Exam 10: Designing Organization Structure

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Briefly explain the concept of line and staff departments and authority.

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Which of the following structures is most consistent with a strategy of stability?

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Louise works in the manufacturing department at Ice Sculptures. The work in Louise's department is low in task specialization. As a result, Louise:

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Reengineering is the outcome of information and cooperation.

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The radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed is called reengineering.

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Marissa was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is also known as a _____.

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Most organizations today discourage managers to delegate authority to the lower levels given the challenges to meet customer needs and adapt to the environment.

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The overseer of both the product and functional chains of command, responsible for the entire matrix is the matrix boss.

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_____ departments include all of those that provide specialized skills in support of _____ departments.

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In the _____ approach, a manufacturing company uses outside suppliers to provide entire chunks of a product, which are then assembled into a final product by a handful of workers.

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With a matix structure, the entire organization is made up of horizontal teams that coordinate their work and work directly with customers to accomplish the organization's goals.

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Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company CEO. Compared to YZ, Jacob's company has what type of organizational structure?

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In _____ production, firms produce goods in batches of one or a few products designed to customer specification.

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Organizational structure includes which of these?

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A rigid, vertical structure in an uncertain environment prevents the organization form adapting to change.

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The text states: "An organization's technology influences how it is structured." In a short essay, rewrite the above sentence in your own words and expound on its meaning. Be certain to include what is meant by "technology" in this context, and explain the relationship between technology and structure.

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The three characteristics of authority are that it must be _____, _____, and _____.

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The matrix approach can be highly effective in a complex, rapidly changing environment in which the organization needs to be flexible and adaptable.

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Which of the following structures works best in an uncertain organizational environment?

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What is the team approach to departmentalization and what are its main disadvantages?

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