Exam 11: Managing Change and Innovation

'Cultural change' refers to any activities that change the attitude and behaviours of a few employees in the organisation,whereas 'culture change' relates to any efforts to create a major shift in the norms,values and attitudes of the entire organisation.

(True/False)

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Question 41

Marion of Tucker Box,Inc.has average technical skills but her real strengths lay in visualising the benefits of other's ideas and in finding financial and political support for these ideas.Marion is an excellent example of a(n):

(Multiple Choice)

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Question 42

List the three distinct steps for achieving behavioural and attitudinal change.

(Short Answer)

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Question 43

A unit separate from the rest of the organisation responsible for the development of a major innovation is known as the:

(Multiple Choice)

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Question 44

According to Edward de Bono's six thinking hats concept,the 'white hat' is associated with:

(Multiple Choice)

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Question 45

Incorporating structures and processes that are appropriate for both the creative impulse and for the systematic and meditation innovation is known as a(n)______________________(two words).

(Short Answer)

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Question 46

Disruptive innovations incorporate structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovation.

(True/False)

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Question 47

Search,creativity and new-venture teams are all associated with which of the following steps of the change process?

(Multiple Choice)

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Question 48

After every quarterly board meeting,Collingwood Target Troubleshooting,Inc.announces substantial changes.They usually do not follow through on these changes.What is causing this lack of enthusiasm?

(Multiple Choice)

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Question 49

Operational change involves redesign and renewal of the total organisation.

(True/False)

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Question 50

Extending the search for and commercialisation of new ideas beyond the bounds of the organisation is known as a(n)______________ (two words).

(Short Answer)

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Question 51

The generation of novel solutions to perceived problems is known as:

(Multiple Choice)

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Question 52

A change that pertains to an organisation's production processes is known as a technology change.

(True/False)

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Question 53

A(n)_________________ (two word)is an in-house program that provides a safe harbour for ideas to be developed without interference from company bureaucracy.

(Short Answer)

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Question 54

Horizontal coordination mechanisms form part of the 'cooperation strategy' for new product and technology innovation.

(True/False)

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Question 55

An ____________________(two words)is a person who sees the need for and champions productive change within the organisation.

(Short Answer)

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Question 56

Organisational development intervention in which questionnaires on organisational climate and other factors are distributed among employees and their results are reported back to them by a change agent is known as a large-group intervention.

(True/False)

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Question 57

An approach that brings together participants from all parts of the organisation (and may include key outside stakeholders as well)to discuss problems or opportunities and plan for major change is called a(n)____________________________ (three words).

(Short Answer)

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Question 58

Culture change pertains to just a few employees,such as sending a handful of middle managers to a training course to improve their leadership skills.

(True/False)

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Question 59

Which approach to change implementation should be used when users have power to resist?

(Multiple Choice)

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Question 60

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Exam 11: Managing Change and Innovation

'Cultural change' refers to any activities that change the attitude and behaviours of a few employees in the organisation,whereas 'culture change' relates to any efforts to create a major shift in the norms,values and attitudes of the entire organisation.

Marion of Tucker Box,Inc.has average technical skills but her real strengths lay in visualising the benefits of other's ideas and in finding financial and political support for these ideas.Marion is an excellent example of a(n):

List the three distinct steps for achieving behavioural and attitudinal change.

A unit separate from the rest of the organisation responsible for the development of a major innovation is known as the:

According to Edward de Bono's six thinking hats concept,the 'white hat' is associated with:

Incorporating structures and processes that are appropriate for both the creative impulse and for the systematic and meditation innovation is known as a(n)______________________(two words).

Disruptive innovations incorporate structures and processes that are appropriate for both the creative impulse and for the systematic implementation of innovation.

Search,creativity and new-venture teams are all associated with which of the following steps of the change process?

After every quarterly board meeting,Collingwood Target Troubleshooting,Inc.announces substantial changes.They usually do not follow through on these changes.What is causing this lack of enthusiasm?

Operational change involves redesign and renewal of the total organisation.

Extending the search for and commercialisation of new ideas beyond the bounds of the organisation is known as a(n)______________ (two words).

The generation of novel solutions to perceived problems is known as:

A change that pertains to an organisation's production processes is known as a technology change.

A(n)_________________ (two word)is an in-house program that provides a safe harbour for ideas to be developed without interference from company bureaucracy.

Horizontal coordination mechanisms form part of the 'cooperation strategy' for new product and technology innovation.

An ____________________(two words)is a person who sees the need for and champions productive change within the organisation.

Organisational development intervention in which questionnaires on organisational climate and other factors are distributed among employees and their results are reported back to them by a change agent is known as a large-group intervention.

An approach that brings together participants from all parts of the organisation (and may include key outside stakeholders as well)to discuss problems or opportunities and plan for major change is called a(n)____________________________ (three words).

Culture change pertains to just a few employees,such as sending a handful of middle managers to a training course to improve their leadership skills.

Which approach to change implementation should be used when users have power to resist?

The Changing World of Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics,Social Responsibility and Sustainable Development

Managing Start-Ups and New Ventures

Organisational Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Organisation Structure

Managing Human Resourcess

Managing Diversity

Individual Behaviour in Organisations

Leadership

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