Question 1

What is the difference between training and developing? What are some methods companies use to teach employees?

Accepted Answer

Training and development are both import

Question 2

Your company uses a performance evaluation device that contains an item that looks like Table 1.What kind of evaluation device is this?

Accepted Answer

A) Behaviorally-anchored rating scale 
B) Ranking scale 
C) Graphic rating scale 
D) Equal interval rating scale 
E) Special test scale 
A) Behaviorally-anchored rating scale 
B) Ranking scale 
C) Graphic rating scale 
D) Equal interval rating scale 
E) Special test scale

Question 3

____ created an insurance program to provide income for workers while they recover from on-the-job injuries.

Accepted Answer

A) The Employee Income Security Act 
B) The Fair Labor Standards Act 
C) The Equal Pay Act 
D) Workers' compensation 
E) The Occupational Safety and Health Act 
A) The Employee Income Security Act 
B) The Fair Labor Standards Act 
C) The Equal Pay Act 
D) Workers' compensation 
E) The Occupational Safety and Health Act

Question 4

Steve sells traffic signs and tape to municipalities.In his region he has a few affluent communities that order the best items.Carla has even more communities in her region that are affluent,and she sells even more items.If their supervisor does not use some adjustment factor to account for the differences in regions when evaluating the performance of the two workers,the evaluations will exhibit

Accepted Answer

A) adverse impact. 
B) halo effect. 
C) recency effect. 
D) opportunity bias. 
E) global bias. 
A) adverse impact. 
B) halo effect. 
C) recency effect. 
D) opportunity bias. 
E) global bias.

Question 5

Which of the following is NOT a factor that affects the wage-level decision?

Accepted Answer

A) Industry averages 
B) Law of supply and demand 
C) What other employers in the area are paying 
D) Job evaluation 
E) Ability to pay 
A) Industry averages 
B) Law of supply and demand 
C) What other employers in the area are paying 
D) Job evaluation 
E) Ability to pay

Question 6

Once the firm has developed a pool of applicants,the next step is

Accepted Answer

A) tests. 
B) selection. 
C) revision of the skills inventory. 
D) interviews. 
E) validation. 
A) tests. 
B) selection. 
C) revision of the skills inventory. 
D) interviews. 
E) validation.

Question 7

The ____________________ decision is made through job evaluation.

Accepted Answer

The answer of The ____________________ decision is made through job...

Question 8

Those activities directed at attracting,developing,and maintaining an effective workforce are called

Accepted Answer

A) recruiting. 
B) selection. 
C) employee relations. 
D) labor relations. 
E) human resource management. 
A) recruiting. 
B) selection. 
C) employee relations. 
D) labor relations. 
E) human resource management.

Question 9

____________________ often like to work independently and tend to identify more strongly with their profession than with any company.

Accepted Answer

The answer of ____________________ often like to work independently and...

Question 10

Jan is an average salesperson.She tends to make her sales quota four out of every five months.Last month she closed the largest sale that her company has ever made in its history.Even though there is no indication that she is now an exceptional salesperson,her supervisor ranked her as one.This is an example of how a ____ error can influence a performance appraisal.

Accepted Answer

A) halo 
B) leniency 
C) recency 
D) frequency 
E) vestibule 
A) halo 
B) leniency 
C) recency 
D) frequency 
E) vestibule

Question 11

Top managers at GE are highly regarded by other companies.They are frequently approached by executive search firms with information about openings at other companies.The managers are examples of

Accepted Answer

A) emergent workers. 
B) knowledge workers. 
C) contributory employees. 
D) task-oriented employees. 
E) job-oriented workers. 
A) emergent workers. 
B) knowledge workers. 
C) contributory employees. 
D) task-oriented employees. 
E) job-oriented workers.

Question 12

Total sales,budget expenditure,and the number of claims processed are all examples of

Accepted Answer

A) training methods. 
B) predictive validation methods. 
C) content validation methods. 
D) objective performance appraisal criteria. 
E) judgmental performance appraisal criteria. 
A) training methods. 
B) predictive validation methods. 
C) content validation methods. 
D) objective performance appraisal criteria. 
E) judgmental performance appraisal criteria.

Question 13

A union can represent wage earners,but not salaried employees.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following federal laws does NOT have a direct impact on human resource management?

Accepted Answer

A) Americans with Disabilities Act 
B) Trademark Law Revision Act of 1988 
C) Fair Labor Standards Act 
D) Civil Rights Act of 1991 
E) Labor-Management Relations Act 
A) Americans with Disabilities Act 
B) Trademark Law Revision Act of 1988 
C) Fair Labor Standards Act 
D) Civil Rights Act of 1991 
E) Labor-Management Relations Act

Question 15

Most organizations provide regular training and development programs for managers and employees.

Accepted Answer

A) True 
 B)False

Question 16

Do you want to work as a manager in an organization that used a 360-degree evaluation or one that allows only the boss to evaluate you? Why?

Accepted Answer

I would prefer to work in an organizatio

Question 17

Howard has a six month old son.Howard is thankful for the ____ every time he pushes a stroller down a ramp or has more space in a store.The act has helped a broad range of people.

Accepted Answer

A) Occupational Safety and Health Act 
B) Civil Rights Act 
C) Fair Labor Standards Act 
D) National Labor Relations Act 
E) Americans with Disabilities Act 
A) Occupational Safety and Health Act 
B) Civil Rights Act 
C) Fair Labor Standards Act 
D) National Labor Relations Act 
E) Americans with Disabilities Act

Question 18

In unionized firms,internal recruitment methods are

Accepted Answer

A) required by the National Labor Relations Act (Wagner Act). 
B) usually required in the labor agreement. 
C) strictly a management prerogative. 
D) part of the labor contract only when seniority is not the basis for promotion. 
E) rarely, if ever, used. 
A) required by the National Labor Relations Act (Wagner Act). 
B) usually required in the labor agreement. 
C) strictly a management prerogative. 
D) part of the labor contract only when seniority is not the basis for promotion. 
E) rarely, if ever, used.

Question 19

Which of the following actions would violate the intent of the Equal Pay Act?

Accepted Answer

A) Refusing to hire women 
B) Paying a man more than a woman doing the same job because he had worked for the company longer than she 
C) Paying a man more than a woman doing the same work simply because he has qualifications she does not have 
D) Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family 
E) Using performance differences as justification for pay differences between men and women doing the same job 
A) Refusing to hire women 
B) Paying a man more than a woman doing the same job because he had worked for the company longer than she 
C) Paying a man more than a woman doing the same work simply because he has qualifications she does not have 
D) Paying a woman less than a man doing the same work because she is the second wage earner in a dual-career family 
E) Using performance differences as justification for pay differences between men and women doing the same job

Question 20

Comment on the following statement by Peter Drucker: "In the case of knowledge workers,the employer no longer owns the tools of production.Today it is the employee that owns them."

Accepted Answer

Students should realize that especially

What is the difference between training and developing? What are some methods companies use to teach employees?

Your company uses a performance evaluation device that contains an item that looks like Table 1.What kind of evaluation device is this?

____ created an insurance program to provide income for workers while they recover from on-the-job injuries.

Which of the following is NOT a factor that affects the wage-level decision?

Once the firm has developed a pool of applicants,the next step is

The ____________________ decision is made through job evaluation.

Those activities directed at attracting,developing,and maintaining an effective workforce are called

____________________ often like to work independently and tend to identify more strongly with their profession than with any company.

Top managers at GE are highly regarded by other companies.They are frequently approached by executive search firms with information about openings at other companies.The managers are examples of

Total sales,budget expenditure,and the number of claims processed are all examples of

A union can represent wage earners,but not salaried employees.

Which of the following federal laws does NOT have a direct impact on human resource management?

Most organizations provide regular training and development programs for managers and employees.

Do you want to work as a manager in an organization that used a 360-degree evaluation or one that allows only the boss to evaluate you? Why?

Howard has a six month old son.Howard is thankful for the ____ every time he pushes a stroller down a ramp or has more space in a store.The act has helped a broad range of people.

In unionized firms,internal recruitment methods are

Which of the following actions would violate the intent of the Equal Pay Act?

Comment on the following statement by Peter Drucker: "In the case of knowledge workers,the employer no longer owns the tools of production.Today it is the employee that owns them."

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

Filters

Exam 14: Managing Human Resources in Organizations

What is the difference between training and developing? What are some methods companies use to teach employees?

Your company uses a performance evaluation device that contains an item that looks like Table 1.What kind of evaluation device is this?

____ created an insurance program to provide income for workers while they recover from on-the-job injuries.

Which of the following is NOT a factor that affects the wage-level decision?

Once the firm has developed a pool of applicants,the next step is

The ____________________ decision is made through job evaluation.

Those activities directed at attracting,developing,and maintaining an effective workforce are called

____________________ often like to work independently and tend to identify more strongly with their profession than with any company.

Top managers at GE are highly regarded by other companies.They are frequently approached by executive search firms with information about openings at other companies.The managers are examples of

Total sales,budget expenditure,and the number of claims processed are all examples of

A union can represent wage earners,but not salaried employees.

Which of the following federal laws does NOT have a direct impact on human resource management?

Most organizations provide regular training and development programs for managers and employees.

Do you want to work as a manager in an organization that used a 360-degree evaluation or one that allows only the boss to evaluate you? Why?

Howard has a six month old son.Howard is thankful for the ____ every time he pushes a stroller down a ramp or has more space in a store.The act has helped a broad range of people.

In unionized firms,internal recruitment methods are

Which of the following actions would violate the intent of the Equal Pay Act?

Comment on the following statement by Peter Drucker: "In the case of knowledge workers,the employer no longer owns the tools of production.Today it is the employee that owns them."

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

Filters