Question 1

Dating at work:

Accepted Answer

A)  While acceptable, should be approached with caution 
B)  Should only occur with your boss 
C)  Can occur with customers and vendors, but never coworkers 
D)  Should never occur with customers, vendors, or coworkers 
A)  While acceptable, should be approached with caution 
B)  Should only occur with your boss 
C)  Can occur with customers and vendors, but never coworkers 
D)  Should never occur with customers, vendors, or coworkers A

Question 2

Selling fundraising items at work is:

Accepted Answer

A)  Acceptable only if it is for an immediate family member 
B)  Only appropriate during non-work periods such as your break and lunch hour 
C)  Generally frowned upon 
D)  Acceptable if you conduct business in your private work area 
A)  Acceptable only if it is for an immediate family member 
B)  Only appropriate during non-work periods such as your break and lunch hour 
C)  Generally frowned upon 
D)  Acceptable if you conduct business in your private work area C

Question 3

You should attend work-related social functions that occur outside of your normal work hours.

Accepted Answer

A) True 
 B)False  False

Question 4

An ________ is a boss who is constantly belittling or intimidating his or her employees.

Accepted Answer

A)  Abusive boss 
B)  Abrasive boss 
C)  Adoring boss 
D)  Aloof boss 
A)  Abusive boss 
B)  Abrasive boss 
C)  Adoring boss 
D)  Aloof boss

Question 5

Responsibility means employees report back to whoever empowered them.

Accepted Answer

A) True 
 B)False

Question 6

A good boss does not groom employees for promotions.

Accepted Answer

A) True 
 B)False

Question 7

If there is a common refrigerator for employees:

Accepted Answer

A)  It's acceptable to eat whatever is being stored, as long as there is no name on the container 
B)  The company must hire someone to clean the refrigerator every week 
C)  It is considered stealing if you eat someone else's food 
D)  Both B and C 
A)  It's acceptable to eat whatever is being stored, as long as there is no name on the container 
B)  The company must hire someone to clean the refrigerator every week 
C)  It is considered stealing if you eat someone else's food 
D)  Both B and C

Question 8

No matter how bad the boss:

Accepted Answer

A)  Report the poor boss to administration or the human resources department 
B)  Complain to other employees 
C)  Continually tell your boss that he or she is doing a good job 
D)  Treat your boss with respect 
A)  Report the poor boss to administration or the human resources department 
B)  Complain to other employees 
C)  Continually tell your boss that he or she is doing a good job 
D)  Treat your boss with respect

Question 9

A company's corporate culture has an enormous impact on employee morale.

Accepted Answer

A) True 
 B)False

Question 10

Empowerment means you are giving power to the employees who are furthest away from the customer.

Accepted Answer

A) True 
 B)False

Question 11

If you are in a meeting you do not normally attend, you should be confident and interrupt if necessary to share your ideas.

Accepted Answer

A) True 
 B)False

Question 12

When in a meeting that you do not normally attend:

Accepted Answer

A)  Interrupt the discussion if your point is important 
B)  Speak only when addressed 
C)  Let the executive guide the conversation 
D)  Be honest with your comments-even if they are negative 
A)  Interrupt the discussion if your point is important 
B)  Speak only when addressed 
C)  Let the executive guide the conversation 
D)  Be honest with your comments-even if they are negative

Question 13

A company's ________ is similar to a company's personality.

Accepted Answer

The answer of A company's ________ is similar to a...

Question 14

A company can prevent you from dating coworkers.

Accepted Answer

A) True 
 B)False

Question 15

Empowerment results in increased:

Accepted Answer

A)  Accountability 
B)  Profits 
C)  Quality 
D)  All of the above 
A)  Accountability 
B)  Profits 
C)  Quality 
D)  All of the above

Question 16

Workplace relationships have a profound impact on productivity.

Accepted Answer

A) True 
 B)False

Question 17

If you can tolerate an abusive boss, you should:

Accepted Answer

A)  Immediately seek a new job 
B)  Openly speak poorly about your boss 
C)  Do your best to work with the situation 
D)  None of the above 
A)  Immediately seek a new job 
B)  Openly speak poorly about your boss 
C)  Do your best to work with the situation 
D)  None of the above

Question 18

If you have an abusive boss, it is appropriate to speak poorly of the boss to senior officials.

Accepted Answer

A) True 
 B)False

Question 19

If you have a good boss:

Accepted Answer

A)  Routinely share personal and sensitive information with him or her 
B)  Develop a personal friendship with him/her 
C)  Never allow this person to become your mentor 
D)  None of the above 
A)  Routinely share personal and sensitive information with him or her 
B)  Develop a personal friendship with him/her 
C)  Never allow this person to become your mentor 
D)  None of the above

Question 20

No matter what type of boss you have, treat your boss respectfully and professionally.

Accepted Answer

A) True 
 B)False

Dating at work:

Selling fundraising items at work is:

You should attend work-related social functions that occur outside of your normal work hours.

An ________ is a boss who is constantly belittling or intimidating his or her employees.

Responsibility means employees report back to whoever empowered them.

A good boss does not groom employees for promotions.

If there is a common refrigerator for employees:

No matter how bad the boss:

A company's corporate culture has an enormous impact on employee morale.

Empowerment means you are giving power to the employees who are furthest away from the customer.

If you are in a meeting you do not normally attend, you should be confident and interrupt if necessary to share your ideas.

When in a meeting that you do not normally attend:

A company's ________ is similar to a company's personality.

A company can prevent you from dating coworkers.

Empowerment results in increased:

Workplace relationships have a profound impact on productivity.

If you can tolerate an abusive boss, you should:

If you have an abusive boss, it is appropriate to speak poorly of the boss to senior officials.

If you have a good boss:

No matter what type of boss you have, treat your boss respectfully and professionally.

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 6: Etiquettedress

Dating at work:

Selling fundraising items at work is:

You should attend work-related social functions that occur outside of your normal work hours.

An ________ is a boss who is constantly belittling or intimidating his or her employees.

Responsibility means employees report back to whoever empowered them.

A good boss does not groom employees for promotions.

If there is a common refrigerator for employees:

No matter how bad the boss:

A company's corporate culture has an enormous impact on employee morale.

Empowerment means you are giving power to the employees who are furthest away from the customer.

If you are in a meeting you do not normally attend, you should be confident and interrupt if necessary to share your ideas.

When in a meeting that you do not normally attend:

A company's ________ is similar to a company's personality.

A company can prevent you from dating coworkers.

Empowerment results in increased:

Workplace relationships have a profound impact on productivity.

If you can tolerate an abusive boss, you should:

If you have an abusive boss, it is appropriate to speak poorly of the boss to senior officials.

If you have a good boss:

No matter what type of boss you have, treat your boss respectfully and professionally.

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters