Question 1

Students in applied training project professionalism by ____.

Accepted Answer

A)  using a piece of tape on their scrubs with their name 
B)  changing hair colors every week 
C)  maintaining a good reputation in the medical community 
D)  not worrying about the impression they make 
E)  discussing patients with other students in the employee break room 
A)  using a piece of tape on their scrubs with their name 
B)  changing hair colors every week 
C)  maintaining a good reputation in the medical community 
D)  not worrying about the impression they make 
E)  discussing patients with other students in the employee break room C

Question 2

Feedback about performance in order to improve that performance is called ________.

Accepted Answer

constructive criticism

Question 3

A prospective employer will find information about your leadership qualities in which section of your résumé?

Accepted Answer

A)  Campus and community activities 
B)  Employment experience 
C)  Personal information 
D)  Summary of skills 
E)  Educational background 
A)  Campus and community activities 
B)  Employment experience 
C)  Personal information 
D)  Summary of skills 
E)  Educational background A

Question 4

In the summary of skills on the résumé, examples of administrative work would not include ____.

Accepted Answer

A)  triage and vital statistics 
B)  medical office accounting practices 
C)  CPT, HCPCS, and ICD-9 coding 
D)  completion of insurance claim forms 
E)  aseptic technique 
A)  triage and vital statistics 
B)  medical office accounting practices 
C)  CPT, HCPCS, and ICD-9 coding 
D)  completion of insurance claim forms 
E)  aseptic technique

Question 5

Where in the résumé should you place a listing of recognitions that indicate excellence?

Accepted Answer

A)  Educational background 
B)  Personal information 
C)  Professional memberships and activities 
D)  Summary of skills 
E)  Awards and honors 
A)  Educational background 
B)  Personal information 
C)  Professional memberships and activities 
D)  Summary of skills 
E)  Awards and honors

Question 6

Once you obtain your certification as a medical assistant, you will be required to obtain a specific number of ________ each year to maintain your certification credential.

Accepted Answer

continuing

Question 7

Cover letters should contain which type of information?

Accepted Answer

A)  Clinical skills 
B)  Specific duties in previous jobs 
C)  Administrative skills 
D)  Licenses and credentials 
E)  Qualifications related to the company's needs 
A)  Clinical skills 
B)  Specific duties in previous jobs 
C)  Administrative skills 
D)  Licenses and credentials 
E)  Qualifications related to the company's needs

Question 8

Which verb or action word is the most effective choice for a résumé?

Accepted Answer

A)  Recognized 
B)  Coordinated 
C)  Led 
D)  Saw 
E)  Understood 
A)  Recognized 
B)  Coordinated 
C)  Led 
D)  Saw 
E)  Understood

Question 9

On your résumé, where do you place a broad, general statement of your goals?

Accepted Answer

A)  Personal information 
B)  Professional objective 
C)  Professional memberships and activities 
D)  Summary of skills 
E)  Employment experience 
A)  Personal information 
B)  Professional objective 
C)  Professional memberships and activities 
D)  Summary of skills 
E)  Employment experience

Question 10

A recommendation for employment is known as a(n) ______.

Accepted Answer

The answer of A recommendation for employment is known as...

Question 11

An excellent way to gain experience and select a position is to use ____.

Accepted Answer

A)  classified ads 
B)  Internet sites 
C)  employment services 
D)  networking 
E)  school counselors 
A)  classified ads 
B)  Internet sites 
C)  employment services 
D)  networking 
E)  school counselors

Question 12

The ________ is an introduction to your résumé and is just as important in your job search.

Accepted Answer

The answer of The ________ is an introduction to your...

Question 13

Which of the following behaviors or personal characteristics are considered professional and acceptable in the clinical area?

Accepted Answer

A)  Long, flowing hair 
B)  Nasal piercing 
C)  Clean, pressed scrubs 
D)  Visible tattoos 
E)  Perfume or cologne 
A)  Long, flowing hair 
B)  Nasal piercing 
C)  Clean, pressed scrubs 
D)  Visible tattoos 
E)  Perfume or cologne

Question 14

Which type of résumé contains a clear, concise objective on a specific job, adding substance to your résumé when relevant job experience is not present?

Accepted Answer

A)  Chronological 
B)  Functional 
C)  Targeted 
D)  Projected 
E)  Academic 
A)  Chronological 
B)  Functional 
C)  Targeted 
D)  Projected 
E)  Academic

Question 15

Which type of résumé should contain a clear, concise objective about what you are looking for in a specific job?

Accepted Answer

A)  Chronological 
B)  Functional 
C)  Targeted 
D)  Projected 
E)  Academic 
A)  Chronological 
B)  Functional 
C)  Targeted 
D)  Projected 
E)  Academic

Question 16

Which of the following is a valid study tip to prepare to take a national certification exam?

Accepted Answer

A)  Have a cram session with friends the night before the test 
B)  Eat a sugary breakfast to provide carbohydrates for stamina during the test 
C)  Get a good night's sleep before the test 
D)  Avoid taking practice exams 
E)  Study what you do know, and don't worry about what you don't know 
A)  Have a cram session with friends the night before the test 
B)  Eat a sugary breakfast to provide carbohydrates for stamina during the test 
C)  Get a good night's sleep before the test 
D)  Avoid taking practice exams 
E)  Study what you do know, and don't worry about what you don't know

Question 17

A(n) ________ résumé highlights specialty areas of your accomplishments and strengths and is useful when you change careers, re-enter the job market after an absence, or have had a variety of different, unconnected work experiences.

Accepted Answer

The answer of A(n) ________ résumé highlights specialty areas of...

Question 18

Which section of your résumé demonstrates a commitment and dedication to your career?

Accepted Answer

A)  Campus and community activities 
B)  Employment experience 
C)  Professional memberships and activities 
D)  Awards and honors 
E)  Summary of skills 
A)  Campus and community activities 
B)  Employment experience 
C)  Professional memberships and activities 
D)  Awards and honors 
E)  Summary of skills

Question 19

Which résumé style is best used when you are changing careers or re-entering the job market?

Accepted Answer

A)  Chronological 
B)  Functional 
C)  Targeted 
D)  Projected 
E)  Academic 
A)  Chronological 
B)  Functional 
C)  Targeted 
D)  Projected 
E)  Academic

Question 20

Maintaining direct eye contact in the interview setting is considered ____.

Accepted Answer

A)  culturally inappropriate 
B)  threatening to the interviewer 
C)  positive body language 
D)  not considered professional behavior 
E)  overly aggressive. 
A)  culturally inappropriate 
B)  threatening to the interviewer 
C)  positive body language 
D)  not considered professional behavior 
E)  overly aggressive.

Exam 58: Preparing for the World of Work

Students in applied training project professionalism by ____.

Feedback about performance in order to improve that performance is called ________.

A prospective employer will find information about your leadership qualities in which section of your résumé?

In the summary of skills on the résumé, examples of administrative work would not include ____.

Where in the résumé should you place a listing of recognitions that indicate excellence?

Once you obtain your certification as a medical assistant, you will be required to obtain a specific number of ________ each year to maintain your certification credential.

Cover letters should contain which type of information?

Which verb or action word is the most effective choice for a résumé?

On your résumé, where do you place a broad, general statement of your goals?

A recommendation for employment is known as a(n) ______.

An excellent way to gain experience and select a position is to use ____.

The ________ is an introduction to your résumé and is just as important in your job search.

Which of the following behaviors or personal characteristics are considered professional and acceptable in the clinical area?

Which type of résumé contains a clear, concise objective on a specific job, adding substance to your résumé when relevant job experience is not present?

Which type of résumé should contain a clear, concise objective about what you are looking for in a specific job?

Which of the following is a valid study tip to prepare to take a national certification exam?

A(n) ________ résumé highlights specialty areas of your accomplishments and strengths and is useful when you change careers, re-enter the job market after an absence, or have had a variety of different, unconnected work experiences.

Which section of your résumé demonstrates a commitment and dedication to your career?

Which résumé style is best used when you are changing careers or re-entering the job market?

Maintaining direct eye contact in the interview setting is considered ____.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Safety and Patient Reception

Office Equipment and Supplies

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Managing Medical Records

Telephone Techniques

Patient Education

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

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