Exam 13: Managing Organization Change and Innovation

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One of the more difficult forms of organization change to accomplish involves changes in ____________________.

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New line-staff structure and authority distribution are forms of ____________________ change.

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____________________ is often the most effective technique for overcoming resistance to change.

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Hurricane Irene pummeled the pumpkin crop for the Northeast.Wholesalers reached out to growers in the Midwest and Canada as prices more than doubled.Hurricane Irene created change in the area of

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Retail stores that reduce size to appeal to elderly customers are using reactive change.

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The replacement of manual quality-control records with a computerized system is an example of an OD intervention.

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Because ____________________ change may be hurried,the potential for poorly conceived and executed change is increased.

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