Question 1

Process theories emphasize the needs that motivate people.

Accepted Answer

A) True 
 B)False

Question 2

Two ways to classify rewards are extrinsic and monetary.

Accepted Answer

A) True 
 B)False

Question 3

_____ influences the critical psychological state of experienced meaningfulness of work.

Accepted Answer

A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only 
A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only

Question 4

Extinction is defined as the withdrawal of positive reward.

Accepted Answer

A) True 
 B)False

Question 5

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Accepted Answer

A) True 
 B)False

Question 6

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

Accepted Answer

A) True 
 B)False

Question 7

There are several accepted theories that explain how people decide which behavioral actions meet their needs and assess whether their choices are successful. Three process theories are goal-setting, equity, and expectancy. In a short essay, choose one process theory and argue why it is most effective in energizing and motivating workers.

Accepted Answer

Goal setting: specific, challenging goal

Question 8

In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

Accepted Answer

A) True 
 B)False

Question 9

The delegation of power and authority to subordinates is referred to as:

Accepted Answer

A)  need for power. 
B)  need for achievement. 
C)  empowerment. 
D)  passing the buck. 
E)  need of affiliation. 
A)  need for power. 
B)  need for achievement. 
C)  empowerment. 
D)  passing the buck. 
E)  need of affiliation.

Question 10

Which of the following describes the value or attraction an individual has for an outcome?

Accepted Answer

A)  Motivators 
B)  Valence 
C)  O -> V expectancy 
D)  P -> O expectancy 
E)  E -> V expectancy 
A)  Motivators 
B)  Valence 
C)  O -> V expectancy 
D)  P -> O expectancy 
E)  E -> V expectancy

Question 11

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the _____ theory.

Accepted Answer

The answer of A modification of the needs hierarchy theory...

Question 12

_____ have the greatest impact, according to Herzberg, on job satisfaction.

Accepted Answer

A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these 
A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these

Question 13

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

Accepted Answer

A) True 
 B)False

Question 14

_____ involves whether putting effort into a task will lead to high performance.

Accepted Answer

The answer of _____ involves whether putting effort into a...

Question 15

A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

Accepted Answer

The answer of A state of _____ exists whenever the...

Question 16

List the five core job dimensions found in the job characteristics model.

Accepted Answer

The five dimensions are (1) sk

Question 17

Highroller Casinos provides good salaries and benefits, including bonuses of up to 25 percent of annual salaries. However, the company has been criticized for not establishing an achievement or recognition program for its employees. Which of the following best describes the company in terms of the two-factor theory?

Accepted Answer

A)  Good motivators and inadequate hygiene factors 
B)  Good hygiene factors and inadequate motivators 
C)  Good hygiene factors and motivators 
D)  Inadequate hygiene factors and motivators 
E)  None of the above 
A)  Good motivators and inadequate hygiene factors 
B)  Good hygiene factors and inadequate motivators 
C)  Good hygiene factors and motivators 
D)  Inadequate hygiene factors and motivators 
E)  None of the above

Question 18

Briefly explain expectancy theory.

Accepted Answer

Expectancy theory is based on the relati

Question 19

Ricky is a manager at InfoServices, where she rewards the top sales employee every month by giving him or her a high-definition TV or PC. This is an example of what employee motivation program?

Accepted Answer

A)  Pay for performance 
B)  Lifestyle award 
C)  Employee stock ownership plan 
D)  Flexible work schedule 
E)  Team-based compensation 
A)  Pay for performance 
B)  Lifestyle award 
C)  Employee stock ownership plan 
D)  Flexible work schedule 
E)  Team-based compensation

Question 20

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay. You hope that by ignoring him he will stop this senseless behavior. You are attempting to use which reinforcement tool?

Accepted Answer

A)  Extinction 
B)  Positive reinforcement 
C)  Negative reinforcement 
D)  Avoidance learning 
E)  Desired behavior is reinforced annually 
A)  Extinction 
B)  Positive reinforcement 
C)  Negative reinforcement 
D)  Avoidance learning 
E)  Desired behavior is reinforced annually

Process theories emphasize the needs that motivate people.

Two ways to classify rewards are extrinsic and monetary.

_____ influences the critical psychological state of experienced meaningfulness of work.

Extinction is defined as the withdrawal of positive reward.

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

The delegation of power and authority to subordinates is referred to as:

Which of the following describes the value or attraction an individual has for an outcome?

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the _____ theory.

_____ have the greatest impact, according to Herzberg, on job satisfaction.

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

_____ involves whether putting effort into a task will lead to high performance.

A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

List the five core job dimensions found in the job characteristics model.

Briefly explain expectancy theory.

Ricky is a manager at InfoServices, where she rewards the top sales employee every month by giving him or her a high-definition TV or PC. This is an example of what employee motivation program?

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay. You hope that by ignoring him he will stop this senseless behavior. You are attempting to use which reinforcement tool?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

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Leading Teams

Managing Quality and Performance

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Exam 16: Motivating Employees

Process theories emphasize the needs that motivate people.

Two ways to classify rewards are extrinsic and monetary.

_____ influences the critical psychological state of experienced meaningfulness of work.

Extinction is defined as the withdrawal of positive reward.

Skill variety, task identity, and task significance tend to influence the employee's psychological state of experienced meaningfulness of work.

Organizations that empower employees often reward them based on the results shown in the company's bottom line.

In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

The delegation of power and authority to subordinates is referred to as:

Which of the following describes the value or attraction an individual has for an outcome?

A modification of the needs hierarchy theory that proposes three categories of needs: existence, relatedness, and growth is called the _____ theory.

_____ have the greatest impact, according to Herzberg, on job satisfaction.

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

_____ involves whether putting effort into a task will lead to high performance.

A state of _____ exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

List the five core job dimensions found in the job characteristics model.

Briefly explain expectancy theory.

Ricky is a manager at InfoServices, where she rewards the top sales employee every month by giving him or her a high-definition TV or PC. This is an example of what employee motivation program?

One of your fellow team members at work is continually disrupting the team's work with jokes and general horseplay. You hope that by ignoring him he will stop this senseless behavior. You are attempting to use which reinforcement tool?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters