Exam 2: Traditional and Contemporary Issues and Challenges

Which school of management thought would be most useful to a restaurant with pizza delivery that wanted to determine the most efficient routes for each of its drivers to follow?

Contributions of the behavioral management perspective include all of the following EXCEPT

Operations management is concerned with

Which of the following is NOT a technique Frederick Taylor used to enhance worker productivity?

The approaches to management that try to find the one best way to solve a management problem are called contingency approaches.

Briefly discuss the quantitative approach to management.Include in your answer the distinction between management science and operations management.

Which two managerial functions utilize quantitative management the most?

The appropriate management behavior that depends on the unique situation is a ____ perspective.

Choose one contemporary management challenge mentioned in the text.Describe a situation where a manager faced the challenge.Outline his/her actions.Which management theory did the manager apply?

Robert Owen (1771-1858),a British industrialist,recognized the importance of the human aspect of production.Owen believed workers deserved all EXCEPT which of the following?

Open systems thinking tends to develop synergy in organizations.

Scientific management evolved at the dawn of the twentieth century because

Charles Babbage applied ____________________ to the production process.This use of ____________________ makes his work a forerunner of the quantitative management theory.

Theory is abstract and of no practical use in today's environment.

Paul and Bobby want to start a construction company.After being in business a few months,Paul and Bob guess that the most efficient way to demolition walls is for Paul to break them up and tear them off and for Bobby to haul away the debris.Which of the following management theorists would be most helpful to these entrepreneurs?

Limitations of the classical perspective include all of the following EXCEPT

History is simply a conceptual framework for organizing knowledge and providing a blueprint for action.

Administrative management focuses on the jobs of individual office assistants.

According to McGregor,Theory Y managers engage in optimistic managerial thinking.

In its current stage of development,quantitative management is able to accurately model even such complex processes as human behavior.