Question 1

________ is defined as pushing power and decision making to individuals.

Accepted Answer

A)  Legitimate power 
B)  Responsibility 
C)  Accountability 
D)  Empowerment 
A)  Legitimate power 
B)  Responsibility 
C)  Accountability 
D)  Empowerment

Question 2

________ is the attitude employees have toward a company.

Accepted Answer

Employee m

Question 3

When in the presence of senior executives of your company:

Accepted Answer

A)  If your boss is not present, speak poorly of your boss if he or she is unfair 
B)  Ignore the senior executive 
C)  Be aggressive and take the lead in a conversation 
D)  None of the above 
A)  If your boss is not present, speak poorly of your boss if he or she is unfair 
B)  Ignore the senior executive 
C)  Be aggressive and take the lead in a conversation 
D)  None of the above

Question 4

Everyone in the workplace has:

Accepted Answer

A)  Power 
B)  Benefits 
C)  Leadership 
D)  None of the above 
A)  Power 
B)  Benefits 
C)  Leadership 
D)  None of the above

Question 5

If there is a common break room where coffee and snacks are served and the company does not pay for these items:

Accepted Answer

A)  Ask others to take turns bringing in snacks 
B)  Contribute funds to pay for these items 
C)  Volunteer to seek donations for these items 
D)  Send a handwritten thank-you note to the employee who provides these items 
A)  Ask others to take turns bringing in snacks 
B)  Contribute funds to pay for these items 
C)  Volunteer to seek donations for these items 
D)  Send a handwritten thank-you note to the employee who provides these items

Question 6

It is common and expected that you consume alcohol at work-related functions.

Accepted Answer

A) True 
 B)False

Question 7

One of the best ways to gain respect and credibility at work is to:

Accepted Answer

A)  Become accountable for your performance 
B)  Ask for and assume new tasks 
C)  Focus on the company's mission 
D)  All of the above 
A)  Become accountable for your performance 
B)  Ask for and assume new tasks 
C)  Focus on the company's mission 
D)  All of the above

Question 8

________ means that you accept the responsibility to perform and report back your success.

Accepted Answer

The answer of ________ means that you accept the responsibility...

Question 9

Most companies provide free coffee and snacks.

Accepted Answer

A) True 
 B)False

Question 10

If you are a victim of a bad workplace relationship:

Accepted Answer

A)  Apologize if you were wrong, do not hold a grudge, and be polite and respectful 
B)  Apologize regardless of whether you were right or wrong, do not hold a grudge, and retaliate 
C)  Do not wait for an apology, hold a grudge, and ignore the situation 
D)  Wait for an apology, hold a grudge, and tell your boss 
A)  Apologize if you were wrong, do not hold a grudge, and be polite and respectful 
B)  Apologize regardless of whether you were right or wrong, do not hold a grudge, and retaliate 
C)  Do not wait for an apology, hold a grudge, and ignore the situation 
D)  Wait for an apology, hold a grudge, and tell your boss

Question 11

If you date coworkers, customers, or vendors, you may:

Accepted Answer

A)  Behave in a manner that does not represent your company favorably 
B)  Speak poorly of your boss, other employees, or your company 
C)  Share confidential information 
D)  All of the above 
A)  Behave in a manner that does not represent your company favorably 
B)  Speak poorly of your boss, other employees, or your company 
C)  Share confidential information 
D)  All of the above

Question 12

Developing strong friendships at work:

Accepted Answer

A)  Is dangerous because it becomes difficult to separate personal and professional issues 
B)  Can be equally as damaging as creating workplace enemies 
C)  Has the potential to create distrust among employees 
D)  All of the above 
A)  Is dangerous because it becomes difficult to separate personal and professional issues 
B)  Can be equally as damaging as creating workplace enemies 
C)  Has the potential to create distrust among employees 
D)  All of the above

Question 13

An executive's body language can indicate if you should talk to him or her at this time or later.

Accepted Answer

A) True 
 B)False

Question 14

Accountability:

Accepted Answer

A)  Never impacts productivity 
B)  Means you keep a personal journal of your accomplishments 
C)  Cannot occur without responsibility 
D)  None of the above 
A)  Never impacts productivity 
B)  Means you keep a personal journal of your accomplishments 
C)  Cannot occur without responsibility 
D)  None of the above

Question 15

An abusive boss is someone who is constantly belittling or intimidating employees.

Accepted Answer

A) True 
 B)False

Question 16

You will gain respect and credibility at work by asking for new tasks.

Accepted Answer

A) True 
 B)False

Question 17

When working for an abusive boss:

Accepted Answer

A)  Get your boss fired 
B)  Do not speak poorly of your boss in public 
C)  Expose your boss's incompetence 
D)  None of the above 
A)  Get your boss fired 
B)  Do not speak poorly of your boss in public 
C)  Expose your boss's incompetence 
D)  None of the above

Question 18

It is acceptable to pull a senior official aside and tell him or her stories about your boss and/or work performance.

Accepted Answer

A) True 
 B)False

Question 19

Regardless of your like or dislike of a fellow employee, treat:

Accepted Answer

A)  Your friends better than you treat others 
B)  Coworkers the way you see your boss treat others 
C)  Everyone with respect and professionalism 
D)  None of the above 
A)  Your friends better than you treat others 
B)  Coworkers the way you see your boss treat others 
C)  Everyone with respect and professionalism 
D)  None of the above

Question 20

When in the presence of company executives or board members:

Accepted Answer

A)  Draw attention to yourself 
B)  Pull the senior official aside and tell him or her stories about your boss 
C)  Tell the senior official about all your recent accomplishments 
D)  None of the above 
A)  Draw attention to yourself 
B)  Pull the senior official aside and tell him or her stories about your boss 
C)  Tell the senior official about all your recent accomplishments 
D)  None of the above

________ is defined as pushing power and decision making to individuals.

________ is the attitude employees have toward a company.

When in the presence of senior executives of your company:

Everyone in the workplace has:

If there is a common break room where coffee and snacks are served and the company does not pay for these items:

It is common and expected that you consume alcohol at work-related functions.

One of the best ways to gain respect and credibility at work is to:

________ means that you accept the responsibility to perform and report back your success.

Most companies provide free coffee and snacks.

If you are a victim of a bad workplace relationship:

If you date coworkers, customers, or vendors, you may:

Developing strong friendships at work:

An executive's body language can indicate if you should talk to him or her at this time or later.

Accountability:

An abusive boss is someone who is constantly belittling or intimidating employees.

You will gain respect and credibility at work by asking for new tasks.

When working for an abusive boss:

It is acceptable to pull a senior official aside and tell him or her stories about your boss and/or work performance.

Regardless of your like or dislike of a fellow employee, treat:

When in the presence of company executives or board members:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 6: Etiquettedress

________ is defined as pushing power and decision making to individuals.

________ is the attitude employees have toward a company.

When in the presence of senior executives of your company:

Everyone in the workplace has:

If there is a common break room where coffee and snacks are served and the company does not pay for these items:

It is common and expected that you consume alcohol at work-related functions.

One of the best ways to gain respect and credibility at work is to:

________ means that you accept the responsibility to perform and report back your success.

Most companies provide free coffee and snacks.

If you are a victim of a bad workplace relationship:

If you date coworkers, customers, or vendors, you may:

Developing strong friendships at work:

An executive's body language can indicate if you should talk to him or her at this time or later.

Accountability:

An abusive boss is someone who is constantly belittling or intimidating employees.

You will gain respect and credibility at work by asking for new tasks.

When working for an abusive boss:

It is acceptable to pull a senior official aside and tell him or her stories about your boss and/or work performance.

Regardless of your like or dislike of a fellow employee, treat:

When in the presence of company executives or board members:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters