Question 1

A multifunctional team that is provided with high levels of resources and empowerment to accomplish an accelerated product development process is known as a(n):

Accepted Answer

A)  new venture team 
B)  fast cycle team 
C)  idea champion team 
D)  horizontal linkage model 
E)  skunkworks. 
A)  new venture team 
B)  fast cycle team 
C)  idea champion team 
D)  horizontal linkage model 
E)  skunkworks.

Question 2

List the characteristics common to companies that are able to successfully innovate in highly competitive markets.

Accepted Answer

Companies that successfully innovate usu

Question 3

Bundaberg Pottery Ltd is changing from a manual ordering system to a computer-based ordering system.As part of the implementation procedures,the company invests in detailed,comprehensive training classes.What approach to change implementation is Bundaberg Pottery using?

Accepted Answer

A)  Negotiation 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Communication and education 
A)  Negotiation 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Communication and education

Question 4

Organisational development can help managers address problems such as merger/acquisitions,conflict management and __________.

Accepted Answer

A)  cultural changes 
B)  force field analysis 
C)  organisational productivity 
D)  organisational decline/revitalisation 
E)  None of these choices. 
A)  cultural changes 
B)  force field analysis 
C)  organisational productivity 
D)  organisational decline/revitalisation 
E)  None of these choices.

Question 5

Describe a model for planned organisational change.Explain what types of environmental and internal forces for change can result in a perceived 'need for change'.

Accepted Answer

Ideally,students should be able to discu

Question 6

Encouraging the flow of ideas from functional levels of the organisation and making sure they are considered by executives is known as the bottom-up approach to innovation.

Accepted Answer

A) True 
 B)False

Question 7

The _____________________ (three words)encourages the flow of ideas from all levels of the organisation and makes sure they are heard and acted upon by top executives.

Accepted Answer

The answer of The _____________________ (three words)encourages the flow of...

Question 8

Refreezing is a step in the organisational development process in which individuals experiment with new workplace behaviour.

Accepted Answer

A) True 
 B)False

Question 9

A(n)__________ approach to change implementation should be used when a crisis exists.

Accepted Answer

A)  education 
B)  participation 
C)  top management support 
D)  coercion 
E)  None of these choices. 
A)  education 
B)  participation 
C)  top management support 
D)  coercion 
E)  None of these choices.

Question 10

_____________ change,such as occurred at Kimberly-Clark when they introduced Huggies Pull-Ups,requires many departments such as manufacturing,marketing and research to work together for successful change.

Accepted Answer

A)  New product 
B)  Technological 
C)  Structural 
D)  Culture/people 
E)  Government 
A)  New product 
B)  Technological 
C)  Structural 
D)  Culture/people 
E)  Government

Question 11

Define Edward de Bono's six thinking hats concept.Describe the perspective that each hat brings to the innovation process.

Accepted Answer

Many successful business people think fr

Question 12

Incorporating structures and processes that are appropriate for both the creative impulse into the systematic implementation of innovation is known as a(n)_________________.

Accepted Answer

A)  change due to environmental forces 
B)  environmental opportunity 
C)  technology change 
D)  product change 
E)  ambidextrous approach to change 
A)  change due to environmental forces 
B)  environmental opportunity 
C)  technology change 
D)  product change 
E)  ambidextrous approach to change

Question 13

Name and briefly describe the four roles in organisational change.

Accepted Answer

The first role is the inventor,who devel

Question 14

Incorporating structures and processes that are appropriate for the creative impulse and for the systematic implementation of innovation is known as the ambidextrous approach to change.

Accepted Answer

A) True 
 B)False

Question 15

The application of behavioural science techniques to improve an organisation's effectiveness through its ability to cope with environmental change,improve internal relationships,and increase learning and problem solving capabilities is known as organisational development.

Accepted Answer

A) True 
 B)False

Question 16

Identify the three events that comprise the change sequence.

Accepted Answer

(1)Internal and external force

Question 17

The intervention stage of organisational development in which individuals experiment with new workplace behaviour is known as unfreezing.

Accepted Answer

A) True 
 B)False

Question 18

The disparity between existing and desired performance levels is known as the ________________________ (two words).

Accepted Answer

The answer of The disparity between existing and desired performance...

Question 19

An in-house program that provides a safe harbour where ideas from employees can be developed without interference is known as a(n):

Accepted Answer

A)  new venture team 
B)  fast cycle team 
C)  idea incubator 
D)  horizontal linkage model 
E)  idea champion team . 
A)  new venture team 
B)  fast cycle team 
C)  idea incubator 
D)  horizontal linkage model 
E)  idea champion team .

Question 20

A(n)__________ is a unit separate from the rest of the organisation that is responsible for developing and initiating a major innovation.

Accepted Answer

A)  new-venture team 
B)  skunkworks 
C)  idea championship 
D)  inventor group 
E)  None of these choices. 
A)  new-venture team 
B)  skunkworks 
C)  idea championship 
D)  inventor group 
E)  None of these choices.

Exam 11: Managing Change and Innovation

A multifunctional team that is provided with high levels of resources and empowerment to accomplish an accelerated product development process is known as a(n):

List the characteristics common to companies that are able to successfully innovate in highly competitive markets.

Bundaberg Pottery Ltd is changing from a manual ordering system to a computer-based ordering system.As part of the implementation procedures,the company invests in detailed,comprehensive training classes.What approach to change implementation is Bundaberg Pottery using?

Organisational development can help managers address problems such as merger/acquisitions,conflict management and __________.

Describe a model for planned organisational change.Explain what types of environmental and internal forces for change can result in a perceived 'need for change'.

Encouraging the flow of ideas from functional levels of the organisation and making sure they are considered by executives is known as the bottom-up approach to innovation.

The _____________________ (three words)encourages the flow of ideas from all levels of the organisation and makes sure they are heard and acted upon by top executives.

Refreezing is a step in the organisational development process in which individuals experiment with new workplace behaviour.

A(n)__________ approach to change implementation should be used when a crisis exists.

_____________ change,such as occurred at Kimberly-Clark when they introduced Huggies Pull-Ups,requires many departments such as manufacturing,marketing and research to work together for successful change.

Define Edward de Bono's six thinking hats concept.Describe the perspective that each hat brings to the innovation process.

Incorporating structures and processes that are appropriate for both the creative impulse into the systematic implementation of innovation is known as a(n)_________________.

Name and briefly describe the four roles in organisational change.

Incorporating structures and processes that are appropriate for the creative impulse and for the systematic implementation of innovation is known as the ambidextrous approach to change.

The application of behavioural science techniques to improve an organisation's effectiveness through its ability to cope with environmental change,improve internal relationships,and increase learning and problem solving capabilities is known as organisational development.

Identify the three events that comprise the change sequence.

The intervention stage of organisational development in which individuals experiment with new workplace behaviour is known as unfreezing.

The disparity between existing and desired performance levels is known as the ________________________ (two words).

An in-house program that provides a safe harbour where ideas from employees can be developed without interference is known as a(n):

A(n)__________ is a unit separate from the rest of the organisation that is responsible for developing and initiating a major innovation.

The Changing World of Management

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Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

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Designing Organisation Structure

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

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