Exam 14: Managing Human Resources in Organizations

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Often the most difficult part of performance appraisal is

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An employee represented by the Teamsters Union feels that she has been unfairly disciplined based on the labor agreement her union has with her employer.Explain the steps she can take to get this situation resolved.If the union and management fail to resolve the issue,describe the procedure to be followed.

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Recruiters need to keep in mind the employment decision goes both ways,and the perspective employee is selecting a job.One of the best tools for getting a good match between the job and the person filling the job is to

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A 360 degree feedback appraisal gets input from the

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Briefly describe the purposes of job analysis and the two documents that often result from it.

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San Antonio employees in a multitude of occupations are fearful of losing their jobs due to the recent spate of corporate merger,acquisition,and consolidation activity in the region.Employees also are concerned that they are not being paid as highly as their counterparts in other cities.They are interested in joining a union to protect themselves.The next step is to

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____________________ is the financial remuneration given by the organization to its employees in exchange for their work.

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Drug tests are becomingly increasingly popular as a selection technique.

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A(n)____________________ is a person who works for an organization on something other than a permanent or full-time basis.

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Employment tests that have been determined to have an adverse impact can be used as selection devices ONLY if they

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Consultants,part-time workers,and temporary employees are all contingent workers.

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Many college students work as interns over the summers.Some are offered employment upon graduation.Internships can be a(n)

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Interviews are sometimes poor predictors of success because of

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Which of the following labor laws increases management's rights during union organizing campaigns?

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The National Labor Relations Board will conduct a union certification election if

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Sprint maintains a computerized spreadsheet of education,skills,experience,and career aspirations of its current employees.This is a

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One advantage of internal recruiting is its ripple effect because more people get promoted.

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When a swimmer does kicking drills to focus on a specific technique,rather than on the overall swimming speed,it is similar to ____ training,which allows employees to focus on safety rather than productivity.

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A beer company used ____ to fire an employee for drinking a competitor's beer in public.Courts are increasingly ruling against such a justification for firing an employee.

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Recruiters check applicant's Facebook pages.If you were a recruiter,what would you look for on Facebook that would support or diminish an applicant?

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