Exam 16: Motivating Employees

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Briefly describe social learning theory and its three elements.

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Extrinsic rewards refers to the satisfaction a person receives in the process of performing a particular action.

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_____ is the extent to which doing the job provides information back to the employee about his or her performance.

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Rewards given by another person are intrinsic rewards.

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Which of the following is the arousal, direction, and persistence of behavior?

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_____ combines a series of tasks into one new, broader job.

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Which of the following is a content theory that proposes that people are motivated by physiological, safety, belongingness, esteem, and self-actualization needs?

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In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed and which is(are) not dependent on relationships with other people?

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Which of the following is NOT a need proposed by Maslow in his hierarchy of needs theory?

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Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

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_____ theories explain how workers select behavioral actions to meet their needs and determine whether their choices were successful.

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A need for power, a need for accomplishment and a need for superior power is proposed by David McClelland's acquired needs theory.

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The delegation of power and authority to subordinates is called _____.

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Sally enjoys her job as a teacher, not because of the pay or benefits, but because she feels good about shaping the minds of tomorrow's leaders. Sally is motivated by:

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The job characteristic of autonomy influences the worker's experiencing meaningfulness of work.

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Samuel, a sales associate at an electronics store, learns that his base pay is higher than any other sales associate in the store. He justifies his higher salary to the idea that he must be a top sales associate, generating more revenue than anyone else. This example demonstrates which method for reducing perceived inequity?

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Goal acceptance, in goal-setting theory, means that employees have to "buy into" the goals and be committed to them.

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Punishment is the imposition of an unpleasant outcome following undesirable behavior.

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Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try:

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A motivation theory based on the relationship between a given behavior and its consequences is called the _____.

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