Question 1

Bosses that are abusive typically:

Accepted Answer

A)  Are poor performers 
B)  Are high performers 
C)  Have low self-esteem 
D)  Are good bosses 
A)  Are poor performers 
B)  Are high performers 
C)  Have low self-esteem 
D)  Are good bosses

Question 2

Socializing with coworkers is expected and acceptable.

Accepted Answer

A) True 
 B)False

Question 3

You should be cautious about workplace friendships due to:

Accepted Answer

A)  The awkwardness that will result if one of you gets promoted 
B)  The potential for others feeling like outsiders or feeling that you are playing favorites 
C)  The chance of the friend discovering your strengths and weaknesses 
D)  All of the above 
A)  The awkwardness that will result if one of you gets promoted 
B)  The potential for others feeling like outsiders or feeling that you are playing favorites 
C)  The chance of the friend discovering your strengths and weaknesses 
D)  All of the above

Question 4

The one common thread that binds most workplace friendships is the job itself.

Accepted Answer

A) True 
 B)False

Question 5

Be cautious about workplace friendships because:

Accepted Answer

A)  Your friendship has the potential to only be based upon work issues 
B)  If the friendship goes awry, others will be jealous 
C)  If your friend gets promoted, you can no longer be friends 
D)  None of the above 
A)  Your friendship has the potential to only be based upon work issues 
B)  If the friendship goes awry, others will be jealous 
C)  If your friend gets promoted, you can no longer be friends 
D)  None of the above

Question 6

________ is the attitude employees have toward the company.

Accepted Answer

A)  Motivation 
B)  Corporate culture 
C)  Employee morale 
D)  None of the above 
A)  Motivation 
B)  Corporate culture 
C)  Employee morale 
D)  None of the above

Question 7

If you are the victim of a bad relationship:

Accepted Answer

A)  Do not hold a grudge if the other person is rude 
B)  Document any hostile or harassing behavior and inform your boss 
C)  Apologize if you harmed the other person 
D)  All of the above 
E)  None of the above 
A)  Do not hold a grudge if the other person is rude 
B)  Document any hostile or harassing behavior and inform your boss 
C)  Apologize if you harmed the other person 
D)  All of the above 
E)  None of the above

Question 8

Mature and confident employees:

Accepted Answer

A)  Act differently only around customers 
B)  Act differently only around the boss 
C)  Act differently around different employees 
D)  Display consistent behavior around everyone 
A)  Act differently only around customers 
B)  Act differently only around the boss 
C)  Act differently around different employees 
D)  Display consistent behavior around everyone

Question 9

The two common types of bosses include:

Accepted Answer

A)  Competent and incompetent 
B)  Incompetent and abusive 
C)  abusive and good 
D)  None of the above 
A)  Competent and incompetent 
B)  Incompetent and abusive 
C)  abusive and good 
D)  None of the above

Question 10

________ means to accept the power that is being given to you.

Accepted Answer

The answer of ________ means to accept the power that...

Question 11

It is acceptable to sell and frequently ask coworkers to purchase fundraising items at work.

Accepted Answer

A) True 
 B)False

Question 12

Many employees spend more time:

Accepted Answer

A)  At work than they do at home 
B)  At home than they do at work 
C)  Away from both work and home 
D)  None of the above 
A)  At work than they do at home 
B)  At home than they do at work 
C)  Away from both work and home 
D)  None of the above

Question 13

In a shared workspace it is not appropriate to use a stapler from your coworker's desk without permission.

Accepted Answer

A) True 
 B)False

Question 14

If you are a victim of a bad relationship, immediately apologize if necessary.

Accepted Answer

A) True 
 B)False

Question 15

It is acceptable and encouraged to increase your professional network within your company.

Accepted Answer

A) True 
 B)False

Question 16

When talking with an executive or senior official and the individual begins glancing away or turning his or her body away from you:

Accepted Answer

A)  Incorporate something in the executive's vision into the conversation 
B)  Immediately walk away 
C)  Offer the executive a drink 
D)  Tell the executive that it was nice meeting him or her and excuse yourself 
A)  Incorporate something in the executive's vision into the conversation 
B)  Immediately walk away 
C)  Offer the executive a drink 
D)  Tell the executive that it was nice meeting him or her and excuse yourself

Question 17

Abusive bosses:

Accepted Answer

A)  Typically behave that way because they are insecure 
B)  Utilize legitimate and coercive power 
C)  Like to belittle or intimidate employees 
D)  All of the above 
A)  Typically behave that way because they are insecure 
B)  Utilize legitimate and coercive power 
C)  Like to belittle or intimidate employees 
D)  All of the above

Question 18

In the company break room, employees:

Accepted Answer

A)  Can expect the cleaning staff to clean up the room 
B)  Are not allowed to eat food 
C)  Should clean up after themselves 
D)  May eat any food in left in the breakroom 
A)  Can expect the cleaning staff to clean up the room 
B)  Are not allowed to eat food 
C)  Should clean up after themselves 
D)  May eat any food in left in the breakroom

Question 19

________ means accepting responsibility and reporting back to whoever gave you power.

Accepted Answer

A)  Accountability 
B)  Empowerment 
C)  Legitimate power 
D)  Responsibility 
A)  Accountability 
B)  Empowerment 
C)  Legitimate power 
D)  Responsibility

Question 20

The best way become more valuable to the company is to:

Accepted Answer

A)  Study the concept of personal responsibility 
B)  Assist the marketing department in creating a customer service program 
C)  Learn how to develop budgets for every department 
D)  All of the above 
A)  Study the concept of personal responsibility 
B)  Assist the marketing department in creating a customer service program 
C)  Learn how to develop budgets for every department 
D)  All of the above

Bosses that are abusive typically:

Socializing with coworkers is expected and acceptable.

You should be cautious about workplace friendships due to:

The one common thread that binds most workplace friendships is the job itself.

Be cautious about workplace friendships because:

________ is the attitude employees have toward the company.

If you are the victim of a bad relationship:

Mature and confident employees:

The two common types of bosses include:

________ means to accept the power that is being given to you.

It is acceptable to sell and frequently ask coworkers to purchase fundraising items at work.

Many employees spend more time:

In a shared workspace it is not appropriate to use a stapler from your coworker's desk without permission.

If you are a victim of a bad relationship, immediately apologize if necessary.

It is acceptable and encouraged to increase your professional network within your company.

When talking with an executive or senior official and the individual begins glancing away or turning his or her body away from you:

Abusive bosses:

In the company break room, employees:

________ means accepting responsibility and reporting back to whoever gave you power.

The best way become more valuable to the company is to:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters

Exam 6: Etiquettedress

Bosses that are abusive typically:

Socializing with coworkers is expected and acceptable.

You should be cautious about workplace friendships due to:

The one common thread that binds most workplace friendships is the job itself.

Be cautious about workplace friendships because:

________ is the attitude employees have toward the company.

If you are the victim of a bad relationship:

Mature and confident employees:

The two common types of bosses include:

________ means to accept the power that is being given to you.

It is acceptable to sell and frequently ask coworkers to purchase fundraising items at work.

Many employees spend more time:

In a shared workspace it is not appropriate to use a stapler from your coworker's desk without permission.

If you are a victim of a bad relationship, immediately apologize if necessary.

It is acceptable and encouraged to increase your professional network within your company.

When talking with an executive or senior official and the individual begins glancing away or turning his or her body away from you:

Abusive bosses:

In the company break room, employees:

________ means accepting responsibility and reporting back to whoever gave you power.

The best way become more valuable to the company is to:

Your Attitude and Personality

Goal Setting and Life Management

Personal Financial Management

Time and Stress Managementorganizational Skills

Ethics, Politics, and Diversity

Customer Servicequality

Human Resource Management

Communication

Accountability and Workplace Relationships

Teamwork, Motivation, and Leadership

Conflict and Negotiation

Job Search Skills

Resume Package

Interview Techniques

Career and Life Changes

Filters