Question 1

Which of the following is a selection technique?

Accepted Answer

A) Tests 
B) Interviews 
C) Assessment centers 
D) Application blanks 
E) All of these choices 
A) Tests 
B) Interviews 
C) Assessment centers 
D) Application blanks 
E) All of these choices E

Question 2

Table 2 is one item out of your performance evaluation.What kind of evaluation device does your company use?

Accepted Answer

A) Behaviorally-anchored rating scale 
B) Ranking scale 
C) Graphic rating scale 
D) Equal interval rating scale 
E) Special test scale 
A) Behaviorally-anchored rating scale 
B) Ranking scale 
C) Graphic rating scale 
D) Equal interval rating scale 
E) Special test scale A

Question 3

____ is used to determine the relative value of jobs within the organization.

Accepted Answer

A) Job analysis 
B) Job evaluation 
C) The wage-level decision 
D) The individual wage decision 
E) Performance evaluation 
A) Job analysis 
B) Job evaluation 
C) The wage-level decision 
D) The individual wage decision 
E) Performance evaluation B

Question 4

Salaries represent special compensation opportunities that are usually tied to performance.

Accepted Answer

A) True 
 B)False

Question 5

One of the major disadvantages of ranking as an appraisal method is that it

Accepted Answer

A) cannot be used to compare people in different work groups. 
B) does not measure the employees' motivation to use their ability on a daily basis. 
C) has opportunity bias. 
D) compares employees to a fixed standard. 
E) creates excessive competition among employees. 
A) cannot be used to compare people in different work groups. 
B) does not measure the employees' motivation to use their ability on a daily basis. 
C) has opportunity bias. 
D) compares employees to a fixed standard. 
E) creates excessive competition among employees.

Question 6

Briefly explain what is meant by objective and judgmental performance evaluation.Discuss two methods of judgmental evaluation.Give the pros and cons of each method.

Accepted Answer

Objective performance evaluation refers

Question 7

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization.This is part of ____.

Accepted Answer

A) assessment centers 
B) performance appraisal synchronization 
C) job analyses 
D) career planning 
E) replacement charts 
A) assessment centers 
B) performance appraisal synchronization 
C) job analyses 
D) career planning 
E) replacement charts

Question 8

Which of the following is a potential area of concern for managers when they use internal sources to fill a vacant position?

Accepted Answer

A) A drop in morale 
B) An increase in turnover 
C) The ripple effect 
D) Complaints from the union 
E) The loss of highly qualified employees 
A) A drop in morale 
B) An increase in turnover 
C) The ripple effect 
D) Complaints from the union 
E) The loss of highly qualified employees

Question 9

Sick days and insurance are ____________________.

Accepted Answer

The answer of Sick days and insurance are ____________________....

Question 10

The Labor-Management Relations Act prohibits the President of the United States from preventing or ending a strike,even if it endangers national security.

Accepted Answer

A) True 
 B)False

Question 11

As training programs are being developed,the manager should set specific and measurable goals specifying what participants are to learn.

Accepted Answer

A) True 
 B)False

Question 12

Harriet has a drinking problem.After a drinking-related incident at work,she sought treatment.Courts are increasingly ruling that her condition is covered under the

Accepted Answer

A) Equal Pay Act. 
B) Civil Rights Act. 
C) National Labor Relations Act. 
D) Americans with Disabilities Act. 
E) Female Discrimination Act. 
A) Equal Pay Act. 
B) Civil Rights Act. 
C) National Labor Relations Act. 
D) Americans with Disabilities Act. 
E) Female Discrimination Act.

Question 13

Managers typically work more than forty hours per week.Would you rather be paid a wage or salary? Why?

Accepted Answer

It ultimately depends on the individual'

Question 14

____________________ reflects the organization's investment in attracting,retaining,and motivating an effective workforce.

Accepted Answer

The answer of ____________________ reflects the organization's investment in attracting,retaining,and...

Question 15

Enterprise resource planning (ERP)systems generally include capabilities for measuring and managing the internal supply of labor in ways that best fit the needs of the organization.

Accepted Answer

A) True 
 B)False

Question 16

A performance appraisal system in which managers are evaluated by everyone around them¾their boss,their peers,and their subordinates¾is called ____________________.

Accepted Answer

The answer of A performance appraisal system in which managers...

Question 17

Some employers have instituted a(n)____.This allows employees,within limits,to choose a benefit package that best suits their own needs.

Accepted Answer

A) incentive pay system 
B) performance appraisal system 
C) all-salary compensation system 
D) select plan 
E) cafeteria benefits plan 
A) incentive pay system 
B) performance appraisal system 
C) all-salary compensation system 
D) select plan 
E) cafeteria benefits plan

Question 18

Ranking differs from rating in that it compares each employee with a fixed standard rather than comparison with other employees.

Accepted Answer

A) True 
 B)False

Question 19

Miguel recently gave a great presentation.His boss is filling out her evaluation of Miguel; she keeps remembering the presentation.She is committing recency error.

Accepted Answer

A) True 
 B)False

Question 20

Legislation that places constraints on the selection of employees includes

Accepted Answer

A) the Fair Labor Standards Act. 
B) Title VII of the Civil Rights Act. 
C) the Age Discrimination Act. 
D) Title VII of the Civil Rights Act and the Age Discrimination Act. 
E) All of these choices 
A) the Fair Labor Standards Act. 
B) Title VII of the Civil Rights Act. 
C) the Age Discrimination Act. 
D) Title VII of the Civil Rights Act and the Age Discrimination Act. 
E) All of these choices

Exam 14: Managing Human Resources in Organizations

Which of the following is a selection technique?

Table 2 is one item out of your performance evaluation.What kind of evaluation device does your company use?

____ is used to determine the relative value of jobs within the organization.

Salaries represent special compensation opportunities that are usually tied to performance.

One of the major disadvantages of ranking as an appraisal method is that it

Briefly explain what is meant by objective and judgmental performance evaluation.Discuss two methods of judgmental evaluation.Give the pros and cons of each method.

Mentors within an organization can help map out what areas the individual is most interested in and help the person see what opportunities are available within the organization.This is part of ____.

Which of the following is a potential area of concern for managers when they use internal sources to fill a vacant position?

Sick days and insurance are ____________________.

The Labor-Management Relations Act prohibits the President of the United States from preventing or ending a strike,even if it endangers national security.

As training programs are being developed,the manager should set specific and measurable goals specifying what participants are to learn.

Harriet has a drinking problem.After a drinking-related incident at work,she sought treatment.Courts are increasingly ruling that her condition is covered under the

Managers typically work more than forty hours per week.Would you rather be paid a wage or salary? Why?

____________________ reflects the organization's investment in attracting,retaining,and motivating an effective workforce.

Enterprise resource planning (ERP)systems generally include capabilities for measuring and managing the internal supply of labor in ways that best fit the needs of the organization.

A performance appraisal system in which managers are evaluated by everyone around them¾their boss,their peers,and their subordinates¾is called ____________________.

Some employers have instituted a(n)____.This allows employees,within limits,to choose a benefit package that best suits their own needs.

Ranking differs from rating in that it compares each employee with a fixed standard rather than comparison with other employees.

Miguel recently gave a great presentation.His boss is filling out her evaluation of Miguel; she keeps remembering the presentation.She is committing recency error.

Legislation that places constraints on the selection of employees includes

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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