Question 1

Apple co-founder Steve Jobs resigned as CEO for health reasons.Tim Cook took over.Cook had been with Apple for 13 years.This promotion resulted in

Accepted Answer

A) a drop in morale. 
B) an increase in turnover. 
C) the ripple effect. 
D) complaints from the union. 
E) the loss of highly qualified employees. 
A) a drop in morale. 
B) an increase in turnover. 
C) the ripple effect. 
D) complaints from the union. 
E) the loss of highly qualified employees.

Question 2

What must happen first before employees can form a new local union?

Accepted Answer

A) Employees must become interested in having a union. 
B) The NLRB must set up a vote. 
C) The Teamsters must make speeches. 
D) The employer must become interested in having a union. 
E) Thirty percent of employees must sign authorization cards. 
A) Employees must become interested in having a union. 
B) The NLRB must set up a vote. 
C) The Teamsters must make speeches. 
D) The employer must become interested in having a union. 
E) Thirty percent of employees must sign authorization cards.

Question 3

Which of the following information is included in a job description?

Accepted Answer

A) Qualifications required of the job incumbent 
B) Conditions under which the work is done 
C) Lists of skills 
D) Lists of abilities 
E) Required credentials 
A) Qualifications required of the job incumbent 
B) Conditions under which the work is done 
C) Lists of skills 
D) Lists of abilities 
E) Required credentials

Question 4

Fifty percent of the firm's employees must sign authorization cards before the National Labor Relations Board will conduct a union certification election.

Accepted Answer

A) True 
 B)False

Question 5

If you are required by the courts or other directives to have an affirmative action plan,which of the following actions must you take?

Accepted Answer

A) Abide by the requirements of passive nondiscrimination in all hiring practices 
B) Actively recruit minorities so your labor force will eventually be the same as the relevant labor market 
C) Discharge current employees and hire minorities to create the required balance in your workforce 
D) Just ensure that everyone who applies for a job is given equal opportunity to be hired 
E) Discharge any employee who does not join the union within the prescribed time period 
A) Abide by the requirements of passive nondiscrimination in all hiring practices 
B) Actively recruit minorities so your labor force will eventually be the same as the relevant labor market 
C) Discharge current employees and hire minorities to create the required balance in your workforce 
D) Just ensure that everyone who applies for a job is given equal opportunity to be hired 
E) Discharge any employee who does not join the union within the prescribed time period

Question 6

____________________ was once relegated to second-class status in many organizations,but its importance has grown dramatically in the last two decades.
or

Accepted Answer

Human reso

Question 7

The California Highway Patrol Academy has all of its candidates for promotion attend a multiple-day evaluation session during which they undergo a battery of tests,interviews,and simulated work experiences.This is an example of

Accepted Answer

A) an assessment center. 
B) a structured orientation process. 
C) a job analysis. 
D) external recruiting. 
E) attrition. 
A) an assessment center. 
B) a structured orientation process. 
C) a job analysis. 
D) external recruiting. 
E) attrition.

Question 8

List and briefly describe the provisions of the federal laws or directives dealing with equal employment that were covered in the text.

Accepted Answer

The federal laws and directives dealing

Question 9

When organizations rely on contingent workers,they need to be careful of all EXCEPT which of the following?

Accepted Answer

A) They manage the flexibility carefully. 
B) They understand advantages and disadvantages of contingent workers. 
C) They document the real cost of contingent workers. 
D) They integrate contingent workers into their overall strategy. 
E) They pay above-average wage-level. 
A) They manage the flexibility carefully. 
B) They understand advantages and disadvantages of contingent workers. 
C) They document the real cost of contingent workers. 
D) They integrate contingent workers into their overall strategy. 
E) They pay above-average wage-level.

Question 10

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

Accepted Answer

A) validate selection methods. 
B) establish a basis for rewards. 
C) provide feedback to help employees improve performance. 
D) help determine training and development needs. 
E) All of these choices 
A) validate selection methods. 
B) establish a basis for rewards. 
C) provide feedback to help employees improve performance. 
D) help determine training and development needs. 
E) All of these choices

Question 11

A commonly used technique for planning specific human resource requirements in higher-level positions is the

Accepted Answer

A) labor regression analysis. 
B) skills inventory. 
C) performance appraisal system. 
D) replacement chart. 
E) career opportunity roster. 
A) labor regression analysis. 
B) skills inventory. 
C) performance appraisal system. 
D) replacement chart. 
E) career opportunity roster.

Question 12

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

Accepted Answer

The answer of ____________________ is allowing the assessment of an...

Question 13

A labor agreement is enforced by the

Accepted Answer

A) grievance procedure. 
B) union rights clause. 
C) management rights clause. 
D) union security clause. 
E) strike/lockout clause. 
A) grievance procedure. 
B) union rights clause. 
C) management rights clause. 
D) union security clause. 
E) strike/lockout clause.

Question 14

The process for determining compensation requires employers to go through which process?

Accepted Answer

A) Job evaluation, job analysis, and performance appraisal 
B) Wage-level, wage structure, and individual wage 
C) Wage-level, wage structure, individual wage and benefits level 
D) Job evaluation and job analysis 
E) Job evaluation, job analysis, and benefit level 
A) Job evaluation, job analysis, and performance appraisal 
B) Wage-level, wage structure, and individual wage 
C) Wage-level, wage structure, individual wage and benefits level 
D) Job evaluation and job analysis 
E) Job evaluation, job analysis, and benefit level

Question 15

You are reading a document that says that a job applicant must have a valid driver's license,be a citizen of the United States,and be available evenings and weekends.You are reading a

Accepted Answer

A) classified ad. 
B) job analysis. 
C) job description. 
D) recruiting statement. 
E) job specification. 
A) classified ad. 
B) job analysis. 
C) job description. 
D) recruiting statement. 
E) job specification.

Question 16

In human resource management terminology,the bonus that a manager may receive is referred to as

Accepted Answer

A) benefits. 
B) compensation. 
C) the wage and benefit package. 
D) perquisites. 
E) remuneration. 
A) benefits. 
B) compensation. 
C) the wage and benefit package. 
D) perquisites. 
E) remuneration.

Question 17

____________________ membership began to steadily decline in the mid-1950s and is now about 12%.

Accepted Answer

The answer of ____________________ membership began to steadily decline in...

Question 18

A(n)____ decision is based on the comparison of a company's wages with those of other companies.

Accepted Answer

A) wage-structure 
B) wage-incentive 
C) wage-level 
D) equitable compensation 
E) compensation-valence 
A) wage-structure 
B) wage-incentive 
C) wage-level 
D) equitable compensation 
E) compensation-valence

Question 19

Employers are required by law to provide their employees with ____,a benefit.

Accepted Answer

A) employer-funded pension funds 
B) workers' compensation 
C) health insurance 
D) retraining for laid-off workers 
E) life insurance 
A) employer-funded pension funds 
B) workers' compensation 
C) health insurance 
D) retraining for laid-off workers 
E) life insurance

Question 20

Job descriptions contain duties,working conditions,tools,materials,and equipment used to perform the job.

Accepted Answer

A) True 
 B)False

Exam 14: Managing Human Resources in Organizations

Apple co-founder Steve Jobs resigned as CEO for health reasons.Tim Cook took over.Cook had been with Apple for 13 years.This promotion resulted in

What must happen first before employees can form a new local union?

Which of the following information is included in a job description?

Fifty percent of the firm's employees must sign authorization cards before the National Labor Relations Board will conduct a union certification election.

If you are required by the courts or other directives to have an affirmative action plan,which of the following actions must you take?

____________________ was once relegated to second-class status in many organizations,but its importance has grown dramatically in the last two decades. or

The California Highway Patrol Academy has all of its candidates for promotion attend a multiple-day evaluation session during which they undergo a battery of tests,interviews,and simulated work experiences.This is an example of

List and briefly describe the provisions of the federal laws or directives dealing with equal employment that were covered in the text.

When organizations rely on contingent workers,they need to be careful of all EXCEPT which of the following?

Performance appraisals are a formal assessment of employees that should be conducted regularly because they

A commonly used technique for planning specific human resource requirements in higher-level positions is the

____________________ is allowing the assessment of an employee on one dimension to "spread" to ratings of that employee on other dimensions.

A labor agreement is enforced by the

The process for determining compensation requires employers to go through which process?

You are reading a document that says that a job applicant must have a valid driver's license,be a citizen of the United States,and be available evenings and weekends.You are reading a

In human resource management terminology,the bonus that a manager may receive is referred to as

____________________ membership began to steadily decline in the mid-1950s and is now about 12%.

A(n)____ decision is based on the comparison of a company's wages with those of other companies.

Employers are required by law to provide their employees with ____,a benefit.

Job descriptions contain duties,working conditions,tools,materials,and equipment used to perform the job.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

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