Question 1

An advantage of the flatbed scanner is that it ____.

Accepted Answer

A)  produces the highest-quality input 
B)  is the most difficult to use 
C)  is the least expensive 
D)  feeds one sheet of paper through at a time 
E)  can be used to scan curved objects 
A)  produces the highest-quality input 
B)  is the most difficult to use 
C)  is the least expensive 
D)  feeds one sheet of paper through at a time 
E)  can be used to scan curved objects

Question 2

Which of the following is not an important task when you are selecting software for the medical office?

Accepted Answer

A)  Read software reviews in computer magazines and trade publications 
B)  Check with other medical offices to get opinions on software packages 
C)  Make sure the office computer system meets the minimum requirements for the software 
D)  Make sure the software company will install the software for you 
E)  Compare the cost and features of several different software programs 
A)  Read software reviews in computer magazines and trade publications 
B)  Check with other medical offices to get opinions on software packages 
C)  Make sure the office computer system meets the minimum requirements for the software 
D)  Make sure the software company will install the software for you 
E)  Compare the cost and features of several different software programs

Question 3

Incidental supplies are ____.

Accepted Answer

A)  occasionally reordered 
B)  needed in the office but do not threaten the efficiency of the office 
C)  used only once and thrown away 
D)  items that are absolutely necessary for smooth running of the practice 
E)  items that can be reused indefinitely 
A)  occasionally reordered 
B)  needed in the office but do not threaten the efficiency of the office 
C)  used only once and thrown away 
D)  items that are absolutely necessary for smooth running of the practice 
E)  items that can be reused indefinitely

Question 4

Which form of pointing device consists of a small, flat device sensitive to touch?

Accepted Answer

A)  Mouse 
B)  Template 
C)  Touch pad 
D)  Touch screen 
E)  Scanner 
A)  Mouse 
B)  Template 
C)  Touch pad 
D)  Touch screen 
E)  Scanner

Question 5

Jenni has been working at her new job as administrative office assistant for two weeks now. She has gone through the standard office training, and she feels mostly okay with her duties. However, unlike other places she has worked, this office uses the Microsoft Excel software to track office expenses. Jenni does not feel comfortable with this software and is afraid she will make a mistake. Which of the following courses of action would you recommend to Jenni?

Accepted Answer

A)  Just continue to use the software in the office; everyone makes mistakes at first 
B)  Resign from the job, because she doesn't understand how to use the software 
C)  Ask the office manager to have someone else track office expenses 
D)  Attend an adult education class on how to use the software 
E)  Spend time at work exploring the software instead of taking care of other duties 
A)  Just continue to use the software in the office; everyone makes mistakes at first 
B)  Resign from the job, because she doesn't understand how to use the software 
C)  Ask the office manager to have someone else track office expenses 
D)  Attend an adult education class on how to use the software 
E)  Spend time at work exploring the software instead of taking care of other duties

Question 6

A purchase order is ____.

Accepted Answer

A)  a form that authorizes a purchase for the practice 
B)  the payment of funds 
C)  the bill from the vendor 
D)  a list of items used and reordered most often 
E)  a request by the physicians to order more supplies 
A)  a form that authorizes a purchase for the practice 
B)  the payment of funds 
C)  the bill from the vendor 
D)  a list of items used and reordered most often 
E)  a request by the physicians to order more supplies

Question 7

Durable items are ____.

Accepted Answer

A)  used and restocked 
B)  thrown away after one use 
C)  used indefinitely 
D)  reused after being repaired 
E)  used a few times, then discarded 
A)  used and restocked 
B)  thrown away after one use 
C)  used indefinitely 
D)  reused after being repaired 
E)  used a few times, then discarded

Question 8

An invoice that is paid to a vendor by cash, check, or money order is known as a _______________.

Accepted Answer

The answer of An invoice that is paid to a...

Question 9

In conjunction with passwords, most healthcare facilities utilize ______________ systems to track all computer access.

Accepted Answer

The answer of In conjunction with passwords, most healthcare facilities...

Question 10

When a company enters into a contract that guarantees free service and parts replacement for a certain period of time on a piece of equipment, it is called a(n) _______.

Accepted Answer

The answer of When a company enters into a contract...

Question 11

Administrative supplies are generally stored ____.

Accepted Answer

A)  near the examination rooms 
B)  in the general storage closet 
C)  behind or adjacent to the reception area 
D)  near the laboratory 
E)  in the treatment or procedures room 
A)  near the examination rooms 
B)  in the general storage closet 
C)  behind or adjacent to the reception area 
D)  near the laboratory 
E)  in the treatment or procedures room

Question 12

Examples of output devices are printers and ____.

Accepted Answer

A)  keyboards 
B)  scanners 
C)  monitors 
D)  modems 
E)  motherboards 
A)  keyboards 
B)  scanners 
C)  monitors 
D)  modems 
E)  motherboards

Question 13

Which of the following is not a benefit of having a fax machine in the medical office?

Accepted Answer

A)  It can be sent and received within minutes. 
B)  It can be used as an extra telephone. 
C)  It helps protect a patient's protected health information. 
D)  It can be used as an extra copier. 
E)  It is usually less expensive than overnight mail service. 
A)  It can be sent and received within minutes. 
B)  It can be used as an extra telephone. 
C)  It helps protect a patient's protected health information. 
D)  It can be used as an extra copier. 
E)  It is usually less expensive than overnight mail service.

Question 14

A small group of medical practices in the same building that pools resources to qualify for quantity discounts from a local vendor is called a(n) ____.

Accepted Answer

A)  purchasing group 
B)  group buying pool 
C)  organizational buyer 
D)  medical society facilitator 
E)  medical support group 
A)  purchasing group 
B)  group buying pool 
C)  organizational buyer 
D)  medical society facilitator 
E)  medical support group

Question 15

A collection of records created and stored on a computer is a(n) ____.

Accepted Answer

A)  application 
B)  icon 
C)  database 
D)  spreadsheet 
E)  word processor 
A)  application 
B)  icon 
C)  database 
D)  spreadsheet 
E)  word processor

Question 16

Purchase orders are frequently used for ____.

Accepted Answer

A)  small items 
B)  inexpensive items 
C)  items sent on a trial basis 
D)  expensive items 
E)  leased items 
A)  small items 
B)  inexpensive items 
C)  items sent on a trial basis 
D)  expensive items 
E)  leased items

Question 17

The first step in evaluating the equipment needs of a healthcare office is to _______ office needs.

Accepted Answer

The answer of The first step in evaluating the equipment...

Question 18

An effective inventory schedule for a medical office is ____.

Accepted Answer

A)  every 1 to 2 weeks 
B)  once a month 
C)  every 3 months 
D)  every 6 months 
E)  once a year 
A)  every 1 to 2 weeks 
B)  once a month 
C)  every 3 months 
D)  every 6 months 
E)  once a year

Question 19

Telecommunication that provides medical support to physicians caring for patients in rural areas is called ____.

Accepted Answer

A)  CD-R technology 
B)  telemedicine 
C)  local area transmissions 
D)  online help 
E)  networking 
A)  CD-R technology 
B)  telemedicine 
C)  local area transmissions 
D)  online help 
E)  networking

Question 20

Which of the following changes the monitor display at short intervals or constantly shows moving images?

Accepted Answer

A)  Power down 
B)  Multimedia 
C)  Screen saver 
D)  Resolution 
E)  Virus protection 
A)  Power down 
B)  Multimedia 
C)  Screen saver 
D)  Resolution 
E)  Virus protection

Exam 8: Office Equipment and Supplies

An advantage of the flatbed scanner is that it ____.

Which of the following is not an important task when you are selecting software for the medical office?

Incidental supplies are ____.

Which form of pointing device consists of a small, flat device sensitive to touch?

A purchase order is ____.

Durable items are ____.

An invoice that is paid to a vendor by cash, check, or money order is known as a _______________.

In conjunction with passwords, most healthcare facilities utilize ______________ systems to track all computer access.

When a company enters into a contract that guarantees free service and parts replacement for a certain period of time on a piece of equipment, it is called a(n) _______.

Administrative supplies are generally stored ____.

Examples of output devices are printers and ____.

Which of the following is not a benefit of having a fax machine in the medical office?

A small group of medical practices in the same building that pools resources to qualify for quantity discounts from a local vendor is called a(n) ____.

A collection of records created and stored on a computer is a(n) ____.

Purchase orders are frequently used for ____.

The first step in evaluating the equipment needs of a healthcare office is to _______ office needs.

An effective inventory schedule for a medical office is ____.

Telecommunication that provides medical support to physicians caring for patients in rural areas is called ____.

Which of the following changes the monitor display at short intervals or constantly shows moving images?

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Safety and Patient Reception

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Managing Medical Records

Telephone Techniques

Patient Education

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

Filters