Question 1

Nose rings and tongue rings should not be worn in the professional workplace.

Accepted Answer

A) True 
 B)False

Question 2

Basic rules for the appropriate use of mobile communication devices during business include:

Accepted Answer

A)  Leaving the devices in your pocket during a meeting to lower the volume of the alert tone 
B)  Turning off your communication device when you are attending a meeting 
C)  Answering your device quickly and quietly if it alerts during a meeting and letting the caller know you cannot talk 
D)  All of the above 
A)  Leaving the devices in your pocket during a meeting to lower the volume of the alert tone 
B)  Turning off your communication device when you are attending a meeting 
C)  Answering your device quickly and quietly if it alerts during a meeting and letting the caller know you cannot talk 
D)  All of the above

Question 3

When choosing clothing for work, opt for:

Accepted Answer

A)  Fashion trends 
B)  Properly fitting clothing 
C)  Suggestive clothing 
D)  All of the above 
E)  None of the above 
A)  Fashion trends 
B)  Properly fitting clothing 
C)  Suggestive clothing 
D)  All of the above 
E)  None of the above

Question 4

________ is a standard of social behavior.

Accepted Answer

The answer of ________ is a standard of social behavior....

Question 5

Dress tips for women at work include:

Accepted Answer

A)  Wearing understated and minimum jewelry 
B)  Wearing shoes in good condition 
C)  Wearing hair in a natural color 
D)  All of the above 
E)  None of the above 
A)  Wearing understated and minimum jewelry 
B)  Wearing shoes in good condition 
C)  Wearing hair in a natural color 
D)  All of the above 
E)  None of the above

Question 6

With the exception of casual workdays, jeans are inappropriate in a professional office.

Accepted Answer

A) True 
 B)False

Question 7

When using e-mail at work:

Accepted Answer

A)  Emoticons are acceptable as long as you do not include more than one in each e-mail message 
B)  You may exclude a subject line if you are sending a message to your boss 
C)  You may ignore a message if it is not important to you 
D)  None of the above 
A)  Emoticons are acceptable as long as you do not include more than one in each e-mail message 
B)  You may exclude a subject line if you are sending a message to your boss 
C)  You may ignore a message if it is not important to you 
D)  None of the above

Question 8

Your maturity is reflected in the way you behave at work.

Accepted Answer

A) True 
 B)False

Question 9

It is inappropriate to use your communication device when dining or while attending meetings and performances.

Accepted Answer

A) True 
 B)False

Question 10

When shaking hands:

Accepted Answer

A)  Discretely wipe your palms if they are sweaty 
B)  Do not pat the other person's hand 
C)  Do not squeeze the other person's hand too firmly 
D)  All of the above. 
A)  Discretely wipe your palms if they are sweaty 
B)  Do not pat the other person's hand 
C)  Do not squeeze the other person's hand too firmly 
D)  All of the above.

Question 11

Your voice mail impression is as important as how you answer the telephone.

Accepted Answer

A) True 
 B)False

Question 12

If you run late to an appointment, call and let the other party know you are running late.

Accepted Answer

A) True 
 B)False

Question 13

Overstated fingernail polish and nail art is acceptable at work:

Accepted Answer

A)  If it is in holiday style 
B)  Any day of the year 
C)  If it is for a special occasion 
D)  None of the above 
A)  If it is in holiday style 
B)  Any day of the year 
C)  If it is for a special occasion 
D)  None of the above

Question 14

A standard of social behavior is called:

Accepted Answer

A)  Policy 
B)  Culture 
C)  Etiquette 
D)  None of the above 
A)  Policy 
B)  Culture 
C)  Etiquette 
D)  None of the above

Question 15

If you accidentally interrupt someone, finish your statement and then let the other person continue speaking.

Accepted Answer

A) True 
 B)False

Question 16

Casual workdays are:

Accepted Answer

A)  A good time to wear flip flops 
B)  Good days to express your personal fashion style (suggestive, punk, etc.) 
C)  Opportunities to wear jewelry that you wouldn't normally wear to work 
D)  None of the above 
A)  A good time to wear flip flops 
B)  Good days to express your personal fashion style (suggestive, punk, etc.) 
C)  Opportunities to wear jewelry that you wouldn't normally wear to work 
D)  None of the above

Question 17

When you are introducing two people who don't know each other:

Accepted Answer

A)  First introduce a man to a woman 
B)  Let them tell each other their names 
C)  First introduce the most-important person to the least-important person 
D)  None of the above 
A)  First introduce a man to a woman 
B)  Let them tell each other their names 
C)  First introduce the most-important person to the least-important person 
D)  None of the above

Question 18

Your appearance should be viewed as a frame to your desired image.

Accepted Answer

A) True 
 B)False

Question 19

If your communication device sounds an alert while you are dining with others, turn your head away from the table and take the message.

Accepted Answer

A) True 
 B)False

Question 20

When preparing to go to work, a woman should:

Accepted Answer

A)  Shower daily 
B)  Always wear a dress 
C)  Wear heavy perfume 
D)  All of the above 
E)  None of the above 
A)  Shower daily 
B)  Always wear a dress 
C)  Wear heavy perfume 
D)  All of the above 
E)  None of the above

Nose rings and tongue rings should not be worn in the professional workplace.

Basic rules for the appropriate use of mobile communication devices during business include:

When choosing clothing for work, opt for:

________ is a standard of social behavior.

Dress tips for women at work include:

With the exception of casual workdays, jeans are inappropriate in a professional office.

When using e-mail at work:

Your maturity is reflected in the way you behave at work.

It is inappropriate to use your communication device when dining or while attending meetings and performances.

When shaking hands:

Your voice mail impression is as important as how you answer the telephone.

If you run late to an appointment, call and let the other party know you are running late.

Overstated fingernail polish and nail art is acceptable at work:

A standard of social behavior is called:

If you accidentally interrupt someone, finish your statement and then let the other person continue speaking.

Casual workdays are:

When you are introducing two people who don't know each other:

Your appearance should be viewed as a frame to your desired image.

If your communication device sounds an alert while you are dining with others, turn your head away from the table and take the message.

When preparing to go to work, a woman should:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 4: Time and Stress Managementorganizational Skills

Nose rings and tongue rings should not be worn in the professional workplace.

Basic rules for the appropriate use of mobile communication devices during business include:

When choosing clothing for work, opt for:

________ is a standard of social behavior.

Dress tips for women at work include:

With the exception of casual workdays, jeans are inappropriate in a professional office.

When using e-mail at work:

Your maturity is reflected in the way you behave at work.

It is inappropriate to use your communication device when dining or while attending meetings and performances.

When shaking hands:

Your voice mail impression is as important as how you answer the telephone.

If you run late to an appointment, call and let the other party know you are running late.

Overstated fingernail polish and nail art is acceptable at work:

A standard of social behavior is called:

If you accidentally interrupt someone, finish your statement and then let the other person continue speaking.

Casual workdays are:

When you are introducing two people who don't know each other:

Your appearance should be viewed as a frame to your desired image.

If your communication device sounds an alert while you are dining with others, turn your head away from the table and take the message.

When preparing to go to work, a woman should:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters