Exam 16: Motivating Employees

Karen is a first line supervisor at Wolfs, Inc. She wishes to increase her employee's opportunities for growth and learning. Which of the following techniques should she use?

_____ focus on employee learning of desired work behaviors.

Nelson is motivated by a strong need for recognition and is continually seeking credit for his contributions to the organization. According to Maslow, Neil is motivated by which category of needs?

According to Maslow, the highest order needs are:

Which of the following theories places an emphasis on behavior and its consequences?

The job characteristic of feedback provides the worker with:

In goal-setting theory, which term refers to the need to get information to people about how well they are doing in progressing toward goal achievement?

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

_____ theories emphasize the needs that motivate people.

The assumption that positively reinforced behavior tends to be repeated is the basis for the _____.

A high need for _____ is associated with successful attainment of top levels in the organizational hierarchy, according to McClelland.

Scenario - Donovan Zorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories. -One of Donovan's best employees has a driving need to be able to attain a high standard of success, to master complex tasks, and to surpass others. Donovan recognizes these acquired needs as defined as:

Which of the following is based on the relationships between effort, performance, and outcomes?

A recent study from the U.S. Department of Labor shows that the top reason that people leave their jobs is because they:

Describe the four elements that enable employees to become empowered.

Which term, in goal-setting theory, refers to the need to make goals highly ambitious but achievable?

Which theory proposes that an individual's motivation can result not just from direct experience of rewards and punishments but also from the person's thoughts and beliefs and his or her observations of other people's behavior?

_____ is defined as anything that causes a certain behavior to be repeated or inhibited.

The equity theory focuses on individual's perceptions of how fairly they are treated relative to others.

Job enlargement combines a series of tasks into one new, broader job.