Question 1

Walgreens plans to install call buttons near heavy items in their stores.This is an example of a(n)____ innovation.

Accepted Answer

A) mechanical 
B) managerial 
C) incremental 
D) product 
E) process 
A) mechanical 
B) managerial 
C) incremental 
D) product 
E) process

Question 2

When individuals who will be affected by the impending change must be led to recognize why the change is necessary the organization is ____________________.

Accepted Answer

The answer of When individuals who will be affected by...

Question 3

Innovation application is the stage at which an organization introduces new products or services to the marketplace.

Accepted Answer

A) True 
 B)False

Question 4

The business world is a relatively unstable environment.However managers are needed in many careers with more stability like state and federal government,school administration,and faith based organizations.Where do you want to work? Describe the organizational change you expect to experience there.

Accepted Answer

I would like to work in a state or feder

Question 5

Walgreens is attaching magnifying glasses to shelves to help customers read packages.The change is an example of ____________________ innovation.

Accepted Answer

The answer of Walgreens is attaching magnifying glasses to shelves...

Question 6

Google launched Google+ for social networking.Google+ is a ____ change.

Accepted Answer

A) functional 
B) planned 
C) line management 
D) reactive 
E) hierarchical 
A) functional 
B) planned 
C) line management 
D) reactive 
E) hierarchical

Question 7

During the Lewin model's second step in the change process

Accepted Answer

A) people resist change because of self-interests. 
B) managers select a change technique. 
C) the change is implemented. 
D) those who adapt well to the change are rewarded. 
E) the organization automates obsolete work practices. 
A) people resist change because of self-interests. 
B) managers select a change technique. 
C) the change is implemented. 
D) those who adapt well to the change are rewarded. 
E) the organization automates obsolete work practices.

Question 8

ERP is a(n)____________________ change.

Accepted Answer

technology

Question 9

Successful OD is done usually when everyone perceives an urgent need for change,and they start with a new,clean slate.

Accepted Answer

A) True 
 B)False

Question 10

Every successful innovation bears its own seeds of ____________________.

Accepted Answer

The answer of Every successful innovation bears its own seeds...

Question 11

Rite Aid is using bigger fonts on its private label packages to make it easier for older customers to read.This is an example of ____________________ innovation.

Accepted Answer

The answer of Rite Aid is using bigger fonts on...

Question 12

Organization ____________________ is a planned,organization-wide effort to enhance organizational effectiveness through behavioral science knowledge.

Accepted Answer

The answer of Organization ____________________ is a planned,organization-wide effort to...

Question 13

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Accepted Answer

A) True 
 B)False

Question 14

____________________ is the managed effort of an organization to develop new products or services and/or new uses for existing products or services.

Accepted Answer

The answer of ____________________ is the managed effort of an...

Question 15

Briefly describe the results that have been achieved using OD interventions.How do we know that the results were the result of the intervention rather than some other factor?

Accepted Answer

OD interventions have been successful in

Question 16

Survey feedback results gathered in connection with organization development should be provided to top management only.

Accepted Answer

A) True 
 B)False

Question 17

General Motors frequently asks its employees to measure such things as supervisor effectiveness.This is an OD technique known as ____.

Accepted Answer

A) surveys 
B) team building 
C) process consultation 
D) diagnostic activities 
E) third-party peacemaking 
A) surveys 
B) team building 
C) process consultation 
D) diagnostic activities 
E) third-party peacemaking

Question 18

The intervention technique called ____ has organization development consultants observe the communication patterns and methods of cooperation and conflict resolution in an organization.

Accepted Answer

A) technostructural activities 
B) team building 
C) process consultation 
D) diagnostic activities 
E) third-party peacemaking 
A) technostructural activities 
B) team building 
C) process consultation 
D) diagnostic activities 
E) third-party peacemaking

Question 19

The stage in which an organization takes a developed idea and uses it in the design of new products is the innovation ____________________ stage.

Accepted Answer

The answer of The stage in which an organization takes...

Question 20

Coca-Cola launched a bottle with a new size and shape.The soda pop stayed the same.This is an example of a(n)____ innovation.

Accepted Answer

A) incremental 
B) radical 
C) diversified 
D) functional 
E) differentiated 
A) incremental 
B) radical 
C) diversified 
D) functional 
E) differentiated

Exam 13: Managing Organization Change and Innovation

Walgreens plans to install call buttons near heavy items in their stores.This is an example of a(n)____ innovation.

When individuals who will be affected by the impending change must be led to recognize why the change is necessary the organization is ____________________.

Innovation application is the stage at which an organization introduces new products or services to the marketplace.

The business world is a relatively unstable environment.However managers are needed in many careers with more stability like state and federal government,school administration,and faith based organizations.Where do you want to work? Describe the organizational change you expect to experience there.

Walgreens is attaching magnifying glasses to shelves to help customers read packages.The change is an example of ____________________ innovation.

Google launched Google+ for social networking.Google+ is a ____ change.

During the Lewin model's second step in the change process

ERP is a(n)____________________ change.

Successful OD is done usually when everyone perceives an urgent need for change,and they start with a new,clean slate.

Every successful innovation bears its own seeds of ____________________.

Rite Aid is using bigger fonts on its private label packages to make it easier for older customers to read.This is an example of ____________________ innovation.

Organization ____________________ is a planned,organization-wide effort to enhance organizational effectiveness through behavioral science knowledge.

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

____________________ is the managed effort of an organization to develop new products or services and/or new uses for existing products or services.

Briefly describe the results that have been achieved using OD interventions.How do we know that the results were the result of the intervention rather than some other factor?

Survey feedback results gathered in connection with organization development should be provided to top management only.

General Motors frequently asks its employees to measure such things as supervisor effectiveness.This is an OD technique known as ____.

The intervention technique called ____ has organization development consultants observe the communication patterns and methods of cooperation and conflict resolution in an organization.

The stage in which an organization takes a developed idea and uses it in the design of new products is the innovation ____________________ stage.

Coca-Cola launched a bottle with a new size and shape.The soda pop stayed the same.This is an example of a(n)____ innovation.

Managing and the Managers Job

Traditional and Contemporary Issues and Challenges

The Environment and Culture of Organizations

The Ethical and Social Environment

The Global Environment

The Multicultural Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing New Venture Formation and Entrepreneurship

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources in Organizations

Basic Elements of Individual Behavior in Organizations

Managing Employee Motivation and Performance

Managing Leadership and Influence Processes

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality, and Productivity

Managing Information and Information Technology

Filters