Question 1

________ are days when companies relax their dress codes.

Accepted Answer

Casual workdays

Question 2

Rules of thumb regarding dining etiquette include:

Accepted Answer

A)  If your cell phone rings, excuse yourself from the table 
B)  After pouring your water, offer to pour everyone else's water 
C)  Eat only chicken legs with your fingers 
D)  None of the above 
A)  If your cell phone rings, excuse yourself from the table 
B)  After pouring your water, offer to pour everyone else's water 
C)  Eat only chicken legs with your fingers 
D)  None of the above A

Question 3

You are expected to display professional behavior at work in the following areas:

Accepted Answer

A)  Attire 
B)  Technology usage 
C)  Social etiquette 
D)  All of the above 
E)  None of the above 
A)  Attire 
B)  Technology usage 
C)  Social etiquette 
D)  All of the above 
E)  None of the above D

Question 4

In an office setting, more than two earrings worn on each ear is considered unprofessional.

Accepted Answer

A) True 
 B)False

Question 5

The basic rule of thumb for dressing at work is:

Accepted Answer

A)  Dress like your coworkers 
B)  Check the fashion magazines 
C)  Dress one position higher than your current position 
D)  All of the above 
E)  None of the above 
A)  Dress like your coworkers 
B)  Check the fashion magazines 
C)  Dress one position higher than your current position 
D)  All of the above 
E)  None of the above

Question 6

You should not dress in current fashion trends when dressing professionally.

Accepted Answer

A) True 
 B)False

Question 7

Entry-level positions:

Accepted Answer

A)  Provide endless learning opportunities regarding social behavior 
B)  Do not require extensive knowledge or use of business etiquette 
C)  Are often excused if they lack knowledge of basic workplace behavior 
D)  All of the above 
A)  Provide endless learning opportunities regarding social behavior 
B)  Do not require extensive knowledge or use of business etiquette 
C)  Are often excused if they lack knowledge of basic workplace behavior 
D)  All of the above

Question 8

When utilizing a speakerphone at work:

Accepted Answer

A)  It is acceptable to make small noises that may or may not be heard by those on the other end of the communication line 
B)  It is not necessary to introduce other participants who are in the room with you 
C)  Only use it when you are alone 
D)  None of the above 
A)  It is acceptable to make small noises that may or may not be heard by those on the other end of the communication line 
B)  It is not necessary to introduce other participants who are in the room with you 
C)  Only use it when you are alone 
D)  None of the above

Question 9

If you are anticipating an important call/message during a business meeting:

Accepted Answer

A)  You should never take a call/message during a business meeting 
B)  If possible, inform all in attendance of the situation 
C)  If possible, inform the leader of the meeting of the situation 
D)  None of the above 
A)  You should never take a call/message during a business meeting 
B)  If possible, inform all in attendance of the situation 
C)  If possible, inform the leader of the meeting of the situation 
D)  None of the above

Question 10

When at work, you should not forward messages that do not involve work-related issues.

Accepted Answer

A) True 
 B)False

Question 11

Most organizations do not have policies about dress at work.

Accepted Answer

A) True 
 B)False

Question 12

If you plan to decline an invitation, you do not need to RSVP.

Accepted Answer

A) True 
 B)False

Question 13

When you realize that you may have said or done something hurtful, you should apologize right away.

Accepted Answer

A) True 
 B)False

Question 14

In regard to ear/body rings:

Accepted Answer

A)  Nose rings are appropriate for work if tasteful 
B)  Three earrings worn on each ear is acceptable 
C)  Both A and B 
D)  None of the above 
A)  Nose rings are appropriate for work if tasteful 
B)  Three earrings worn on each ear is acceptable 
C)  Both A and B 
D)  None of the above

Question 15

When answering a phone call:

Accepted Answer

A)  Tell others to leave your work area 
B)  Leave an individual on hold until you finish communicating with the individual in your work area 
C)  Answer on the third ring 
D)  None of the above 
A)  Tell others to leave your work area 
B)  Leave an individual on hold until you finish communicating with the individual in your work area 
C)  Answer on the third ring 
D)  None of the above

Question 16

Jewelry that makes noise is acceptable to wear to a professional workplace.

Accepted Answer

A) True 
 B)False

Question 17

Appropriate items for a woman's work wardrobe include:

Accepted Answer

A)  Closed-toe shoes 
B)  Blazers 
C)  Solid-colored skirts 
D)  All of the above 
E)  None of the above 
A)  Closed-toe shoes 
B)  Blazers 
C)  Solid-colored skirts 
D)  All of the above 
E)  None of the above

Question 18

A good handshake will convey:

Accepted Answer

A)  Importance 
B)  Strength 
C)  Confidence 
D)  All of the above 
A)  Importance 
B)  Strength 
C)  Confidence 
D)  All of the above

Question 19

Shoes should be in good condition, which means that you should replace them every two months.

Accepted Answer

A) True 
 B)False

Question 20

Your work wardrobe should only consist of suits.

Accepted Answer

A) True 
 B)False

________ are days when companies relax their dress codes.

Rules of thumb regarding dining etiquette include:

You are expected to display professional behavior at work in the following areas:

In an office setting, more than two earrings worn on each ear is considered unprofessional.

The basic rule of thumb for dressing at work is:

You should not dress in current fashion trends when dressing professionally.

Entry-level positions:

When utilizing a speakerphone at work:

If you are anticipating an important call/message during a business meeting:

When at work, you should not forward messages that do not involve work-related issues.

Most organizations do not have policies about dress at work.

If you plan to decline an invitation, you do not need to RSVP.

When you realize that you may have said or done something hurtful, you should apologize right away.

In regard to ear/body rings:

When answering a phone call:

Jewelry that makes noise is acceptable to wear to a professional workplace.

Appropriate items for a woman's work wardrobe include:

A good handshake will convey:

Shoes should be in good condition, which means that you should replace them every two months.

Your work wardrobe should only consist of suits.

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 4: Time and Stress Managementorganizational Skills

________ are days when companies relax their dress codes.

Rules of thumb regarding dining etiquette include:

You are expected to display professional behavior at work in the following areas:

In an office setting, more than two earrings worn on each ear is considered unprofessional.

The basic rule of thumb for dressing at work is:

You should not dress in current fashion trends when dressing professionally.

Entry-level positions:

When utilizing a speakerphone at work:

If you are anticipating an important call/message during a business meeting:

When at work, you should not forward messages that do not involve work-related issues.

Most organizations do not have policies about dress at work.

If you plan to decline an invitation, you do not need to RSVP.

When you realize that you may have said or done something hurtful, you should apologize right away.

In regard to ear/body rings:

When answering a phone call:

Jewelry that makes noise is acceptable to wear to a professional workplace.

Appropriate items for a woman's work wardrobe include:

A good handshake will convey:

Shoes should be in good condition, which means that you should replace them every two months.

Your work wardrobe should only consist of suits.

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters