Exam 11: Managing Change and Innovation

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The stage of organisation development in which participants are made aware of problems in order to increase their willingness to change their behaviour is known as ____________________.

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List the five tactics that can be used to overcome employee resistance to change.

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What is organisational change and what are the four major types of change?

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__________ symbolises to all employees that the change is important for the organisation.

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Explain the concept of force field analysis.

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Back o' Burke Bank has proposed some major structural changes within their organisation.Some of the employees fear that they will lose power with the changes.They begin voicing resistance to the changes.What barrier to change are they exhibiting?

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Teambuilding,survey feedback and large group interventions are all methods associated with organisational development.

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An in-house program that provides a safe environment where ideas from employees can be developed without interference is known as the skunkworks.

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All the following are characteristics of the creative organisation,except:

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________________________ (two words)is defined as the adoption of a new idea or behaviour by an organisation.

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A(n)_______________ refers to any separate small,informal,highly autonomous and often secretive group that focuses on breakthrough ideas for an organisation.

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Before implementing new changes in work schedules,Adelaide Exchange works with the Miscellaneous Workers Union to ensure a smooth transition.What approach to change is this company using?

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The type of organisational development intervention that enhances the cohesiveness of departments by helping members learn to function together is known as:

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List the four reasons why employees tend to resist change.

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A(n)_______________(two words)is a separate unit from the mainstream organisation that is responsible for developing and initiating innovations,whereas a(n)____________ (two words)is a fund that provides resources from which individuals and groups can draw to develop new ideas or products for a business.

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An approach that brings together participants from all parts of the organisation to discuss problems,opportunities and plan for major change is known as:

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The three innovative strategies for changing product and technologies include exploration,competition and entrepreneurship.

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List the three innovation strategies for new products and technologies.

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A barrier to organisational change is usually:

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The adoption of a new idea or behaviour by an organisation is known as organisational:

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