Question 1

Teams are well suited when complex work can be divided into more specialized roles.

Accepted Answer

A) True 
 B)False  True

Question 2

Self-directed work teams are more difficult to apply:

Accepted Answer

A)  in organizations with fewer than 100 employees. 
B)  in autocratic organizational cultures. 
C)  where the work involves performing a service rather than making a product. 
D)  where supervisors previously worked in high-involvement workplaces. 
E)  in all of these situations. 
A)  in organizations with fewer than 100 employees. 
B)  in autocratic organizational cultures. 
C)  where the work involves performing a service rather than making a product. 
D)  where supervisors previously worked in high-involvement workplaces. 
E)  in all of these situations. B

Question 3

A characteristic of team roles is that:

Accepted Answer

A)  they influence the emotions and attitudes, but not behaviours, of team members. 
B)  they are always assigned by organizational leaders to specific people in the team. 
C)  they usually weaken team cohesiveness. 
D)  most teams can operate effectively without any team roles. 
E)  many roles within formal teams exist informally. 
A)  they influence the emotions and attitudes, but not behaviours, of team members. 
B)  they are always assigned by organizational leaders to specific people in the team. 
C)  they usually weaken team cohesiveness. 
D)  most teams can operate effectively without any team roles. 
E)  many roles within formal teams exist informally. E

Question 4

Compared to individuals working alone,teams have the potential to:

Accepted Answer

A)  make better decisions. 
B)  develop better products. 
C)  create a more energized workforce. 
D)  provide superior customer service. 
E)  provide all of these results. 
A)  make better decisions. 
B)  develop better products. 
C)  create a more energized workforce. 
D)  provide superior customer service. 
E)  provide all of these results.

Question 5

Team cohesiveness tends to be higher:

Accepted Answer

A)  in smaller teams. 
B)  when entry into the team becomes extremely difficult and humiliating. 
C)  when the team has distinct faultlines. 
D)  when members have limited interaction. 
E)  when all of these conditions occur. 
A)  in smaller teams. 
B)  when entry into the team becomes extremely difficult and humiliating. 
C)  when the team has distinct faultlines. 
D)  when members have limited interaction. 
E)  when all of these conditions occur.

Question 6

Team success,team size,and member similarity are three:

Accepted Answer

A)  of the main factors influencing team cohesiveness. 
B)  ways to change team norms. 
C)  elements of the organizational and team environment. 
D)  of the main causes of social loafing. 
E)  ways to minimize teambuilding. 
A)  of the main factors influencing team cohesiveness. 
B)  ways to change team norms. 
C)  elements of the organizational and team environment. 
D)  of the main causes of social loafing. 
E)  ways to minimize teambuilding.

Question 7

Diverse teams tend to be more effective than homogeneous teams on simple tasks requiring a high degree of cooperation and coordination.

Accepted Answer

A) True 
 B)False

Question 8

Due to globalization,companies are usually unable to form virtual teams within the same country,or continent.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following refers to the tendency of highly cohesive groups to value consensus at the price of decision quality?

Accepted Answer

A)  Group polarization 
B)  Groupthink 
C)  Escalation of commitment 
D)  Evaluation apprehension 
E)  Brainstorming 
A)  Group polarization 
B)  Groupthink 
C)  Escalation of commitment 
D)  Evaluation apprehension 
E)  Brainstorming

Question 10

SDWTs are best suited to situations where:

Accepted Answer

A)  employees perform highly interdependent tasks. 
B)  management wants to closely monitor employee performance. 
C)  employees perform identical tasks. 
D)  employees do not get along with each other. 
E)  all of these conditions exist. 
A)  employees perform highly interdependent tasks. 
B)  management wants to closely monitor employee performance. 
C)  employees perform identical tasks. 
D)  employees do not get along with each other. 
E)  all of these conditions exist.

Question 11

The three elements of team design include communication systems,organizational environment,and reward systems.

Accepted Answer

A) True 
 B)False

Question 12

In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.

Accepted Answer

A) True 
 B)False

Question 13

Team building is often ineffective because:

Accepted Answer

A)  the activity is usually chosen without properly diagnosing the team's needs. 
B)  the activity occurs over a long period of time, whereas it should occur in a few intense days. 
C)  the activity tends to occur on the job, whereas effective team building removes employees from their familiar workplace. 
D)  companies provide many types of team building in different situations, whereas all teams should have the same team building activities. 
E)  all of these statements explain why team building is often ineffective. 
A)  the activity is usually chosen without properly diagnosing the team's needs. 
B)  the activity occurs over a long period of time, whereas it should occur in a few intense days. 
C)  the activity tends to occur on the job, whereas effective team building removes employees from their familiar workplace. 
D)  companies provide many types of team building in different situations, whereas all teams should have the same team building activities. 
E)  all of these statements explain why team building is often ineffective.

Question 14

Groupthink and evaluation apprehension are two characteristics of effective decision-making teams.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about nominal group technique is FALSE?

Accepted Answer

A)  It overcomes the problem of evaluation apprehension and production blocking. 
B)  Some production blocking problems still occur. 
C)  Participants feel less team cohesiveness than in traditional decision-making groups. 
D)  It tends to keep team members focused on the task. 
E)  Although the team is called 'nominal', participants still meet face-to-face. 
A)  It overcomes the problem of evaluation apprehension and production blocking. 
B)  Some production blocking problems still occur. 
C)  Participants feel less team cohesiveness than in traditional decision-making groups. 
D)  It tends to keep team members focused on the task. 
E)  Although the team is called 'nominal', participants still meet face-to-face.

Question 16

Which of these statements about team roles is FALSE?

Accepted Answer

A)  Some team roles are formally prescribed with the job. 
B)  Team members often negotiate the preferred roles in the team during the team development process. 
C)  Some team roles support task completion, whereas other roles support the team's maintenance. 
D)  Some team roles are informally fulfilled by various team members. 
E)  A team role is almost always assigned to the same person for the life of the team. 
A)  Some team roles are formally prescribed with the job. 
B)  Team members often negotiate the preferred roles in the team during the team development process. 
C)  Some team roles support task completion, whereas other roles support the team's maintenance. 
D)  Some team roles are informally fulfilled by various team members. 
E)  A team role is almost always assigned to the same person for the life of the team.

Question 17

Employees are more motivated in teams because they are accountable to fellow team members,who also monitor their performance.

Accepted Answer

A) True 
 B)False

Question 18

Compared to people in low-cohesion teams,members of high-cohesion teams:

Accepted Answer

A)  are less motivated to maintain their membership. 
B)  are more likely to resolve conflicts swiftly and effectively. 
C)  are less sensitive to each other's needs. 
D)  are less likely to share information with each other. 
E)  tend to experience all of these results. 
A)  are less motivated to maintain their membership. 
B)  are more likely to resolve conflicts swiftly and effectively. 
C)  are less sensitive to each other's needs. 
D)  are less likely to share information with each other. 
E)  tend to experience all of these results.

Question 19

Some ____ are just people assembled together without any necessary ________.

Accepted Answer

A)  groups, interdependence 
B)  production teams, norms 
C)  teams, cohesiveness 
D)  task forces, goals 
E)  teams, norms 
A)  groups, interdependence 
B)  production teams, norms 
C)  teams, cohesiveness 
D)  task forces, goals 
E)  teams, norms

Question 20

Which of these team decision-making structures explicitly discourages criticism and debate?

Accepted Answer

A)  Nominal group technique 
B)  Delphi method 
C)  Brainstorming 
D)  All three - brainstorming, Delphi method, and nominal group technique - explicitly discourage criticism and debate. 
E)  Both brainstorming and nominal group technique explicitly discourage criticism and debate. 
A)  Nominal group technique 
B)  Delphi method 
C)  Brainstorming 
D)  All three - brainstorming, Delphi method, and nominal group technique - explicitly discourage criticism and debate. 
E)  Both brainstorming and nominal group technique explicitly discourage criticism and debate.

Teams are well suited when complex work can be divided into more specialized roles.

Self-directed work teams are more difficult to apply:

A characteristic of team roles is that:

Compared to individuals working alone,teams have the potential to:

Team cohesiveness tends to be higher:

Team success,team size,and member similarity are three:

Diverse teams tend to be more effective than homogeneous teams on simple tasks requiring a high degree of cooperation and coordination.

Due to globalization,companies are usually unable to form virtual teams within the same country,or continent.

Which of the following refers to the tendency of highly cohesive groups to value consensus at the price of decision quality?

SDWTs are best suited to situations where:

The three elements of team design include communication systems,organizational environment,and reward systems.

In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.

Team building is often ineffective because:

Groupthink and evaluation apprehension are two characteristics of effective decision-making teams.

Which of the following statements about nominal group technique is FALSE?

Which of these statements about team roles is FALSE?

Employees are more motivated in teams because they are accountable to fellow team members,who also monitor their performance.

Compared to people in low-cohesion teams,members of high-cohesion teams:

Some are just people assembled together without any necessary ____.

Which of these team decision-making structures explicitly discourages criticism and debate?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

Teams are well suited when complex work can be divided into more specialized roles.

Self-directed work teams are more difficult to apply:

A characteristic of team roles is that:

Compared to individuals working alone,teams have the potential to:

Team cohesiveness tends to be higher:

Team success,team size,and member similarity are three:

Diverse teams tend to be more effective than homogeneous teams on simple tasks requiring a high degree of cooperation and coordination.

Due to globalization,companies are usually unable to form virtual teams within the same country,or continent.

Which of the following refers to the tendency of highly cohesive groups to value consensus at the price of decision quality?

SDWTs are best suited to situations where:

The three elements of team design include communication systems,organizational environment,and reward systems.

In effective teams,each member must possess the full set of competencies to perform the team's entire task alone.

Team building is often ineffective because:

Groupthink and evaluation apprehension are two characteristics of effective decision-making teams.

Which of the following statements about nominal group technique is FALSE?

Which of these statements about team roles is FALSE?

Employees are more motivated in teams because they are accountable to fellow team members,who also monitor their performance.

Compared to people in low-cohesion teams,members of high-cohesion teams:

Some ____ are just people assembled together without any necessary ________.

Which of these team decision-making structures explicitly discourages criticism and debate?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Some are just people assembled together without any necessary ____.