Question 1

Unresolved conflict does not occur in the best relationships.

Accepted Answer

A) True 
 B)False

Question 2

Regarding gift-giving at work:

Accepted Answer

A)  If you give a gift to one person, you must give a gift to everyone 
B)  If you choose to give gifts, do it discreetly so as not to offend others 
C)  You should never give gifts at work 
D)  You must give gifts for boss's day and secretary's day 
A)  If you give a gift to one person, you must give a gift to everyone 
B)  If you choose to give gifts, do it discreetly so as not to offend others 
C)  You should never give gifts at work 
D)  You must give gifts for boss's day and secretary's day

Question 3

In a shared workspace you may eat any foods you would eat at home.

Accepted Answer

A) True 
 B)False

Question 4

Dating a coworker can expose you and your company to potential sexual harassment charges.

Accepted Answer

A) True 
 B)False

Question 5

The goal of ________ is to increase quality, customer satisfaction, and, ultimately, profit.

Accepted Answer

A)  Responsibility 
B)  Legitimate power 
C)  Empowerment 
D)  Accountability 
A)  Responsibility 
B)  Legitimate power 
C)  Empowerment 
D)  Accountability

Question 6

Conversations at work should be:

Accepted Answer

A)  Honest, even if this means speaking negatively of someone 
B)  Positive and respectful of others 
C)  Both A and B 
D)  None of the above 
A)  Honest, even if this means speaking negatively of someone 
B)  Positive and respectful of others 
C)  Both A and B 
D)  None of the above

Question 7

Employee morale is the attitude employees have toward their company.

Accepted Answer

A) True 
 B)False

Question 8

People who are mature and confident behave consistently around others.

Accepted Answer

A) True 
 B)False

Question 9

You should not defend coworkers when other employees are talking ill about them.

Accepted Answer

A) True 
 B)False

Question 10

If you have a good boss:

Accepted Answer

A)  Begin imitating his good qualities 
B)  Use him or her as a professional mentor 
C)  Take advantage of learning from his or her leadership 
D)  All of the above 
A)  Begin imitating his good qualities 
B)  Use him or her as a professional mentor 
C)  Take advantage of learning from his or her leadership 
D)  All of the above

Question 11

When you only socialize with work friends, you tend to get absorbed in work issues.

Accepted Answer

A) True 
 B)False

Question 12

It is considered rude if you do not attend social functions that occur at the workplace.

Accepted Answer

A) True 
 B)False

Question 13

Attending work-related social activities is:

Accepted Answer

A)  Mandatory if they occur outside of normal work hours 
B)  Optional if the event is at work and held during work hours, but you are busy 
C)  Both A and B 
D)  None of the above 
A)  Mandatory if they occur outside of normal work hours 
B)  Optional if the event is at work and held during work hours, but you are busy 
C)  Both A and B 
D)  None of the above

Unresolved conflict does not occur in the best relationships.

Regarding gift-giving at work:

In a shared workspace you may eat any foods you would eat at home.

Dating a coworker can expose you and your company to potential sexual harassment charges.

The goal of ________ is to increase quality, customer satisfaction, and, ultimately, profit.

Conversations at work should be:

Employee morale is the attitude employees have toward their company.

People who are mature and confident behave consistently around others.

You should not defend coworkers when other employees are talking ill about them.

If you have a good boss:

When you only socialize with work friends, you tend to get absorbed in work issues.

It is considered rude if you do not attend social functions that occur at the workplace.

Attending work-related social activities is:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 6: Etiquettedress

Unresolved conflict does not occur in the best relationships.

Regarding gift-giving at work:

In a shared workspace you may eat any foods you would eat at home.

Dating a coworker can expose you and your company to potential sexual harassment charges.

The goal of ________ is to increase quality, customer satisfaction, and, ultimately, profit.

Conversations at work should be:

Employee morale is the attitude employees have toward their company.

People who are mature and confident behave consistently around others.

You should not defend coworkers when other employees are talking ill about them.

If you have a good boss:

When you only socialize with work friends, you tend to get absorbed in work issues.

It is considered rude if you do not attend social functions that occur at the workplace.

Attending work-related social activities is:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters