Question 1

A horizontal file that often features doors that flip up and pullout drawers is called a ____.

Accepted Answer

A)  rotary circular file 
B)  vertical file 
C)  lateral file 
D)  compactable file 
E)  filing shelf 
A)  rotary circular file 
B)  vertical file 
C)  lateral file 
D)  compactable file 
E)  filing shelf C

Question 2

To protect the security of filing shelves that are located in a file room, you can ________ the file room.

Accepted Answer

lock

Question 3

When recreating a lost patient record, you should note on the record that it is a(n) ________ record.

Accepted Answer

duplicate

Question 4

Which of the following is a disadvantage of housing files in boxes?

Accepted Answer

A)  They require more floor space. 
B)  They do not remain in one location and are easily misplaced. 
C)  They are often long, sometimes extending the full length of a wall. 
D)  They cannot be moved. 
E)  They are more expensive than other filing systems. 
A)  They require more floor space. 
B)  They do not remain in one location and are easily misplaced. 
C)  They are often long, sometimes extending the full length of a wall. 
D)  They cannot be moved. 
E)  They are more expensive than other filing systems.

Question 5

When patient records are kept electronically, it is important to ________ files to prevent loss of information if the computer's hard drive crashes.

Accepted Answer

The answer of When patient records are kept electronically, it...

Question 6

Two types of files that are good options when space is limited are ____.

Accepted Answer

A)  vertical and lateral 
B)  compactable and horizontal 
C)  rotary circular and compactable 
D)  vertical and rotary circular 
E)  rotary circular and horizontal 
A)  vertical and lateral 
B)  compactable and horizontal 
C)  rotary circular and compactable 
D)  vertical and rotary circular 
E)  rotary circular and horizontal

Question 7

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

Accepted Answer

The answer of Coding by ________ helps to distinguish files...

Question 8

The tapered rectangular or rounded extension at the top of a file folder is the ____.

Accepted Answer

A)  extension 
B)  tab 
C)  label 
D)  guide 
E)  handle 
A)  extension 
B)  tab 
C)  label 
D)  guide 
E)  handle

Question 9

What is the most common filing system used in a numeric filing system?

Accepted Answer

A)  Terminal digit 
B)  Middle digit 
C)  Chronological 
D)  Color-coding 
E)  Unit 
A)  Terminal digit 
B)  Middle digit 
C)  Chronological 
D)  Color-coding 
E)  Unit

Question 10

If you misplace a patient record, you should ________ your steps from the last place you knew the record's location.

Accepted Answer

The answer of If you misplace a patient record, you...

Question 11

A numeric filing system ____.

Accepted Answer

A)  is not used when patient confidentiality is especially important 
B)  organizes records according to the patient's last name 
C)  is the only practical system for a large practice 
D)  may include numbers that indicate where in the filing system a file can be found 
E)  is based primarily on dates 
A)  is not used when patient confidentiality is especially important 
B)  organizes records according to the patient's last name 
C)  is the only practical system for a large practice 
D)  may include numbers that indicate where in the filing system a file can be found 
E)  is based primarily on dates

Question 12

The first step in the filing process is ____.

Accepted Answer

A)  coding 
B)  inspecting 
C)  sorting 
D)  storing 
E)  indexing 
A)  coding 
B)  inspecting 
C)  sorting 
D)  storing 
E)  indexing

Question 13

The most common options for filing equipment are shelves and ________.

Accepted Answer

The answer of The most common options for filing equipment...

Question 14

Some medical offices keep older patient records and insurance records in __________ files

Accepted Answer

The answer of Some medical offices keep older patient records...

Question 15

Regardless of the filing system used by a medical office, all patient records should be placed in some sort of ________ order.

Accepted Answer

The answer of Regardless of the filing system used by...

Question 16

Which of the following is used when there is a need to distinguish files within a filing system?

Accepted Answer

A)  Out guides 
B)  File guides 
C)  Color-coding 
D)  File sorters 
E)  Indexing 
A)  Out guides 
B)  File guides 
C)  Color-coding 
D)  File sorters 
E)  Indexing

Question 17

How often should the office tickler file be checked?

Accepted Answer

A)  Three times a day 
B)  Daily 
C)  Every other Friday 
D)  Once a month 
E)  Every three months 
A)  Three times a day 
B)  Daily 
C)  Every other Friday 
D)  Once a month 
E)  Every three months

Question 18

For security reasons, only the licensed practitioner and the office manager in the medical office have keys to the file room, where the patients' medical records are stored. The licensed practitioner is at a medical conference for the next two days. This morning, when you arrive to open the office, the answering service tells you there is a message from the office manager saying that she will not be in today because a family emergency required her to fly to her daughter's house in another state last night. She did not leave instructions for how to access the files or a number at which she could be reached. What should you do?

Accepted Answer

A)  Cancel all patient appointments for the next two days 
B)  Attempt to contact the practitioner for instructions 
C)  Call security and ask them for advice 
D)  Record all patient information on scraps of paper until the files can be accessed 
E)  Call a meeting of all staff and ask for suggestions 
A)  Cancel all patient appointments for the next two days 
B)  Attempt to contact the practitioner for instructions 
C)  Call security and ask them for advice 
D)  Record all patient information on scraps of paper until the files can be accessed 
E)  Call a meeting of all staff and ask for suggestions

Question 19

The final step in the filing process is ____.

Accepted Answer

A)  indexing 
B)  inspecting 
C)  cross-referencing 
D)  coding 
E)  storing 
A)  indexing 
B)  inspecting 
C)  cross-referencing 
D)  coding 
E)  storing

Question 20

Which of the following is a filing system that is best used by only one person at a time?

Accepted Answer

A)  Boxes 
B)  Filing cabinets 
C)  Rotary circular files 
D)  Compactible files 
E)  Filing shelves 
A)  Boxes 
B)  Filing cabinets 
C)  Rotary circular files 
D)  Compactible files 
E)  Filing shelves

Exam 13: Managing Medical Records

A horizontal file that often features doors that flip up and pullout drawers is called a ____.

To protect the security of filing shelves that are located in a file room, you can ________ the file room.

When recreating a lost patient record, you should note on the record that it is a(n) ________ record.

Which of the following is a disadvantage of housing files in boxes?

When patient records are kept electronically, it is important to ________ files to prevent loss of information if the computer's hard drive crashes.

Two types of files that are good options when space is limited are ____.

Coding by ________ helps to distinguish files within a filing system, such as all patients who are on Medicare.

The tapered rectangular or rounded extension at the top of a file folder is the ____.

What is the most common filing system used in a numeric filing system?

If you misplace a patient record, you should ________ your steps from the last place you knew the record's location.

A numeric filing system ____.

The first step in the filing process is ____.

The most common options for filing equipment are shelves and ________.

Some medical offices keep older patient records and insurance records in __________ files

Regardless of the filing system used by a medical office, all patient records should be placed in some sort of ________ order.

Which of the following is used when there is a need to distinguish files within a filing system?

How often should the office tickler file be checked?

The final step in the filing process is ____.

Which of the following is a filing system that is best used by only one person at a time?

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Safety and Patient Reception

Office Equipment and Supplies

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Telephone Techniques

Patient Education

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

Filters