Question 1

The team approach to departmentalization is a response to:

Accepted Answer

A)  lack of participative teams. 
B)  centralized decision-making. 
C)  the competitive global environment. 
D)  all of these. 
E)  both lack of participative teams and centralized decision-making. 
A)  lack of participative teams. 
B)  centralized decision-making. 
C)  the competitive global environment. 
D)  all of these. 
E)  both lack of participative teams and centralized decision-making. D

Question 2

List the five approaches to departmentalization.

Accepted Answer

Vertical functional, divisional, horizontal matrix, teams, and virtual network.

Question 3

Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

Accepted Answer

A) True 
 B)False  False

Question 4

The principle of unity of command suggests that managers within an organization should reach agreement on the goals and objectives of the organization.

Accepted Answer

A) True 
 B)False

Question 5

The outcome of information and cooperation is _____.

Accepted Answer

A)  organization 
B)  planning 
C)  coordination 
D)  differentiation 
E)  controlling 
A)  organization 
B)  planning 
C)  coordination 
D)  differentiation 
E)  controlling

Question 6

_____ refers to the fact that services are perishable and cannot be stored in inventory.

Accepted Answer

A)  Boundarylessness 
B)  Tangible output 
C)  Intangible output 
D)  Flexible operations 
E)  Centralization 
A)  Boundarylessness 
B)  Tangible output 
C)  Intangible output 
D)  Flexible operations 
E)  Centralization

Question 7

A(n) _____ works best in a stable organizational environment.

Accepted Answer

A)  loose organizational structure 
B)  vertical structure 
C)  organic structure 
D)  horizontal structure 
E)  loose organizational structure or an organic structure 
A)  loose organizational structure 
B)  vertical structure 
C)  organic structure 
D)  horizontal structure 
E)  loose organizational structure or an organic structure

Question 8

Some degree of vertical hierarchy is often needed to provide a framework in which to accomplish tasks. However, an organization's vertical structure needs to be balanced with horizontal mechanisms. In an essay, describe how a manager decides whether to design a structure that emphasizes the formal vertical or the adaptive horizontal structure.

Accepted Answer

Organizational goals, the environment in

Question 9

Scenario - Javier Gomez 
Javier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments, including sales, production, and legal defense.
-If Javier organizes with a horizontal matrix structure, some potential advantages that he could anticipate include all of the following, EXCEPT:

Accepted Answer

A)  a more efficient use of resources. 
B)  greater flexibility and adaptability to a changing environment. 
C)  development of both general and specialist management skills. 
D)  decreased need for coordination among managers. 
E)  all of these are potential advantages. 
A)  a more efficient use of resources. 
B)  greater flexibility and adaptability to a changing environment. 
C)  development of both general and specialist management skills. 
D)  decreased need for coordination among managers. 
E)  all of these are potential advantages.

Question 10

Which of the following refers to the number of employees reporting to a supervisor?

Accepted Answer

A)  The line of authority 
B)  The span of management 
C)  The chain of command 
D)  The management chain 
E)  Delegation 
A)  The line of authority 
B)  The span of management 
C)  The chain of command 
D)  The management chain 
E)  Delegation

Question 11

List the three basic types of production technology.

Accepted Answer

The three basic types of produ

Question 12

Which department performs tasks that reflect the organization's primary goals and mission?

Accepted Answer

A)  Line 
B)  Staff 
C)  Primary 
D)  Functional 
E)  Strategic planning 
A)  Line 
B)  Staff 
C)  Primary 
D)  Functional 
E)  Strategic planning

Question 13

The deployment of organizational resources to achieve strategic goals refers to organizing.

Accepted Answer

A) True 
 B)False

Question 14

The number of employees reporting to a supervisor is his or her span of management.

Accepted Answer

A) True 
 B)False

Question 15

Many hierarchical levels and a correspondingly narrow span of management refers to a flat structure.

Accepted Answer

A) True 
 B)False

Question 16

The duty to perform the task or activity an employee has been assigned is called accountability.

Accepted Answer

A) True 
 B)False

Question 17

The divisional structure fosters excellent coordination within divisions, but coordination across divisions is often poor.

Accepted Answer

A) True 
 B)False

Question 18

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Accepted Answer

(1) Work performed by subordinates is st

Question 19

Flash Card Inc. recently underwent a significant company-wide change that involved revision of its manufacturing and leadership processes. The result of this was a stronger emphasis on horizontal coordination. This level of change is referred to as _____.

Accepted Answer

A)  reorganization 
B)  reengineering 
C)  e-engineering 
D)  strategic planning 
E)  corporate structuring 
A)  reorganization 
B)  reengineering 
C)  e-engineering 
D)  strategic planning 
E)  corporate structuring

Question 20

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

Accepted Answer

A)  Department manager 
B)  Middle manager 
C)  First-level supervisor 
D)  Project manager 
E)  Chairman of the board 
A)  Department manager 
B)  Middle manager 
C)  First-level supervisor 
D)  Project manager 
E)  Chairman of the board

The team approach to departmentalization is a response to:

List the five approaches to departmentalization.

Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

The principle of unity of command suggests that managers within an organization should reach agreement on the goals and objectives of the organization.

The outcome of information and cooperation is _____.

_____ refers to the fact that services are perishable and cannot be stored in inventory.

A(n) _____ works best in a stable organizational environment.

Which of the following refers to the number of employees reporting to a supervisor?

List the three basic types of production technology.

Which department performs tasks that reflect the organization's primary goals and mission?

The deployment of organizational resources to achieve strategic goals refers to organizing.

The number of employees reporting to a supervisor is his or her span of management.

Many hierarchical levels and a correspondingly narrow span of management refers to a flat structure.

The duty to perform the task or activity an employee has been assigned is called accountability.

The divisional structure fosters excellent coordination within divisions, but coordination across divisions is often poor.

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Flash Card Inc. recently underwent a significant company-wide change that involved revision of its manufacturing and leadership processes. The result of this was a stronger emphasis on horizontal coordination. This level of change is referred to as _____.

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 10: Designing Organization Structure

The team approach to departmentalization is a response to:

List the five approaches to departmentalization.

Divisions are created, in functional structures, as self-contained units with separate functional departments for each division.

The principle of unity of command suggests that managers within an organization should reach agreement on the goals and objectives of the organization.

The outcome of information and cooperation is _____.

_____ refers to the fact that services are perishable and cannot be stored in inventory.

A(n) _____ works best in a stable organizational environment.

Which of the following refers to the number of employees reporting to a supervisor?

List the three basic types of production technology.

Which department performs tasks that reflect the organization's primary goals and mission?

The deployment of organizational resources to achieve strategic goals refers to organizing.

The number of employees reporting to a supervisor is his or her span of management.

Many hierarchical levels and a correspondingly narrow span of management refers to a flat structure.

The duty to perform the task or activity an employee has been assigned is called accountability.

The divisional structure fosters excellent coordination within divisions, but coordination across divisions is often poor.

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Flash Card Inc. recently underwent a significant company-wide change that involved revision of its manufacturing and leadership processes. The result of this was a stronger emphasis on horizontal coordination. This level of change is referred to as _____.

Lisa is responsible for coordinating the efforts of several different departments. Which of the following titles best describes her position?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters