Question 1

The satisfaction received in the process of performing an action is also known as a(n) _____.

Accepted Answer

The answer of The satisfaction received in the process of...

Question 2

One weakness of the use of punishment in organizations is that it fails to indicate the correct behavior.

Accepted Answer

A) True 
 B)False

Question 3

Scenario - Donovan Zorn 
Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance, and one of his production supervisors feels that she is underpaid. Which of the following is not a common method for reducing perceived inequity?

Accepted Answer

A)  Change in his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All are common methods 
A)  Change in his inputs to the organization 
B)  Change his outcomes from the organization 
C)  Distort his perception 
D)  Leave the job for a new one 
E)  All are common methods

Question 4

Three categories of motivation theories are content theories, process theories, and reinforcement theories.

Accepted Answer

A) True 
 B)False

Question 5

_____ involves whether successful performance will lead to the desired outcome.

Accepted Answer

The answer of _____ involves whether successful performance will lead...

Question 6

Punishment increases the likelihood that behavior will be repeated.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

Accepted Answer

A)  Job design 
B)  Job enlargement 
C)  Job simplification 
D)  Job characteristics 
E)  Job enrichment 
A)  Job design 
B)  Job enlargement 
C)  Job simplification 
D)  Job characteristics 
E)  Job enrichment

Question 8

Tim is a manager at Chuck's Construction. He sees little opportunity for advancement at Chuck's Construction, regardless of how well he performs. Which of the following expectancies is low for Tim?

Accepted Answer

A)  E -> P expectancy 
B)  O -> V expectancy 
C)  P -> O expectancy 
D)  E -> V expectancy 
E)  None of these 
A)  E -> P expectancy 
B)  O -> V expectancy 
C)  P -> O expectancy 
D)  E -> V expectancy 
E)  None of these

Question 9

List the four content theories discussed in your text.

Accepted Answer

The four content theories are

Question 10

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

Accepted Answer

A) True 
 B)False

Question 11

External and relatedness are the first two groups of needs in Aldefer's ERG theory.

Accepted Answer

A) True 
 B)False

Question 12

Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources office recently told Alden that he had a high need for achievement. Based on this, what type of career should Alden pursue?

Accepted Answer

A)  He should look for work as a project manager. 
B)  He should think about starting his own business. 
C)  He should look for work in "corporate America," he is sure to climb to the top. 
D)  He should play the Lotto. 
E)  None of these. 
A)  He should look for work as a project manager. 
B)  He should think about starting his own business. 
C)  He should look for work in "corporate America," he is sure to climb to the top. 
D)  He should play the Lotto. 
E)  None of these.

Question 13

_____ is a situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization.

Accepted Answer

A)  Commitment 
B)  Engagement 
C)  Employee loyalty 
D)  Employee assurance 
E)  Employee guarantee 
A)  Commitment 
B)  Engagement 
C)  Employee loyalty 
D)  Employee assurance 
E)  Employee guarantee

Question 14

Katie dislikes almost everything about her job. The only reason she continues to work at Mace Autobody is the excellent benefits package she receives. Katie is motivated by:

Accepted Answer

A)  extrinsic rewards. 
B)  intrinsic rewards. 
C)  variable rewards. 
D)  all of these. 
E)  none of these. 
A)  extrinsic rewards. 
B)  intrinsic rewards. 
C)  variable rewards. 
D)  all of these. 
E)  none of these.

Question 15

Alderfer referred to the needs for physical well being as _____ needs.

Accepted Answer

A)  physiological 
B)  existence 
C)  belongingness 
D)  relatedness 
E)  growth 
A)  physiological 
B)  existence 
C)  belongingness 
D)  relatedness 
E)  growth

Question 16

Explain employee growth-need strength and its relationship to the job characteristics model.

Accepted Answer

Growth need strength (GNS) means that pe

Question 17

Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Accepted Answer

A) True 
 B)False

Question 18

Briefly describe Maslow's hierarchy of needs theory.

Accepted Answer

Maslow's theory is a content theory that

Question 19

Which of the following is NOT a common method for reducing a perceived inequity?

Accepted Answer

A)  Change inputs 
B)  Change outcomes 
C)  Distorts perception 
D)  Leave the job 
E)  Change equity 
A)  Change inputs 
B)  Change outcomes 
C)  Distorts perception 
D)  Leave the job 
E)  Change equity

Question 20

Imagine that you are the manager of a pizza restaurant. You cannot afford to give your employees raises, but you do want to motivate them. Would you consider using empowerment? Why, or why not? If so, how would you go about empowering them?

Accepted Answer

Empowerment comes from the top down; it

The satisfaction received in the process of performing an action is also known as a(n) _____.

One weakness of the use of punishment in organizations is that it fails to indicate the correct behavior.

Three categories of motivation theories are content theories, process theories, and reinforcement theories.

_____ involves whether successful performance will lead to the desired outcome.

Punishment increases the likelihood that behavior will be repeated.

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

Tim is a manager at Chuck's Construction. He sees little opportunity for advancement at Chuck's Construction, regardless of how well he performs. Which of the following expectancies is low for Tim?

List the four content theories discussed in your text.

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

External and relatedness are the first two groups of needs in Aldefer's ERG theory.

Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources office recently told Alden that he had a high need for achievement. Based on this, what type of career should Alden pursue?

_____ is a situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization.

Katie dislikes almost everything about her job. The only reason she continues to work at Mace Autobody is the excellent benefits package she receives. Katie is motivated by:

Alderfer referred to the needs for physical well being as _____ needs.

Explain employee growth-need strength and its relationship to the job characteristics model.

Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Briefly describe Maslow's hierarchy of needs theory.

Which of the following is NOT a common method for reducing a perceived inequity?

Imagine that you are the manager of a pizza restaurant. You cannot afford to give your employees raises, but you do want to motivate them. Would you consider using empowerment? Why, or why not? If so, how would you go about empowering them?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 16: Motivating Employees

The satisfaction received in the process of performing an action is also known as a(n) _____.

One weakness of the use of punishment in organizations is that it fails to indicate the correct behavior.

Three categories of motivation theories are content theories, process theories, and reinforcement theories.

_____ involves whether successful performance will lead to the desired outcome.

Punishment increases the likelihood that behavior will be repeated.

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

Tim is a manager at Chuck's Construction. He sees little opportunity for advancement at Chuck's Construction, regardless of how well he performs. Which of the following expectancies is low for Tim?

List the four content theories discussed in your text.

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

External and relatedness are the first two groups of needs in Aldefer's ERG theory.

Alden is a recent college graduate. He is unsure about his future. A counselor in his university's career resources office recently told Alden that he had a high need for achievement. Based on this, what type of career should Alden pursue?

_____ is a situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization.

Katie dislikes almost everything about her job. The only reason she continues to work at Mace Autobody is the excellent benefits package she receives. Katie is motivated by:

Alderfer referred to the needs for physical well being as _____ needs.

Explain employee growth-need strength and its relationship to the job characteristics model.

Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

Briefly describe Maslow's hierarchy of needs theory.

Which of the following is NOT a common method for reducing a perceived inequity?

Imagine that you are the manager of a pizza restaurant. You cannot afford to give your employees raises, but you do want to motivate them. Would you consider using empowerment? Why, or why not? If so, how would you go about empowering them?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Filters