Question 1

Only managers have power at work.

Accepted Answer

A) True 
 B)False

Question 2

________ is based upon an individual's ability to obtain and share information.

Accepted Answer

The answer of ________ is based upon an individual's ability...

Question 3

A person's conscience:

Accepted Answer

A)  Internally reminds a person of right and wrong behavior 
B)  Makes the person feel badly when he or she makes a poor choice 
C)  Is the third level of ethical decision making 
D)  All of the above 
A)  Internally reminds a person of right and wrong behavior 
B)  Makes the person feel badly when he or she makes a poor choice 
C)  Is the third level of ethical decision making 
D)  All of the above

Question 4

Meeting and developing relationships outside of your company is referred to as networking.

Accepted Answer

A) True 
 B)False

Question 5

Confidential issues are not considered private matters at the work place.

Accepted Answer

A) True 
 B)False

Question 6

Confidential issues at work include:

Accepted Answer

A)  Reports, client matters, and employee information 
B)  Anything your boss tells you not to share 
C)  Both A and B 
D)  None of the above 
A)  Reports, client matters, and employee information 
B)  Anything your boss tells you not to share 
C)  Both A and B 
D)  None of the above

Question 7

Connection power can be based on using your boss's power.

Accepted Answer

A) True 
 B)False

Question 8

Cultural differences include:

Accepted Answer

A)  The treatment of individuals based on age and gender 
B)  Religious influences 
C)  Both A and B 
D)  None of the above 
A)  The treatment of individuals based on age and gender 
B)  Religious influences 
C)  Both A and B 
D)  None of the above

Question 9

If we have had a positive previous experience, we will most likely have a positive perception of a person or circumstance.

Accepted Answer

A) True 
 B)False

Question 10

________ means to obtain and use power.

Accepted Answer

The answer of ________ means to obtain and use power....

Question 11

Most people think of diversity as:

Accepted Answer

A)  Something that should not be discussed 
B)  A racial issue 
C)  Not being a problem 
D)  All of the above 
E)  None of the above 
A)  Something that should not be discussed 
B)  A racial issue 
C)  Not being a problem 
D)  All of the above 
E)  None of the above

Question 12

The use of your workplace computer for personal business is ethical if:

Accepted Answer

A)  Everyone else at work is doing the same thing 
B)  You have completed your work assignment 
C)  You are doing it on your personal time (before or after work) 
D)  None of the above 
A)  Everyone else at work is doing the same thing 
B)  You have completed your work assignment 
C)  You are doing it on your personal time (before or after work) 
D)  None of the above

Question 13

Speaking a second language can be a means of attracting and meeting customer needs.

Accepted Answer

A) True 
 B)False

Question 14

________ is a favorable or unfavorable judgment or opinion toward an individual or group based on one's perception of the individual or group.

Accepted Answer

The answer of ________ is a favorable or unfavorable judgment...

Question 15

The only power that an individual cannot increase themselves is:

Accepted Answer

A)  Reward power 
B)  Legitimate power 
C)  Charismatic power 
D)  Information power 
A)  Reward power 
B)  Legitimate power 
C)  Charismatic power 
D)  Information power

Question 16

Title VII of the Civil Rights Act was the foundation of laws that protect employees from discrimination in the areas of:

Accepted Answer

A)  Hate crimes and sexual orientation 
B)  Hiring, wages, and promotion 
C)  Physical and mental disabilities 
D)  All of the above 
A)  Hate crimes and sexual orientation 
B)  Hiring, wages, and promotion 
C)  Physical and mental disabilities 
D)  All of the above

Question 17

If you inadvertently offend someone based upon a cultural difference (such as a difference in hand gestures):

Accepted Answer

A)  Do not repeat the behavior 
B)  Find out what you did that was considered offensive 
C)  Apologize 
D)  All of the above 
E)  None of the above 
A)  Do not repeat the behavior 
B)  Find out what you did that was considered offensive 
C)  Apologize 
D)  All of the above 
E)  None of the above

Question 18

Which commission enforces laws that protect individuals from workplace discrimination?

Accepted Answer

A)  The Workforce Commission 
B)  The Nondiscrimination Commission 
C)  The Equal Employment Opportunity Commission 
D)  All of the above 
E)  None of the above 
A)  The Workforce Commission 
B)  The Nondiscrimination Commission 
C)  The Equal Employment Opportunity Commission 
D)  All of the above 
E)  None of the above

Question 19

If you are experiencing discrimination, the only option is to quit your job.

Accepted Answer

A) True 
 B)False

Question 20

Telling a cultural joke at work can be considered discrimination.

Accepted Answer

A) True 
 B)False

Only managers have power at work.

________ is based upon an individual's ability to obtain and share information.

A person's conscience:

Meeting and developing relationships outside of your company is referred to as networking.

Confidential issues are not considered private matters at the work place.

Confidential issues at work include:

Connection power can be based on using your boss's power.

Cultural differences include:

If we have had a positive previous experience, we will most likely have a positive perception of a person or circumstance.

________ means to obtain and use power.

Most people think of diversity as:

The use of your workplace computer for personal business is ethical if:

Speaking a second language can be a means of attracting and meeting customer needs.

________ is a favorable or unfavorable judgment or opinion toward an individual or group based on one's perception of the individual or group.

The only power that an individual cannot increase themselves is:

Title VII of the Civil Rights Act was the foundation of laws that protect employees from discrimination in the areas of:

If you inadvertently offend someone based upon a cultural difference (such as a difference in hand gestures):

Which commission enforces laws that protect individuals from workplace discrimination?

If you are experiencing discrimination, the only option is to quit your job.

Telling a cultural joke at work can be considered discrimination.

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Etiquettedress

Customer Servicequality

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Exam 5: Ethics, Politics, and Diversity

Only managers have power at work.

________ is based upon an individual's ability to obtain and share information.

A person's conscience:

Meeting and developing relationships outside of your company is referred to as networking.

Confidential issues are not considered private matters at the work place.

Confidential issues at work include:

Connection power can be based on using your boss's power.

Cultural differences include:

If we have had a positive previous experience, we will most likely have a positive perception of a person or circumstance.

________ means to obtain and use power.

Most people think of diversity as:

The use of your workplace computer for personal business is ethical if:

Speaking a second language can be a means of attracting and meeting customer needs.

________ is a favorable or unfavorable judgment or opinion toward an individual or group based on one's perception of the individual or group.

The only power that an individual cannot increase themselves is:

Title VII of the Civil Rights Act was the foundation of laws that protect employees from discrimination in the areas of:

If you inadvertently offend someone based upon a cultural difference (such as a difference in hand gestures):

Which commission enforces laws that protect individuals from workplace discrimination?

If you are experiencing discrimination, the only option is to quit your job.

Telling a cultural joke at work can be considered discrimination.

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters