Question 1

A daily element of business is making and keeping appointments.

Accepted Answer

A) True 
 B)False

Question 2

Men should not have beards in the professional workplace.

Accepted Answer

A) True 
 B)False

Question 3

Your ________ consists of clothes that you primarily wear to work.

Accepted Answer

The answer of Your ________ consists of clothes that you...

Question 4

When you are exercising manners, respect, and consideration toward others, you are displaying:

Accepted Answer

A)  Courtesy 
B)  Culture 
C)  Social graces 
D)  All of the above 
A)  Courtesy 
B)  Culture 
C)  Social graces 
D)  All of the above

Question 5

An RSVP is:

Accepted Answer

A)  Normally a suggestion, not required behavior 
B)  A French term asking you to respond to an invitation 
C)  Both A and B 
D)  None of the above 
A)  Normally a suggestion, not required behavior 
B)  A French term asking you to respond to an invitation 
C)  Both A and B 
D)  None of the above

Question 6

Executive presence is a term used when the CEO is present in your work area.

Accepted Answer

A) True 
 B)False

Question 7

Describe several activities that exhibit good etiquette during a business lunch.

Accepted Answer

When you are seated, you should place yo

Question 8

Always include the business subject in the subject line when sending e-mail at work.

Accepted Answer

A) True 
 B)False

Question 9

Dress tips for men at work include:

Accepted Answer

A)  Wear polo shirts untucked 
B)  Shave off all facial hair 
C)  Clean and well-groomed hands 
D)  All of the above 
E)  None of the above 
A)  Wear polo shirts untucked 
B)  Shave off all facial hair 
C)  Clean and well-groomed hands 
D)  All of the above 
E)  None of the above

Question 10

In an office setting, you do not need to worry about tattoos as long as:

Accepted Answer

A)  You don't have too many 
B)  They are small 
C)  They are not offensive 
D)  All of the above 
E)  None of the above 
A)  You don't have too many 
B)  They are small 
C)  They are not offensive 
D)  All of the above 
E)  None of the above

Question 11

Holding someone in high regard is defined as ________.

Accepted Answer

The answer of Holding someone in high regard is defined...

Question 12

A workplace dress code may address:

Accepted Answer

A)  Jewelry 
B)  Required attire 
C)  Hairstyles 
D)  All of the above 
E)  None of the above 
A)  Jewelry 
B)  Required attire 
C)  Hairstyles 
D)  All of the above 
E)  None of the above

Question 13

Having the attitude of an executive at the workplace is referred to as:

Accepted Answer

A)  Ethics 
B)  Professionalism 
C)  Executive presence 
D)  All of the above 
E)  None of the above 
A)  Ethics 
B)  Professionalism 
C)  Executive presence 
D)  All of the above 
E)  None of the above

Question 14

When leaving a telephone message:

Accepted Answer

A)  Speak clearly and slowly 
B)  State your name and return phone number twice in the message 
C)  Messages should be brief 
D)  All of the above 
A)  Speak clearly and slowly 
B)  State your name and return phone number twice in the message 
C)  Messages should be brief 
D)  All of the above

Question 15

When recording a professional voice mail greeting, you may include music or a joke to make it more interesting.

Accepted Answer

A) True 
 B)False

Question 16

A woman's work outfit should be a reflection of her style and personality-within reason.

Accepted Answer

A) True 
 B)False

Question 17

In a professional office environment:

Accepted Answer

A)  Jewelry should not draw attention 
B)  Nose rings should not be worn 
C)  Body jewelry should not be visible 
D)  All of the above 
E)  None of the above 
A)  Jewelry should not draw attention 
B)  Nose rings should not be worn 
C)  Body jewelry should not be visible 
D)  All of the above 
E)  None of the above

Question 18

It is appropriate to use inoffensive emoticons in a business e-mail.

Accepted Answer

A) True 
 B)False

Question 19

Visible tattoos at work:

Accepted Answer

A)  May be a violation of company policy 
B)  Are difficult to conceal and painful to remove 
C)  May be offensive to some individuals 
D)  All of the above 
A)  May be a violation of company policy 
B)  Are difficult to conceal and painful to remove 
C)  May be offensive to some individuals 
D)  All of the above

Question 20

Make it a habit to write a thank-you note when someone:

Accepted Answer

A)  Agrees to be a job reference 
B)  Gives you a gift 
C)  Does something for you that takes more than five minutes 
D)  All of the above 
A)  Agrees to be a job reference 
B)  Gives you a gift 
C)  Does something for you that takes more than five minutes 
D)  All of the above

A daily element of business is making and keeping appointments.

Men should not have beards in the professional workplace.

Your ________ consists of clothes that you primarily wear to work.

When you are exercising manners, respect, and consideration toward others, you are displaying:

An RSVP is:

Executive presence is a term used when the CEO is present in your work area.

Describe several activities that exhibit good etiquette during a business lunch.

Always include the business subject in the subject line when sending e-mail at work.

Dress tips for men at work include:

In an office setting, you do not need to worry about tattoos as long as:

Holding someone in high regard is defined as ________.

A workplace dress code may address:

Having the attitude of an executive at the workplace is referred to as:

When leaving a telephone message:

When recording a professional voice mail greeting, you may include music or a joke to make it more interesting.

A woman's work outfit should be a reflection of her style and personality-within reason.

In a professional office environment:

It is appropriate to use inoffensive emoticons in a business e-mail.

Visible tattoos at work:

Make it a habit to write a thank-you note when someone:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 4: Time and Stress Managementorganizational Skills

A daily element of business is making and keeping appointments.

Men should not have beards in the professional workplace.

Your ________ consists of clothes that you primarily wear to work.

When you are exercising manners, respect, and consideration toward others, you are displaying:

An RSVP is:

Executive presence is a term used when the CEO is present in your work area.

Describe several activities that exhibit good etiquette during a business lunch.

Always include the business subject in the subject line when sending e-mail at work.

Dress tips for men at work include:

In an office setting, you do not need to worry about tattoos as long as:

Holding someone in high regard is defined as ________.

A workplace dress code may address:

Having the attitude of an executive at the workplace is referred to as:

When leaving a telephone message:

When recording a professional voice mail greeting, you may include music or a joke to make it more interesting.

A woman's work outfit should be a reflection of her style and personality-within reason.

In a professional office environment:

It is appropriate to use inoffensive emoticons in a business e-mail.

Visible tattoos at work:

Make it a habit to write a thank-you note when someone:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Ethics, Politics, and Diversity

Etiquettedress

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters