

To persuade and influence,managers connect with others by using:

(Multiple Choice)

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Question 99

The term 'channel richness' refers to the expense an organisation must incur when choosing between media channel alternatives.

(True/False)

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Question 100

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Exam 17: Communication in Organisations

You are a part of a software engineering team at Australian Software Engineers,Inc.Your task is to develop a diagnostic program for the medical profession.This is a very complex task.What type of communication structure would work best for your group?

___________________ (two words)channels are those that flow within the chain of command or task responsibility defined by the organisation.

Briefly describe the communication process.

Identify the elements of the communication process.

Which of these refers to the amount of information that can be transmitted during a communication episode?

_________________ (two words)channels exist outside the formally authorised channels of the organisation and do not adhere to the organisation's hierarchy of authority.

The publication that represents an organisation's record of activities and performance outcomes on social/community and environmental performance is known as a (n)__________________ (four words).

Many organisations use suggestion boxes,open door policies and surveys to facilitate:

Communication is defined as the process by which information is exchanged and understood by two or more people.

When someone is confident,has a positive approach and lets others know exactly where they stand,they are said to be communicating with candour.

List the criteria for communicating effectively with someone who speaks English as a second language.

Respect for the reader and knowing your point and getting to it quickly and effectively are both critical written communication skills.

Indoctrination and implementation of goals and strategies are usually the topics covered in upward communication.

Sharing all types of information throughout the organisation is known as:

List the criteria for communicating effectively in a crisis situation.

List the five types of downward communication.

Dialogue across boundaries and hierarchical levels about the organisation's vision,critical strategic themes and values that help achieve important goals is known as a(n):

The learning organisation emphasises _____________ communication,with people constantly sharing information across departments and levels.

To persuade and influence,managers connect with others by using:

The term 'channel richness' refers to the expense an organisation must incur when choosing between media channel alternatives.

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