Question 1

The ability to motivate others is considered a technical management skill.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is a function of management?

Accepted Answer

A)  Human resources 
B)  Raw materials 
C)  Efficiency 
D)  Planning 
E)  Effectiveness 
A)  Human resources 
B)  Raw materials 
C)  Efficiency 
D)  Planning 
E)  Effectiveness D

Question 3

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the _____ role.

Accepted Answer

A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader 
A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader E

Question 4

A social entity that is goal directed and deliberately structured is referred to as a(n):

Accepted Answer

A)  organization. 
B)  management. 
C)  employee. 
D)  student. 
E)  task. 
A)  organization. 
B)  management. 
C)  employee. 
D)  student. 
E)  task.

Question 5

For a widget manufacturing company, worker-hours per widget is a measure of:

Accepted Answer

A)  organizational effectiveness. 
B)  organizational performance. 
C)  organizational efficiency. 
D)  organizational structure. 
E)  none of these. 
A)  organizational effectiveness. 
B)  organizational performance. 
C)  organizational efficiency. 
D)  organizational structure. 
E)  none of these.

Question 6

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Accepted Answer

A) True 
 B)False

Question 7

Recognizing the value of employees involves the organizing role of management.

Accepted Answer

A) True 
 B)False

Question 8

Department heads and division managers are examples of _____ managers.

Accepted Answer

The answer of Department heads and division managers are examples...

Question 9

Managers shift gears quickly and therefore, the average time spent on any one activity is less than _____.

Accepted Answer

A)  nine minutes 
B)  an hour 
C)  one workday 
D)  a half hour 
E)  a half day 
A)  nine minutes 
B)  an hour 
C)  one workday 
D)  a half hour 
E)  a half day

Question 10

Which of the following is most important at lower organizational levels?

Accepted Answer

A)  Planning skills 
B)  Human skills 
C)  Conceptual skills 
D)  Technical skills 
E)  None of these 
A)  Planning skills 
B)  Human skills 
C)  Conceptual skills 
D)  Technical skills 
E)  None of these

Question 11

_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Accepted Answer

The answer of _____ involves assigning tasks, grouping tasks into...

Question 12

A social entity that is goal directed and deliberately structured is called a(n) _____.

Accepted Answer

The answer of A social entity that is goal directed...

Question 13

Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

Accepted Answer

A) True 
 B)False

Question 14

Patty Rohrer is the director of human resources at Pet Grooming, Inc. She can be best described as a:

Accepted Answer

A)  top level manager. 
B)  project manager. 
C)  general manager. 
D)  first-line manager. 
E)  functional manager. 
A)  top level manager. 
B)  project manager. 
C)  general manager. 
D)  first-line manager. 
E)  functional manager.

Question 15

Which of the following best describes Stacey's position as a functional manager?

Accepted Answer

A)  She is responsible for several departments that perform different functions. 
B)  She organizes people across departments to perform a specific task. 
C)  She is responsible for a self-contained division and all the departments within it. 
D)  She supervises employees with similar training and skills. 
E)  None of these. 
A)  She is responsible for several departments that perform different functions. 
B)  She organizes people across departments to perform a specific task. 
C)  She is responsible for a self-contained division and all the departments within it. 
D)  She supervises employees with similar training and skills. 
E)  None of these.

Question 16

Marley is the executive director of the local Community for Critters. Her level in the management hierarchy is that of a(n):

Accepted Answer

A)  first-line manager. 
B)  middle manager. 
C)  top manager. 
D)  consultant. 
E)  operative. 
A)  first-line manager. 
B)  middle manager. 
C)  top manager. 
D)  consultant. 
E)  operative.

Question 17

The most important responsibilities for _____ managers include communicating a shared vision for the organization and shaping corporate culture.

Accepted Answer

A)  top 
B)  middle 
C)  first-line 
D)  leading 
E)  organizing 
A)  top 
B)  middle 
C)  first-line 
D)  leading 
E)  organizing

Question 18

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Accepted Answer

A)  Organizing 
B)  Motivating and communicating 
C)  Measuring 
D)  Developing people 
E)  Setting objectives 
A)  Organizing 
B)  Motivating and communicating 
C)  Measuring 
D)  Developing people 
E)  Setting objectives

Question 19

Effective managers must possess technical skills, human skills, and conceptual skills in varying degrees. After defining each term, justify your assessment of which of the three skills you deem to be most important to a successful manager.

Accepted Answer

(Answer will contain some or all of the

Question 20

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

Accepted Answer

A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills. 
A)  planning. 
B)  technical skills. 
C)  organizing. 
D)  controlling. 
E)  conceptual skills.

The ability to motivate others is considered a technical management skill.

Which of the following is a function of management?

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the _____ role.

A social entity that is goal directed and deliberately structured is referred to as a(n):

For a widget manufacturing company, worker-hours per widget is a measure of:

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Recognizing the value of employees involves the organizing role of management.

Department heads and division managers are examples of _____ managers.

Managers shift gears quickly and therefore, the average time spent on any one activity is less than _____.

Which of the following is most important at lower organizational levels?

_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

A social entity that is goal directed and deliberately structured is called a(n) _____.

Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

Patty Rohrer is the director of human resources at Pet Grooming, Inc. She can be best described as a:

Which of the following best describes Stacey's position as a functional manager?

Marley is the executive director of the local Community for Critters. Her level in the management hierarchy is that of a(n):

The most important responsibilities for _____ managers include communicating a shared vision for the organization and shaping corporate culture.

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Effective managers must possess technical skills, human skills, and conceptual skills in varying degrees. After defining each term, justify your assessment of which of the three skills you deem to be most important to a successful manager.

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 1: The World of Innovative Management

The ability to motivate others is considered a technical management skill.

Which of the following is a function of management?

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the _____ role.

A social entity that is goal directed and deliberately structured is referred to as a(n):

For a widget manufacturing company, worker-hours per widget is a measure of:

A manager's ability to work with and through other people and to work effectively as a group member is called human skills.

Recognizing the value of employees involves the organizing role of management.

Department heads and division managers are examples of _____ managers.

Managers shift gears quickly and therefore, the average time spent on any one activity is less than _____.

Which of the following is most important at lower organizational levels?

_____ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

A social entity that is goal directed and deliberately structured is called a(n) _____.

Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

Patty Rohrer is the director of human resources at Pet Grooming, Inc. She can be best described as a:

Which of the following best describes Stacey's position as a functional manager?

Marley is the executive director of the local Community for Critters. Her level in the management hierarchy is that of a(n):

The most important responsibilities for _____ managers include communicating a shared vision for the organization and shaping corporate culture.

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which aspect of what managers do?

Effective managers must possess technical skills, human skills, and conceptual skills in varying degrees. After defining each term, justify your assessment of which of the three skills you deem to be most important to a successful manager.

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters