Question 1

Which of these statements represents the feeling dimension of attitudes?

Accepted Answer

A)  I don't like how my boss treats his employees. 
B)  I want to transfer out of this department to get away from this manager. 
C)  My supervisor barks at his employees in public. 
D)  I intend to tell the human resource manager that my supervisor should be demoted. 
E)  All of the answers are correct. 
A)  I don't like how my boss treats his employees. 
B)  I want to transfer out of this department to get away from this manager. 
C)  My supervisor barks at his employees in public. 
D)  I intend to tell the human resource manager that my supervisor should be demoted. 
E)  All of the answers are correct.

Question 2

The classic workaholic is highly involved in work,feels compelled or driven to work because of inner pressures,and has high enjoyment at work.

Accepted Answer

A) True 
 B)False

Question 3

A senior executive in your organization read an older organizational behaviour textbook,which concluded that there is little relationship between job satisfaction and job performance.The senior executive now believes that it is a waste of time and money to have 'happy workers'.Instead,the executive is recommending finding ways to improve productivity without any consideration for employee well-being (beyond legal requirements).The company president is concerned that the executive's information may convince other members of the management committee to take a similar harsh view.Provide three different arguments why companies should try to maintain a reasonable level of job satisfaction among employees in this organization.

Accepted Answer

The answer to this question combines inf

Question 4

Continuance commitment is a calculative decision to remain with the organization,rather than an emotional attachment to the firm.

Accepted Answer

A) True 
 B)False

Question 5

Sexual harassment is a type of stressor.

Accepted Answer

A) True 
 B)False

Question 6

Stress is best described as:

Accepted Answer

A)  the physiological disorders we experience from adverse environmental conditions. 
B)  an adaptive response to a situation that is perceived as challenging or threatening to the person's well-being. 
C)  a series of events that cause emotional exhaustion and cynicism towards customers. 
D)  environmental conditions that place a physical or emotional demand on the person. 
E)  a behaviour pattern of people with low risk of heart disease. 
A)  the physiological disorders we experience from adverse environmental conditions. 
B)  an adaptive response to a situation that is perceived as challenging or threatening to the person's well-being. 
C)  a series of events that cause emotional exhaustion and cynicism towards customers. 
D)  environmental conditions that place a physical or emotional demand on the person. 
E)  a behaviour pattern of people with low risk of heart disease.

Question 7

The highest level of emotional intelligence is:

Accepted Answer

A)  self-awareness. 
B)  affective. 
C)  organizational comprehension. 
D)  behavioural intentions. 
E)  None of the answers apply. 
A)  self-awareness. 
B)  affective. 
C)  organizational comprehension. 
D)  behavioural intentions. 
E)  None of the answers apply.

Question 8

Resilience can be viewed as a personality trait,specific coping behaviours,and an inner strength related to workplace spirituality.

Accepted Answer

A) True 
 B)False

Question 9

Compared with non-workaholics,classic workaholics usually experience:

Accepted Answer

A)  lower enjoyment of work. 
B)  more anxiety. 
C)  higher scores on depression. 
D)  more health-related difficulties. 
E)  all of these problems. 
A)  lower enjoyment of work. 
B)  more anxiety. 
C)  higher scores on depression. 
D)  more health-related difficulties. 
E)  all of these problems.

Question 10

Emotional intelligence tends to increase with age.

Accepted Answer

A) True 
 B)False

Question 11

Sue is unhappy about her work situation and her supervisor,so she has started to pay less attention to the quality of her work.She also arrives late for work and generally puts less effort into her work.This information suggests that Sue's main reaction to job dissatisfaction is:

Accepted Answer

A)  exit. 
B)  voice. 
C)  commitment. 
D)  loyalty. 
E)  neglect. 
A)  exit. 
B)  voice. 
C)  commitment. 
D)  loyalty. 
E)  neglect.

Question 12

The general adaptation syndrome is:

Accepted Answer

A)  the most common strategy that employees use to cope with work-related stressors. 
B)  an innovative corporate practice that removes unnecessary stressors from the work site. 
C)  a stress disorder that was once rare but is becoming increasingly common among executives. 
D)  a model of the stress experience. 
E)  a form of social support where several employees experience the same form of stress and help each other through the experience. 
A)  the most common strategy that employees use to cope with work-related stressors. 
B)  an innovative corporate practice that removes unnecessary stressors from the work site. 
C)  a stress disorder that was once rare but is becoming increasingly common among executives. 
D)  a model of the stress experience. 
E)  a form of social support where several employees experience the same form of stress and help each other through the experience.

Question 13

Attitudes consist of the following three components: emotions,beliefs,and behaviours.

Accepted Answer

A) True 
 B)False

Question 14

Some firms offer sabbaticals to give employees a temporary withdrawal from the stressors of work.

Accepted Answer

A) True 
 B)False

Question 15

Organizational behaviour experts have concluded that:

Accepted Answer

A)  as job performance increases, job satisfaction decreases. 
B)  job performance is the best predictor of job satisfaction. 
C)  job satisfaction is the best predictor of job performance. 
D)  there is a moderate statistical relationship between job performance and job satisfaction. 
E)  job performance is the best predictor of job satisfaction and job satisfaction is the best predictor of job performance. 
A)  as job performance increases, job satisfaction decreases. 
B)  job performance is the best predictor of job satisfaction. 
C)  job satisfaction is the best predictor of job performance. 
D)  there is a moderate statistical relationship between job performance and job satisfaction. 
E)  job performance is the best predictor of job satisfaction and job satisfaction is the best predictor of job performance.

Question 16

The stress experience in moderation is known as:

Accepted Answer

A)  distress. 
B)  burnout. 
C)  the general adaptation syndrome. 
D)  eustress. 
E)  Type A behaviour pattern. 
A)  distress. 
B)  burnout. 
C)  the general adaptation syndrome. 
D)  eustress. 
E)  Type A behaviour pattern.

Question 17

Employees are more likely to quit their jobs and be absent from work if they are dissatisfied with their jobs.

Accepted Answer

A) True 
 B)False

Question 18

In certain cases,even subtle or persistent incivility can constitute psychological harassment.

Accepted Answer

A) True 
 B)False

Question 19

People whose work is paced by a machine experience:

Accepted Answer

A)  a task control stressor. 
B)  a role-related stressor. 
C)  more resilience. 
D)  a physical environment stressor. 
E)  None of these statements are correct. 
A)  a task control stressor. 
B)  a role-related stressor. 
C)  more resilience. 
D)  a physical environment stressor. 
E)  None of these statements are correct.

Question 20

Personal goal setting,self-reinforcement and other self-leadership practices reduce stress by changing stress perceptions.

Accepted Answer

A) True 
 B)False

Which of these statements represents the feeling dimension of attitudes?

The classic workaholic is highly involved in work,feels compelled or driven to work because of inner pressures,and has high enjoyment at work.

Continuance commitment is a calculative decision to remain with the organization,rather than an emotional attachment to the firm.

Sexual harassment is a type of stressor.

Stress is best described as:

The highest level of emotional intelligence is:

Resilience can be viewed as a personality trait,specific coping behaviours,and an inner strength related to workplace spirituality.

Compared with non-workaholics,classic workaholics usually experience:

Emotional intelligence tends to increase with age.

Sue is unhappy about her work situation and her supervisor,so she has started to pay less attention to the quality of her work.She also arrives late for work and generally puts less effort into her work.This information suggests that Sue's main reaction to job dissatisfaction is:

The general adaptation syndrome is:

Attitudes consist of the following three components: emotions,beliefs,and behaviours.

Some firms offer sabbaticals to give employees a temporary withdrawal from the stressors of work.

Organizational behaviour experts have concluded that:

The stress experience in moderation is known as:

Employees are more likely to quit their jobs and be absent from work if they are dissatisfied with their jobs.

In certain cases,even subtle or persistent incivility can constitute psychological harassment.

People whose work is paced by a machine experience:

Personal goal setting,self-reinforcement and other self-leadership practices reduce stress by changing stress perceptions.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 4: Workplace Emotions,attitudes,and Stress

Which of these statements represents the feeling dimension of attitudes?

The classic workaholic is highly involved in work,feels compelled or driven to work because of inner pressures,and has high enjoyment at work.

Continuance commitment is a calculative decision to remain with the organization,rather than an emotional attachment to the firm.

Sexual harassment is a type of stressor.

Stress is best described as:

The highest level of emotional intelligence is:

Resilience can be viewed as a personality trait,specific coping behaviours,and an inner strength related to workplace spirituality.

Compared with non-workaholics,classic workaholics usually experience:

Emotional intelligence tends to increase with age.

Sue is unhappy about her work situation and her supervisor,so she has started to pay less attention to the quality of her work.She also arrives late for work and generally puts less effort into her work.This information suggests that Sue's main reaction to job dissatisfaction is:

The general adaptation syndrome is:

Attitudes consist of the following three components: emotions,beliefs,and behaviours.

Some firms offer sabbaticals to give employees a temporary withdrawal from the stressors of work.

Organizational behaviour experts have concluded that:

The stress experience in moderation is known as:

Employees are more likely to quit their jobs and be absent from work if they are dissatisfied with their jobs.

In certain cases,even subtle or persistent incivility can constitute psychological harassment.

People whose work is paced by a machine experience:

Personal goal setting,self-reinforcement and other self-leadership practices reduce stress by changing stress perceptions.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters