Exam 1: The World of Innovative Management

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Controlling involves monitoring employee's activities and taking corrective action as necessary.

(True/False)
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Which of the following is not a decisional role?

(Multiple Choice)
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We might expect managers in nonprofit organizations to place more emphasis on the roles of spokesperson, leader, and resource allocator.

(True/False)
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Which of the following roles involve bargaining with others to meet the unit or departmental goals?

(Multiple Choice)
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Allocating resources across the organization is part of the organizing management function.

(True/False)
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_____ skills refers to the cognitive ability to see the organization as a whole and the relationship among its parts.

(Short Answer)
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_____ are responsible for departments that perform a single task and have employees with similar training skills.

(Multiple Choice)
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Scenario - Barry Miller The promotion to first line manager took place just six weeks ago for Barry Miller. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job. -The managerial skill that is least important at Barry's middle-level management position is:

(Multiple Choice)
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Which of these managers are in charge of departments such as finance and HR that support line departments?

(Multiple Choice)
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An organization is a social entity that is goal directed and deliberately structured.

(True/False)
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The nature of management is to cope with _____ and far-reaching challenges.

(Multiple Choice)
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Success in the new workplace depends on the strength and quality of _____.

(Multiple Choice)
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Of all management duties, one of the things managers like the least is:

(Multiple Choice)
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_____ skills refers to the manager's ability to work with and through other people and to work effectively as a group member.

(Short Answer)
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Which of the following are responsible for the entire organization?

(Multiple Choice)
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In the spokesperson role, a manager forwards information to other organization members.

(True/False)
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When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of _____.

(Multiple Choice)
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Scenario - Barry Miller The promotion to first line manager took place just six weeks ago for Barry Miller. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job. -In his job, Barry needs to:

(Multiple Choice)
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The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

(Multiple Choice)
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Efficiency refers to the degree to which the organization achieves a stated objective.

(True/False)
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