Question 1

A religious organization that is continually reenergized and refocused will likely avoid ____________________.

Accepted Answer

The answer of A religious organization that is continually reenergized...

Question 2

When compared to management science,operations management is focused more on applications.

Accepted Answer

A) True 
 B)False

Question 3

The Hawthorne studies showed that piece-rate pay was an effective way of increasing work output.

Accepted Answer

A) True 
 B)False

Question 4

To obtain greater flexibility and to respond more quickly to the environment,organizations are adopting

Accepted Answer

A) technology-free structures. 
B) flat structures. 
C) the traditional bureaucratic approach to management. 
D) a TQM philosophy. 
E) tall structures. 
A) technology-free structures. 
B) flat structures. 
C) the traditional bureaucratic approach to management. 
D) a TQM philosophy. 
E) tall structures.

Question 5

Max Weber,Henri Fayol,Lyndall Urwick,and Chester Barnard all were connected to the development of ____________________ management.

Accepted Answer

The answer of Max Weber,Henri Fayol,Lyndall Urwick,and Chester Barnard all...

Question 6

The broader the solutions,the greater the creativity and possibility for innovation.This is a benefit of which perspective?

Accepted Answer

A) Classical 
B) Universal 
C) Quantitative 
D) Contingency 
E) Behavioral 
A) Classical 
B) Universal 
C) Quantitative 
D) Contingency 
E) Behavioral

Question 7

The fundamental premise of administrative management is that the social aspects of the workplace are more important to increasing worker productivity than economic incentives.

Accepted Answer

A) True 
 B)False

Question 8

Abercrombie and Fitch is expanding its international operations.It needs to consider all of the following challenges EXCEPT

Accepted Answer

A) property ownership rights. 
B) infrastructure. 
C) government regulation. 
D) cultural differences. 
E) stagnant work environment. 
A) property ownership rights. 
B) infrastructure. 
C) government regulation. 
D) cultural differences. 
E) stagnant work environment.

Question 9

____ management focuses on the work of individuals.

Accepted Answer

A) Administrative 
B) Behavioral 
C) Human relations 
D) Scientific 
E) Contingency 
A) Administrative 
B) Behavioral 
C) Human relations 
D) Scientific 
E) Contingency

Question 10

How is a service industry like healthcare affected by globalization?

Accepted Answer

The service industry, particularly healt

Question 11

Contributions of the classical perspective include all of the following EXCEPT

Accepted Answer

A) laid the foundation for later developments in management theory. 
B) appropriate for dynamic organizations. 
C) identified important management processes and functions. 
D) identified important management skills. 
E) focused attention on management as a valid subject of scientific inquiry. 
A) laid the foundation for later developments in management theory. 
B) appropriate for dynamic organizations. 
C) identified important management processes and functions. 
D) identified important management skills. 
E) focused attention on management as a valid subject of scientific inquiry.

Question 12

Howard Weaver manages MacLean Insurance Agency.An employee observed that Weaver acted like a Theory X manager.That would mean that Weaver believes

Accepted Answer

A) that people prefer to be directed. 
B) in the contingency approach to management. 
C) in the importance of TQM. 
D) that people are committed to goals. 
E) that people naturally seek out work. 
A) that people prefer to be directed. 
B) in the contingency approach to management. 
C) in the importance of TQM. 
D) that people are committed to goals. 
E) that people naturally seek out work.

Question 13

Which of these management pioneers developed a chart for scheduling work over a span of time?

Accepted Answer

A) Lillian Gilbreth 
B) Frederick Taylor 
C) Harrington Emerson 
D) Henry Gantt 
E) Max Weber 
A) Lillian Gilbreth 
B) Frederick Taylor 
C) Harrington Emerson 
D) Henry Gantt 
E) Max Weber

Question 14

When Pregna was a student she liked school,worked hard,and experienced success.As a high school teacher she assumed her students would feel the same way.A student observed that Pregna acted like a Theory Y manager.That would mean that Pregna

Accepted Answer

A) believes that people do not like to work. 
B) is constantly directing a student that wants to avoid taking responsibility. 
C) will often threaten her students to get them to work toward school goals. 
D) believes that people naturally like work. 
E) all of these choices depending on the situation. 
A) believes that people do not like to work. 
B) is constantly directing a student that wants to avoid taking responsibility. 
C) will often threaten her students to get them to work toward school goals. 
D) believes that people naturally like work. 
E) all of these choices depending on the situation.

Question 15

All of the following were primary contributors to the behavioral management perspective EXCEPT

Accepted Answer

A) Hugo Munsterberg 
B) Abraham Maslow 
C) Elton Mayo 
D) Henri Fayol 
E) Douglas McGregor 
A) Hugo Munsterberg 
B) Abraham Maslow 
C) Elton Mayo 
D) Henri Fayol 
E) Douglas McGregor

Question 16

Which of the following historical books did not influence management?

Accepted Answer

A) The Second World War 
B) Iliad 
C) The Prince 
D) Republic 
E) Pride and Prejudice 
A) The Second World War 
B) Iliad 
C) The Prince 
D) Republic 
E) Pride and Prejudice

Question 17

After ordering from Amazon,customers are asked to review the product and the seller.This is an example of which part of the system?

Accepted Answer

A) Inputs 
B) Outputs 
C) Feedback 
D) Transformation processes 
E) Material 
A) Inputs 
B) Outputs 
C) Feedback 
D) Transformation processes 
E) Material

Question 18

When AT&T uses time and motion studies to improve productivity,it is applying the principles of ____________________.

Accepted Answer

scientific

Question 19

Companies (such as Coca-Cola,Ford,and GE)maintain significant libraries on their corporate histories that show a sense of heritage and pride.

Accepted Answer

A) True 
 B)False

Question 20

According to contingency theory,management is more art than science.

Accepted Answer

A) True 
 B)False

Exam 2: Traditional and Contemporary Issues and Challenges

A religious organization that is continually reenergized and refocused will likely avoid ____________________.

When compared to management science,operations management is focused more on applications.

The Hawthorne studies showed that piece-rate pay was an effective way of increasing work output.

To obtain greater flexibility and to respond more quickly to the environment,organizations are adopting

Max Weber,Henri Fayol,Lyndall Urwick,and Chester Barnard all were connected to the development of ____________________ management.

The broader the solutions,the greater the creativity and possibility for innovation.This is a benefit of which perspective?

The fundamental premise of administrative management is that the social aspects of the workplace are more important to increasing worker productivity than economic incentives.

Abercrombie and Fitch is expanding its international operations.It needs to consider all of the following challenges EXCEPT

____ management focuses on the work of individuals.

How is a service industry like healthcare affected by globalization?

Contributions of the classical perspective include all of the following EXCEPT

Howard Weaver manages MacLean Insurance Agency.An employee observed that Weaver acted like a Theory X manager.That would mean that Weaver believes

Which of these management pioneers developed a chart for scheduling work over a span of time?

When Pregna was a student she liked school,worked hard,and experienced success.As a high school teacher she assumed her students would feel the same way.A student observed that Pregna acted like a Theory Y manager.That would mean that Pregna

All of the following were primary contributors to the behavioral management perspective EXCEPT

Which of the following historical books did not influence management?

After ordering from Amazon,customers are asked to review the product and the seller.This is an example of which part of the system?

When AT&T uses time and motion studies to improve productivity,it is applying the principles of ____________________.

Companies (such as Coca-Cola,Ford,and GE)maintain significant libraries on their corporate histories that show a sense of heritage and pride.

According to contingency theory,management is more art than science.

Managing and the Managers Job

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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