Question 1

Continuance commitment is explicitly discussed in the topic of emotional intelligence as:

Accepted Answer

A)  the main process through which people become emotional attached to the organization. 
B)  the main process through which you manage the emotions of others. 
C)  the means through which people become sensitized to the perceptions and needs of others. 
D)  the way in which employees are trained to develop higher emotional intelligence. 
E)  Continuance commitment is not explicitly discussed in the topic of emotional intelligence. 
A)  the main process through which people become emotional attached to the organization. 
B)  the main process through which you manage the emotions of others. 
C)  the means through which people become sensitized to the perceptions and needs of others. 
D)  the way in which employees are trained to develop higher emotional intelligence. 
E)  Continuance commitment is not explicitly discussed in the topic of emotional intelligence.

Question 2

Which of the following tends to occur when organizations use golden handcuffs and other financial incentives to prevent dissatisfied employees from quitting?

Accepted Answer

A)  Employees increase their level of affective commitment. 
B)  Employees increase their level of continuance commitment. 
C)  Employees increase their level of job satisfaction. 
D)  Employees decrease their level of emotional intelligence. 
E)  Employees decrease their level of continuance commitment. 
A)  Employees increase their level of affective commitment. 
B)  Employees increase their level of continuance commitment. 
C)  Employees increase their level of job satisfaction. 
D)  Employees decrease their level of emotional intelligence. 
E)  Employees decrease their level of continuance commitment.

Question 3

People who cope successfully in the face of significant change,adversity,or risk have:

Accepted Answer

A)  a Type A behaviour pattern. 
B)  a higher risk of job burnout. 
C)  the general adaptation syndrome. 
D)  a high level of job burnout. 
E)  a high level of resilience. 
A)  a Type A behaviour pattern. 
B)  a higher risk of job burnout. 
C)  the general adaptation syndrome. 
D)  a high level of job burnout. 
E)  a high level of resilience.

Question 4

Psychological harassment includes all of the following EXCEPT:

Accepted Answer

A)  hostile or unwanted conduct. 
B)  verbal comments that affect an employee's dignity 
C)  actions or gestures that threaten an employee's psychological or physical integrity. 
D)  workplace incivility. 
E)  role conflict. 
A)  hostile or unwanted conduct. 
B)  verbal comments that affect an employee's dignity 
C)  actions or gestures that threaten an employee's psychological or physical integrity. 
D)  workplace incivility. 
E)  role conflict.

Question 5

Two employees in the same job might experience different stress levels because they perceive the situation differently.

Accepted Answer

A) True 
 B)False

Continuance commitment is explicitly discussed in the topic of emotional intelligence as:

Which of the following tends to occur when organizations use golden handcuffs and other financial incentives to prevent dissatisfied employees from quitting?

People who cope successfully in the face of significant change,adversity,or risk have:

Psychological harassment includes all of the following EXCEPT:

Two employees in the same job might experience different stress levels because they perceive the situation differently.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 4: Workplace Emotions,attitudes,and Stress

Continuance commitment is explicitly discussed in the topic of emotional intelligence as:

Which of the following tends to occur when organizations use golden handcuffs and other financial incentives to prevent dissatisfied employees from quitting?

People who cope successfully in the face of significant change,adversity,or risk have:

Psychological harassment includes all of the following EXCEPT:

Two employees in the same job might experience different stress levels because they perceive the situation differently.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters