Exam 1: The World of Innovative Management

A(n) _____ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization, and perhaps from outside the company as well.

List five of Mintzberg's ten managerial roles.

Since not-for-profit organizations do not have a conventional _____, managers may struggle with the question of what constitutes results and effectiveness.

Today's middle manager is responsible for creating a _____ rather than managing the flow of information up and down the hierarchy.

Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator. This is an example of use of which management skill?

The degree to which an organization achieves a stated goal refers to:

_____ are most important at the top management level.

Small businesses and nonprofit organizations require good management to achieve their goals. But the efforts and activities of each are directed toward a different "bottom line." Write an essay in which you a) describe a managerial position at a nonprofit where you would like to work, and b) discuss how the requirements differ from a managerial position in a large, for-profit organization. Incorporate the concepts you have learned about the manager's role in small businesses and nonprofit organizations.

What is the role of the liaison?

_____ managers are directly responsible for the production of goods and services.

_____ are responsible for several departments that perform different functions.

Consider the following three managers from Outrageous Outfitters, Inc. Tiffany Blanchard is the president, Timothy Thompson is the director of marketing, and Karen Baxter is a maintenance supervisor. Which of the following statements is true?

Selecting goals and ways to attain them refers to _____.

The nature of management is to cope with _____ and far-reaching challenges.

Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?

Describe the three categories of managerial roles and explain how do they differ.

The individual identity includes which of the following?

_____ skills is the cognitive ability to see the organization as a whole and the relationship among its parts.

Which of the following skill is the manager's ability to work with and through other people and to work effectively as a group member?

What is the main concern of first-level managers?