Question 1

The process used to determine whether you can correct a problem with a piece of equipment yourself, rather than calling for service, is known as _______.

Accepted Answer

The answer of The process used to determine whether you...

Question 2

What term describes the communication that provides medical support to licensed providers caring for patients in rural areas?

Accepted Answer

A)  CR-R technology 
B)  Telemedicine 
C)  Local area transmissions 
D)  Online help 
E)  Networking 
A)  CR-R technology 
B)  Telemedicine 
C)  Local area transmissions 
D)  Online help 
E)  Networking

Question 3

Which of the following is considered a computer input device?

Accepted Answer

A)  Monitors 
B)  Printers 
C)  Scanners 
D)  Software 
E)  Batteries 
A)  Monitors 
B)  Printers 
C)  Scanners 
D)  Software 
E)  Batteries

Question 4

Staples and rubber bands are ____ supplies.

Accepted Answer

A)  vital 
B)  incidental 
C)  periodic 
D)  general 
E)  clinical 
A)  vital 
B)  incidental 
C)  periodic 
D)  general 
E)  clinical

Question 5

Stocking many spare supplies ____.

Accepted Answer

A)  is the result of an organized medical assistant 
B)  is unwise because of the administrative budget 
C)  allows for supplies to be kept in several locations 
D)  makes supplies easier to count when doing inventory 
E)  creates increased need to discard expired administrative supplies 
A)  is the result of an organized medical assistant 
B)  is unwise because of the administrative budget 
C)  allows for supplies to be kept in several locations 
D)  makes supplies easier to count when doing inventory 
E)  creates increased need to discard expired administrative supplies

Question 6

A purchase ________ is used to purchase expensive items for the medical practice and often requires the physician's or provider's approval.

Accepted Answer

The answer of A purchase ________ is used to purchase...

Question 7

To avoid making a mistake by purchasing from a dishonest ________ solicitor, ask for the name and phone number of the company, then verify the number with the telephone company and verify the company with the Better Business Bureau.

Accepted Answer

The answer of To avoid making a mistake by purchasing...

Question 8

A vendor's payment schedule generally ____.

Accepted Answer

A)  charges for handling the order if the order is prepaid 
B)  adds one percent of the cost to the total order per day after the order is placed 
C)  prohibits delayed billing 
D)  offers a discount for enclosing a check with the order 
E)  delays billing for 90 to 120 days 
A)  charges for handling the order if the order is prepaid 
B)  adds one percent of the cost to the total order per day after the order is placed 
C)  prohibits delayed billing 
D)  offers a discount for enclosing a check with the order 
E)  delays billing for 90 to 120 days

Question 9

Most supplies in the medical office can be classified as administrative, clinical, or ____.

Accepted Answer

A)  general 
B)  environmental 
C)  categorical 
D)  maintenance 
E)  laboratory 
A)  general 
B)  environmental 
C)  categorical 
D)  maintenance 
E)  laboratory

Question 10

The computers in a(n) _______ network are geographically close together, such as in the same building.

Accepted Answer

local-area

Question 11

Which of the following is a type of pointing device?

Accepted Answer

A)  Scanner 
B)  Mouse 
C)  Cursor 
D)  Template 
E)  Keyboard 
A)  Scanner 
B)  Mouse 
C)  Cursor 
D)  Template 
E)  Keyboard

Question 12

Celia has been asked to make suggestions for upgrading the computer equipment in the medical office where she works. Currently, the office has one desktop computer that runs the Windows 2000 operating system and the Office 2002 applications. It has a CD-ROM drive, but no CD-R capability. It also has a telephone modem. The monitor is a 14-inch CRT model that has recently started wavering and "blinking out." Which of the following do you think Celia should recommend?

Accepted Answer

A)  Replace the CD-ROM drive with a CD-R 
B)  Upgrade the operating system to Windows 7 
C)  Purchase a new system, because this one is too old to upgrade effectively 
D)  Replace the telephone modem with a cable modem 
E)  Replace the monitor with a flat-screen 
A)  Replace the CD-ROM drive with a CD-R 
B)  Upgrade the operating system to Windows 7 
C)  Purchase a new system, because this one is too old to upgrade effectively 
D)  Replace the telephone modem with a cable modem 
E)  Replace the monitor with a flat-screen

Question 13

To avoid contamination, supplies should never be stored on the _______.

Accepted Answer

The answer of To avoid contamination, supplies should never be...

Question 14

Which of the following are examples of administrative supplies?

Accepted Answer

A)  Disposable sheaths for thermometers 
B)  Paper towels and facial tissue 
C)  Stationery and insurance forms 
D)  Bandages and suture removal kits 
E)  Liquid hypoallergenic soap 
A)  Disposable sheaths for thermometers 
B)  Paper towels and facial tissue 
C)  Stationery and insurance forms 
D)  Bandages and suture removal kits 
E)  Liquid hypoallergenic soap

Question 15

When stocking shelves, it is important to ______ supplies by placing the oldest items in the front and newer items behind them.

Accepted Answer

The answer of When stocking shelves, it is important to...

Question 16

Which of the following information is not needed in an equipment inventory?

Accepted Answer

A)  Name of the equipment, including brand name 
B)  Model number and registration number 
C)  Place of purchase, including contact information 
D)  Name of the equipment this equipment is replacing 
E)  Product warranty, maintenance contract, and service contract 
A)  Name of the equipment, including brand name 
B)  Model number and registration number 
C)  Place of purchase, including contact information 
D)  Name of the equipment this equipment is replacing 
E)  Product warranty, maintenance contract, and service contract

Question 17

An advantage of a notebook computer is that it ____.

Accepted Answer

A)  eliminates all the extra function keys on the keyboard 
B)  is larger and more capable than a desktop computer 
C)  operates on either a battery or an AC adapter 
D)  can be housed in a tower case and placed on the floor 
E)  eliminates the need for printers and scanners 
A)  eliminates all the extra function keys on the keyboard 
B)  is larger and more capable than a desktop computer 
C)  operates on either a battery or an AC adapter 
D)  can be housed in a tower case and placed on the floor 
E)  eliminates the need for printers and scanners

Question 18

Fax machines should not be placed in the examination rooms or reception area because many faxes to a medical office contain _______ health information.

Accepted Answer

protected

Question 19

Which of the following are general supplies?

Accepted Answer

A)  Erasers, envelopes, and notepads 
B)  Liquid hypoallergenic soap and paper towels 
C)  Appointment books and appointment cards 
D)  Sterile gloves and bandages 
E)  50% dextrose solution 
A)  Erasers, envelopes, and notepads 
B)  Liquid hypoallergenic soap and paper towels 
C)  Appointment books and appointment cards 
D)  Sterile gloves and bandages 
E)  50% dextrose solution

Question 20

A characteristic of a purchasing group is that it ____.

Accepted Answer

A)  requires members to disclose the group's prices to other physicians 
B)  allows members to spend as much or as little as they need to 
C)  may require physicians to pay dues 
D)  generally saves a larger medical practice 5% on supplies 
E)  is often more expensive than buying supplies as individual offices 
A)  requires members to disclose the group's prices to other physicians 
B)  allows members to spend as much or as little as they need to 
C)  may require physicians to pay dues 
D)  generally saves a larger medical practice 5% on supplies 
E)  is often more expensive than buying supplies as individual offices

Exam 8: Office Equipment and Supplies

The process used to determine whether you can correct a problem with a piece of equipment yourself, rather than calling for service, is known as _______.

What term describes the communication that provides medical support to licensed providers caring for patients in rural areas?

Which of the following is considered a computer input device?

Staples and rubber bands are ____ supplies.

Stocking many spare supplies ____.

A purchase ________ is used to purchase expensive items for the medical practice and often requires the physician's or provider's approval.

To avoid making a mistake by purchasing from a dishonest ________ solicitor, ask for the name and phone number of the company, then verify the number with the telephone company and verify the company with the Better Business Bureau.

A vendor's payment schedule generally ____.

Most supplies in the medical office can be classified as administrative, clinical, or ____.

The computers in a(n) _______ network are geographically close together, such as in the same building.

Which of the following is a type of pointing device?

To avoid contamination, supplies should never be stored on the _______.

Which of the following are examples of administrative supplies?

When stocking shelves, it is important to ______ supplies by placing the oldest items in the front and newer items behind them.

Which of the following information is not needed in an equipment inventory?

An advantage of a notebook computer is that it ____.

Fax machines should not be placed in the examination rooms or reception area because many faxes to a medical office contain _______ health information.

Which of the following are general supplies?

A characteristic of a purchasing group is that it ____.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Safety and Patient Reception

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Managing Medical Records

Telephone Techniques

Patient Education

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

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